"The hotel nicely upgraded our room which pleased us a lot. The room is clean and spacious. The service is nice. Our bathroom had some problems with the shower, toilet and sink, but the hotel worker has solved it fast. The breakfast choice is wide, however the cheese does not taste good (there were two kinds of them), and there is only sweet bread. Otherwise, we liked the hotel and extended our stay for one more night."

"The environment here is excellent, with a large slide that kids absolutely love. It's also a great base for visiting the Water Yardangs. If you're planning to go there, staying at this hotel is a fantastic choice. It's quite a large property with a good variety of room types."

"Very nice and clean hotel with good locations. Staffs were very friendly and helpful. Good selections of breakfast with complimentary boiled rice in the evening. Free airport transfer with advance booking. Highly recomended."

"The hotel's overall environment exceeded my expectations! The room was spacious and bright, the bedding was clean and soft, and the entire room was spotless. The lounge sofa by the window was particularly comfortable, offering great light and views. The hallway carpets were clean and tidy, and the decor was simple yet elegant, with meticulous attention to detail everywhere. The owner is responsible and provides warm, attentive service. The value for money is outstanding. It's my top choice for accommodation when traveling, and I highly recommend everyone to stay here!"

"This hotel experience far exceeded my expectations! The front desk service was warm and attentive, the room was spacious and bright, the bedding was soft and comfortable, and the cleanliness was impeccable. The location is convenient and the view from the window is beautiful. I will definitely choose this place again next time I visit this city, and I highly recommend it to my friends!"

"Second stay, overall it's OK. Golmud should have the best environment, but the service doesn't match the price."

"This is the first time I'm extremely, extremely, extremely dissatisfied with a hotel during my nationwide travels. 1. The hotel had a room type that met my needs but refused to accommodate it. 2. The staff swiped my card and let me into the room without even explaining it to me. First, arriving in Northwest China, and during summer vacation, hotel prices have already gone through the roof. It's truly unacceptable for tourists to be slapped with such high prices after paying exorbitant rates. I booked the Mercure Golmud Hotel a day in advance and requested a quiet room on the top floor on the Ctrip app. Upon arrival, the front desk staff directly checked me in through the self-service check-in machine (the hotel listed the 15th floor as the highest floor on Ctrip). My gentle communication with the front desk staff was fruitless, so I insisted on being moved to the 15th floor. I was told it was fully booked. Okay, so what was the point of making a reservation a day in advance? If it was fully booked, why didn't they call to let me know there were no suitable rooms? The most interesting part came later. The front desk staff was furious when they saw me and backed off. Two so-called supervisors arrived and eventually told us we could move to the 15th floor. We heard that this room was reserved for someone with connections, and they gave us the 15th floor on the assumption that "people with connections would be understanding and easy to talk to." Upon going up, we discovered the 15th floor wasn't fully booked either. The room was clean and the soundproofing was acceptable, so we extended our stay. I hadn't considered giving your hotel a bad review until the next day. I was working on my computer in the room when I heard a hurried knock on the door. I was only wearing a workout tank top, and before I could change, the door was opened. A cleaning staff member, accompanied by a man, swiftly entered the room. The man arrived in his leather shoes, without shoe covers. He also brought an air purifier and began installing it. Amidst the chaos, they told me they had called yesterday, but no one answered. First, I didn't receive any calls yesterday. This phone was only used for travel and hotel reservations. I didn't use my work phone while traveling, so there were no missed calls. Second, was the room phone just for decoration? Given that your hotel's room rates are relatively high in the area, is it appropriate for someone to intrude on your room in such an inappropriate, disrespectful, and unethical manner, violating public order and morals? Who is responsible for the guests' personal safety? After installing the air purifier, the entire fifteenth floor was filled with a very strong paint smell, which caused me to have a headache all day due to the lack of oxygen at high altitude. The next day's breakfast: Your bread was completely dried out, and the fruit was even less. I have to say: Huazhu Club is completely embarrassed by your hotel."

"The hotel's location is super convenient, and the large floor-to-ceiling window offers a fantastic view of the mountains."

"The hotel service was good, the room facilities were complete and new, and it matched the online description. It was conveniently located with many restaurants nearby, and the area was safe and quiet. Overall, a very good experience and high value for money."