Starway Hotels in Harbin

The hotel is right across from Harbin Station, making transportation super convenient with the subway and buses nearby, and the airport shuttle stop not far either. The facilities and environment are good, and there are plenty of dining and drinking options downstairs. The only downside is the soundproofing; you can hear conversations and toilet flushes from the next room.

Overall, I was quite satisfied. **Pros:** The soundproofing in the room was excellent; we couldn't hear any noise from other rooms. Our family suite, room 1801, was incredibly spacious, and both the bedding and pillows were very comfortable. The large TV was great, and screen mirroring was very convenient. Breakfast was satisfying. The noodles and wontons, a specialty of Starway, were exceptionally delicious! The melon served at breakfast was incredibly sweet; I had several slices every day! The view from the large window was stunning. **Cons:** Upon arrival after 2 PM on the first day, our room wasn't ready, which made the check-in process a bit slow. The front desk seemed understaffed. The bathroom in suite 1801 was not properly waterproofed; we could clearly hear the sounds of showering from the floor above. However, my friends in other rooms didn't experience this issue, suggesting it might be a specific problem with our suite, 1801. Upon check-in, we noticed there were no towels or bath towels, but they were quickly delivered after a phone call. There was no soap dish. There were no hooks or racks to hang clothes and towels in the shower area. The conditioner came in sachets and was oddly placed in the drawer with the toothbrushes and toothpaste, not in the shower area. I initially thought no conditioner was provided. This seemed quite illogical.

Great review! The service attitude is excellent, and the room is tidy and warm. If you need anything, the front desk will deliver it right to your door. The WiFi is super fast and reliable. For those who are undecided on a hotel, you can definitely choose this one – I wouldn't lie to you!

The service is warm and thoughtful, the reception is efficient and intimate, and the demand is responded promptly. The facilities are brand new and complete, the bedding is comfortable, the bathroom is easy to use, the heating is sufficient, and the living experience is good. The environment is quiet and tidy, the location is excellent, close to the exhibition and Wanda, and the travel is convenient. The sanitation is spotless, the rooms are cleaned meticulously without dead ends, and the whole is clean and comfortable. This stay is very satisfactory, cost-effective, it is recommended to come to Ha accommodation to choose here.

The hotel is kept very new, the front desk service attitude is good, the lobby is tall and grand, the crystal chandeliers are very beautiful, the surrounding area is in the city center, the airport bus can be taken opposite the hotel, it is super convenient, I recommend everyone to stay here.

The location is great, very close to Central Street, making it super convenient to get around. There are also several excellent restaurants nearby. The room was clean and tidy, and the service was top-notch! 👍

The overall experience is full! The hotel service is warm and professional, the front desk check-in is fast and efficient, and the attitude is kind. The room is clean and tidy, the decoration is simple and stylish, the space is spacious and not depressed, the bedding is comfortable, and the sleep is superb. The bathroom is separated from wet and dry, clean and hygienic, well equipped, convenient to use and well maintained. The environment is quiet, the sound insulation effect is good, and the rest is not disturbed. The location is excellent, the travel is convenient, and the surrounding facilities are perfect. The details are full of care, clean, service in place, complete facilities, and comfortable environment. It is suitable for business travel or leisure travel.

We booked a family room and stayed for two nights. The location is excellent, the room is spacious, and very comfortable. It's close to Caoshi Street, making it convenient to take a taxi for meals. The robot delivery for food orders was also very handy. However, the service didn't feel as good as other places. I left a bottle of facial cleanser and a small accessory behind, but no staff member reached out. When I called to inquire, they said they would look into it, but I never heard back. The room temperature couldn't be adjusted, but it was at a comfortable level anyway.

Facilities: Well-equipped and convenient. Cleanliness: Clean and refreshing. Environment: The surrounding area is a bit messy, probably because it's in the old city. However, it's close to attractions and very convenient. The hotel's internal environment is quite good. Service: The front desk staff are incredibly helpful and friendly, patient, and always willing to answer questions. The cleaning staff are also excellent; they clean thoroughly and thoughtfully. The breakfast is also plentiful. This hotel is truly commendable! I'll definitely choose this hotel again when I return to Harbin.

It's a duplex with bathrooms upstairs and downstairs, which is a huge plus. The hotel should have mentioned this in the room types; it would be a huge plus! The sofa in the living room downstairs is also a sofa bed, and the coffee table is quite large, making it plenty of space for a family of four to eat. The soundproofing is poor, which is a hardware issue. I can only hope the guests next door are more discerning. We encountered a child practicing violin in their room at around 6 a.m.... The service was excellent. They made a new room card for us when we forgot ours, and even gave us a small candied haws fruit treat. It's a bit of a walk from the railway station, about 16 or 17 minutes. We checked the laundry room, but there was only one washing machine. Luckily, we brought our own portable washing machine. The room was very warm, and our clothes dried overnight! Recommended