Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 7, 2025|Club Premier King
Anonymous UserI personally feel that the Capitol Hotel Tokyu offers the best value for money among Tokyo's luxury hotels. Safety is, of course, a given, located in the very heart of the government district. Getting around is incredibly convenient, with direct access to Tameike-sanno Station. This station is rarely crowded, making commuting easy and stress-free. For shopping, you can take the Ginza Line directly to Mitsukoshimae Station, home to the Mitsukoshi Nihombashi main store, where tax refunds are quick due to fewer crowds. A taxi to Shinjuku Isetan costs around 2500 JPY. There's also a convenience store in the underground passage directly connected to the subway, though please note it's not open 24 hours.
I highly recommend the Japanese breakfast, which is served by the Japanese restaurant Suiren. The quality is exceptional and very satisfying, but you need to order before 10:00 AM.
Overall, whether you're in Japan for business, shopping, or suburban sightseeing, this hotel is extremely convenient, and the dining quality is excellent. You can even book a table directly at the restaurant to entertain clients or friends.
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Price per night from:VND 12,781,471
Posted on Apr 29, 2026|Garden Tower Standard Twin Room Non Smoking
Mali SheHotel staff are friendly, helpful and attentive. The bell boy who helped me with bringing my luggages to the room was very friendly and helpful, spoke good English too. Though not all staff spoke good English, they tried their best to assist me. Their service standard is consistent throughout.
The room and the toilet was spacious and clean.
There were 4 restuarants that I could go to for breakfast. The Garden Lounge which served buffet breakfast has a wide selection of food and drink. Most importantly the food was yummy!
I enjoyed looking at the beautiful garden with waterfall view as I was seated by the window during breakfast.
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Price per night from:VND 4,591,101
Posted on Feb 26, 2026|Twin Room(Booth With Rain Shower Only)
Guest User
This hotel is fantastic! It offers great value for money, is conveniently located with mature surroundings, and boasts brand new facilities. The set breakfast was delicious, and I had a very quiet sleep at night. The front desk staff provided excellent service and communication. My first trip to Tokyo was a wonderful experience thanks to this hotel.
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Price per night from:VND 3,103,352
Posted on Aug 19, 2026|Superior Twin Room Triple
QQma
Mid-August 2026. I wonder if it's because it rained for two or three days while we were in Tokyo, but why did no one mention how incredibly humid the room was? The duvet was damp and smelly at night, making it really uncomfortable to sleep under. Maybe the air conditioning was set incorrectly? The hotel had it on auto (heating 25 degrees Celsius), which we found too hot. We switched it to cooling 24 degrees, and then discovered the room was very damp, so we changed it to dehumidify at 24.5 degrees. There was a device on the floor that I couldn't tell if it was an air purifier, humidifier, or dehumidifier.
Location: Excellent. It takes a quick 3-minute walk to the subway. There's a 24-hour supermarket to the left when you exit Shiomi Station. A FamilyMart convenience store is right downstairs from the hotel.
Room: The size is probably quite good for Tokyo, aside from the excessive humidity I mentioned. Everything else, like the bedding, towels, and bathtub, was very satisfactory. Though I didn't use the bathtub once, haha; the large public bath on the second floor was more convenient. So, a slightly larger room without a bathtub would be more practical.
Breakfast: Not a huge variety, but the quality was excellent. We thought it was quite good, but it would be even better if they could change up the options slightly. After four days, it did get a bit repetitive~
Public Bath: The absolute best part was the large public bath on the second floor. It was spacious and very comfortable.
Overall, I was still very satisfied. I'll just avoid staying in Tokyo during the August rainy season in the future if all hotels are this humid~
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Price per night from:VND 4,071,939
Posted on Jul 31, 2026|Good for One (Studio Single) -Non Smoking
Guest UserExcellent!
Facilities: A very new hotel with a modern, youthful style. There's even a kitchen in the common area. The single room isn't huge, but it's cleverly designed and doesn't feel cramped.
Location: Superb! It's just 30 seconds from Ginza Line Kyobashi Station and 2 minutes from Asakusa Line Takaracho Station Exit A4, which offers direct access to Haneda Airport. You can walk to the heart of Ginza, Yurakucho, and Nihonbashi in about 10 minutes. For a run, Hibiya Park and the Imperial Palace are roughly 1.5 km away. A quick tip: if you have large luggage when heading back to Haneda, avoid Exit A4 at Takaracho Station; navigating the stairs and crossing platforms will be exhausting.
Service: Reliable! There's a Chinese staff member at the front desk who is very flexible and accommodating. Receiving Amazon JP packages was incredibly smooth; they even delivered the last package directly to my room, which I really appreciated!
