Guest User
August 26, 2021
On Monday, August 16, 2021, we reached the Torrenerhof country inn in Golling at around 4:00 p.m. After checking in we got two double rooms in a house about 100m above the inn. We could live with that. With dinner at 6:00 p.m., something unimaginable for a normal person began: the table was not cleaned. We had to pick up the drinks ourselves 2 rooms away. Everyone had to let their drink out of the machine themselves. There was nothing to disinfect. You had to clear away the dishes yourself so that the other guests had space. The leftovers had to be tipped into a container and the dishes placed on the trolley. This garbage truck was in the dining room. After 9:00 p.m. we had to move into a well-covered but cold anteroom. For breakfast we had to get coffee and other drinks ourselves. Dinner at 6:30 p.m. was the pinnacle. We wanted to sit down at a table. However, this was only possible if we cleaned the table surface from the previous guest ourselves. When we went to the buffet, 4 containers with food were already empty. We and other people reported this to a member of staff. The first container came after 30 minutes and it took 1 hour for most of the food to be available again. By now the side dishes were only lukewarm. When the head of the house was asked when the 3-course menu would be available (which was specified in the advertisement), he answered: "I'll specify that and if there are many people there, then there will be no menu .” The next morning at 0830 the same thing again. We had to clean the table from the people who had already eaten beforehand so we could have breakfast. It was just gross. Now the time had come when we had to leave these homes. (08/18/2021 at about 10:00 a.m.) This is not accommodation in a country inn, but in a poorly managed home. Not even the most basic hygiene regulations were observed here. There can be no question of compliance with the Corona regulations. If the premises are already managed like this, how is the condition in the kitchen???? Those two days were a nigh**are. Before leaving, I called the health depar**ent in Salzburg. They informed me that I should report it in writing to the health depar**ent in Hallein. I have already done this so that a possible corona hotspot can still be prevented. In a normal inn we are served. (at least the drinks) We are disappointed and I am still considering whether I should also forward these lines to the press so that others are spared this experience. Two days of frustration and having to leave the day before.
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