Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 3, 2026|Premium 2-bed Room
Guest UserHoused in a historic building dating back to 1903, the Grand Mansion's rooms are on the smaller side and the facilities are a bit dated, but it wins on its authentic charm. The location is prime; turn right out of the hotel and Central Square is just 50 meters away – you can't get any closer. The only downside is that taxis can't drop you off directly at the hotel entrance because it gets too congested during holidays, and drivers worry about getting stuck.
**Service:** The staff are warm and attentive.
**Hygiene:** Clean and tidy.
**Environment:** Authentic, exotic atmosphere, very local. Situated right in the heart of the main tourist area.
**Facilities:** The plumbing is old, so you need to run the water for a bit before showering. The rooms aren't soundproof, which is something to consider if it bothers you. Otherwise, no issues.
Show more
Price per night from:£44
Posted on Aug 27, 2026|Twin Room with Smart Toilet, Zero Pressure Mattress & Voice Control
Guest UserCheck-in and check-out are always super fast! All the front desk staff and the cleaning service on the fourth floor are incredibly friendly and helpful, and the rooms are consistently clean and fresh. The hotel is located right on Central Street, with excellent bus connections to everywhere. Compared to other hotels nearby, the value for money and service attitude here are simply perfect! The lovely front desk lady even gave us a small gift when we checked out, which was a very thoughtful touch. We'll definitely be staying here again for the October holiday.
Show more
Price per night from:£21
Posted on May 23, 2026
Guest UserThe Grand Mercure Harbin Sophia Church is well-equipped and spotlessly clean. The breakfast was fantastic! The hotel's location is super convenient, and the rooms are really comfortable. It's an excellent choice for business travelers and families on vacation. Thumbs up for the great service! I highly recommend staying here!
Show more
Price per night from:£42
Posted on Jun 23, 2026
Guest UserAn Outstanding Stay with Exceptional, 5-Star Service!
We thoroughly enjoyed our stay at the Holiday Inn Qunli. Arriving in Harbin at 4:00 PM and catching a noon flight out, we found the hotel's location incredibly convenient—only about 35 minutes to the airport and a similar or shorter commute into the main town.
From the moment we arrived, the experience was seamless. The lobby was peaceful and check-in was a breeze. The reception staff were wonderfully helpful, recommending great dinner spots and even proactively offering us an umbrella (for a small deposit) when the weather looked threatening.
Our room and the corridor were remarkably spacious. The room layout was excellent, allowing us to fully open our massive luggage while still leaving plenty of comfortable living space. More importantly, the bed was extremely comfortable, ensuring a great night's sleep.
While the breakfast spread wasn't massive, everything was delicious and more than sufficient. What truly set it apart, however, was the outstanding service. I want to give a special compliment to waitresses 宫艳荣 and 宋丽梅, who kindly stepped in to help me juice carrots and heat up pastries when I was fumbling at the station. Chef 朱峰 was also fantastic, giving me custom options for my eggs while seamlessly juggling both the noodle and egg stations. I also had the pleasure of chatting with the restaurant manager, Michael Yu, who was incredibly friendly and shared fascinating insights about life in Harbin—the kind of local perspective you just can't find online, which truly enriched our holiday.
I travel extensively and rarely experience this level of genuine hospitality, even in 5-star hotels. Kudos to the entire team! (Though I should note I went down for breakfast early, so it was pleasantly quiet).
For leisure, we took a lovely 30-minute walk to the Qunli Waitan Ecology Wetland. It’s truly impressive how the government has preserved such beautiful greenery for residents and visitors to enjoy.
My only regret is that we couldn't stay longer. It was a wonderful experience overall, and we will definitely be back!
Show more
Price per night from:£33
Posted on Sep 13, 2026|Crowne Plaza Superior Double Room
pадостьThis hotel is incredibly spacious, with beautiful landscaping, excellent service, and great dining options. It also boasts a gym, swimming pool, sauna, and a lovely back garden. The concierge service is incredibly warm, attentive, and thoughtful, always greeting guests politely with a wonderful attitude. They even have cute little robots that deliver room service! The breakfast spread is very diverse, offering both Chinese and Western options, showing great attention to detail and variety. The hotel's location is also superb, close to large shopping malls, making it convenient for shopping and dining out.
Show more
Price per night from:£31
Posted on Aug 17, 2026|Superior Double Bed Room (Derucci Mattress + Smart Guest Control)
Ori IdanThe hotel has some pros and cons.
The pros:
1. The location of the hotel is superb, Right on the Northern side of zhongyangdajie.
2. The gym is adequate, it has good strength training options. Unfortunately the AC doesn't work in the room itself.
3. The staff was happy to allow us a late checkout.
The cons:
1. The entrance to the hotel does not have a ramp to go up with the luggage so one must lift it over the stairs into the lobby. I didn't expect that in a 4 star hotel.
2. I've made a reservation for a non smoking room, away from the elevator but got a room with smoke smell, close to the elevator. The staff showed me 3 more rooms but the first two also had smoke smell. Finally we got a room without smell and far from the elevator.
3. The breakfast, in my humble opinion, was subpar. Not too many western options.
4. The hotel doesn't look clean. The surroundings of the elevator need more work.
All in all I was a bit disappointed, considering the price.
Show more
Price per night from:£26
Posted on Jul 4, 2026
Yuanyatou
Our whole family came to Harbin this time, and the ladies at the front desk were all so thoughtful. Since it was raining a lot during our stay, they kindly reminded us to bring rain gear. The room was spacious and very clean, and all the toiletries were well-prepared. The location is unbeatable; it's right on the lively Central Street, making it super convenient for eating and shopping. Overall, the experience was fantastic, and they were always ready to help with anything we needed. Wishing them a prosperous business!
Show more
Price per night from:£26
Posted on Aug 16, 2026|Preferred Double Bed Room (Smart Guest Control, Electric Toilet, Mini Fridge)
Anonymous UserThe location is excellent, close to the Songhua River railway, and just a 10-minute walk to the riverside for a stroll. It's very convenient to take the bus to Zhonghua Baroque Street and Jile Temple. You can also take the subway to nearby attractions. Central Street is also within walking distance, about 15-20 minutes. The hotel room is very spacious, the mattress is super comfortable, and the staff are very friendly. I'd definitely come back again! The complimentary afternoon coffee and cookies were also a nice touch!
Show more
Price per night from:£20
Posted on Aug 27, 2026|Superior Queen Room
Zhangzhanger_We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!
Show more
Price per night from:£48
Posted on Dec 14, 2025
M35483****
Overall, the room was spacious and clean. Since the second-floor restaurant was under renovation, breakfast times were arranged with the front desk during check-in and then delivered directly to the room the next day. The front desk staff were all very kind and thoughtful, helping with luggage and storing it for me.
Because I booked a special offer room, it didn't include the complimentary round-trip cable car tickets. You might want to call the hotel in advance to confirm this.
The cable car station is conveniently located on the second floor, making round-trip rides very easy. Alternatively, you can take Metro Line 2 to Sun Island and walk for about 15 minutes to see the castle.
The island is currently optimizing its snow sculptures, and the central area is closed off, so I didn't get to explore it this time, which was a slight disappointment.
Show more
Price per night from:£32