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Price per night from:VND 3,200,211
Posted on Sep 3, 2026|Main Tower Superior Twin Room Non Smoking
wowomomoFirst off, I need to clarify that the photos below are of the hotel's **Spacious Twin Room**! The **Superior Twin Room** listed on Trip.com has those really old bathrooms! 😭
I asked the front desk, and all the photos of newly renovated rooms are either for an upgraded Spacious Twin Room, or for a downgraded 23-sqm room type (and the 23-sqm rooms don't have the same dry/wet separated bathroom as pictured below). Because I'm so particular about clean bathrooms, I had no choice but to pay an extra 500 RMB per night at the front desk to upgrade to the **Spacious Twin Room**... 💔
Perhaps the hotel took pity on my wallet, as they gave me an access pass to the 47th-floor lounge. Figures 3-4 below are photos of the 47th floor. It's quite large, with various seating options like chairs, sofas, tatami mats, and even hammocks for relaxing. There's also a children's play area (with a manga bookshelf) and complimentary Starbucks and soft drinks. Food and alcoholic beverages cost extra.
Also, my **Spacious Twin Room** was probably set up as a triple, as they provided 3 sets of L'Occitane toiletries daily. I unexpectedly achieved 'L'Occitane sample freedom' 😂.
However, I must say that Keio Plaza's transportation and location are excellent: there's an airport shuttle to and from the airport, and it's less than a 5-minute walk straight to the Shinjuku transportation hub/commercial district. It's also right opposite the Tokyo Metropolitan Government Building, surrounded mainly by office buildings, making the area very nice, quiet, and safe. The hotel's service has a classic touch; in the mornings, you can choose to have an English or Japanese newspaper delivered to your door, and there are attendants in the elevators who greet you and hold the door.
In summary: I would consider staying here again on my next visit, but I'll definitely be more careful about choosing the room type, hahaha! 🤦
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Price per night from:VND 8,593,302
Posted on Jul 24, 2026|Two-Bedroom Incl. Tatami Room
garymaoThe convenient location has been mentioned before, so I won't repeat it. The kitchen, living room, and tatami room all face the Imperial Palace, offering a rare green view. The only downside is that directly below the windows, about two or three floors down, there seems to be a concentrated area for the building's central air conditioning units or other facilities. The continuous low-frequency noise is quite noticeable at night and directly affects the tatami room, which isn't ideal for light sleepers.
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Price per night from:VND 10,782,308
Posted on Jul 29, 2026|Family Room
Guest UserThis is our second time staying here. The hotel is right next to the Ariake Garden mall, practically seamlessly connected. There are plenty of dining options upstairs and shopping is very convenient. Downstairs, there's a large Aeon supermarket, and right outside its exit, at platform 1, you can catch the bus to Haneda Airport. There's also a big Muji store nearby. The hotel offers a free shuttle bus to Ginza from its basement level. While the hotel is situated between two subway lines, neither is too far away, making this location excellent value for money. We booked a family room for two adults and two children, which had four beds. The bathroom and toilet were separate (wet and dry areas), and the room layout was quite good.
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Price per night from:VND 1,607,854
Posted on Jul 5, 2026|1 Queen Bed
Giselle LuThe room was quite small, basically just a place to sleep. You could open your suitcase, but it made the space feel a bit cramped.
The room's amenities weren't very new. The only thing I found really practical was the spacious vanity, which was great for putting things down. However, I wouldn't say it was easy to do makeup, as the whole bathroom was quite basic, lacking a proper vanity light or mirror.
Although this hotel came up as one of the top three (I think it was the first) when I searched for Shinjuku area accommodations, the closest subway station is actually Nishi-Shinjuku. It takes about a fifteen-minute walk to get to Shinjuku JR Station.
There aren't many convenience stores nearby, as the hotel is located above the metropolitan government building. There were even some homeless people in the vicinity (?).
The hotel staff automatically provide service in English, which made communication much smoother than in many other Japanese hotels. The guests were also predominantly Westerners.
The most impressive part of the entire hotel was probably the grand lobby.
Overall, the service was fine, but next time, I'd probably use a similar budget to stay at a different five-star hotel.
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Price per night from:VND 8,163,249
Posted on Sep 12, 2026|First Class King Room
ToTodayI initially expected self-check-in, but I was pleasantly surprised to find two staff members on duty both day and night, and they were incredibly helpful. I wonder if that's because there were many complaints 🤭.
The location is quite convenient, though it's a bit hidden and right at a crossroads, making it easy to go in the wrong direction.
There were quite a few foreign guests, so the front desk staff spoke English. The place was relatively clean, and the room I chose felt spacious. I'd consider staying here again.
For breakfast, I planned to go to Hoshino Coffee, but it wasn't open yet. By chance, I stumbled upon an even better retro Japanese cafe right across the street. It opens at 9 AM and is definitely worth trying.
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Price per night from:VND 3,653,509