W Hotels in Guangzhou

It's a great experience to stay in W hotel. Not only about the pleasant rooms, restaurants n hotel ambience, what is most important I feel is the team working in this hotel, showing great professionalism and gracefulness from door entrance team making everyone alight well from car on rainy days to breakfast team and room stay. I must say there is no hotel without problems or special situations arise. What is important and most appreciative is how the team handles it when unexpected situation arises , to make guests feel at ease and make arrangement to ensure comfort even when not requested. Special thanks to hotel reception team manager Ms Shi and night shift manager, helping to arrange an alternative room for me to get better rest , hours before I check out and continue to follow up even when I'm back. Appreciate your attentiveness and effort to make our stay pleasant. Thank you and it's give us great confidence to come back stay in W hotel in next trip

Amazing service from Joanna as always she was so kind and helpful throughout my stay. I felt very safe in the area, walkable location to fabulous shopping malls and parks.