Anonymous User
October 5, 2023
Extremely bad, bar none. The service was poor. When I went there and asked if I wanted to stay on the first floor, the front desk said I only wanted a refund. I applied for a refund, but the hotel refused. Then he told me to leave it to the third floor, okay, let's make do with it, and went there, but it turned out that the bathroom exhaust fan was replaced, the TV was mosaic, and the balcony glass was extremely dirty. I asked for an extra quilt and said I didn't have one. In the end, the front desk who issued the invoice told me to contact the hotel. They called the hotel and asked for help online. Later, they told me they would get back to me right away. However, no one contacted me all day and night. I guess it would be effective to contact the tax bureau directly.
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