Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 21, 2026|Supreme Double Bed Room with Humidifier
Guest UserThe breakfast was plentiful! It's rare to find a hotel where breakfast goes until 12 PM, which is perfect for young travelers. There's also afternoon tea. The hotel's surroundings are beautiful, and it's convenient for dining, entertainment, and shopping. The service was excellent; the parking attendant and the restaurant staff were all incredibly friendly. Harbin truly lives up to its reputation for hospitality. The hotel is located right by the Songhua River, with the cable car to cross the river directly across the street, and it's just a few minutes' walk to Central Street. Overall, I'm very satisfied.
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Price per night from:€44
Posted on Aug 11, 2026|Garden Deluxe Noble Room (Double Bed)
LaolaG
The hotel is ideally located right on Central Street. Its rich historical charm is a significant selling point. Since my child and I have different routines, I listened to the hotel's introduction twice – once with my husband and once with my child – and the experiences were quite different. The first young lady rattled through the information quickly, almost like reciting from memory. However, the second gentleman was very enthusiastic, telling stories, reminding us to record and take photos, interacting with my child, and even offering to get house-made yogurt for the little one, which was wonderful. The hotel introductions seem to follow a standard template and are a bit too short. Adding more stories would enhance the experience; for example, the introductions at Suzhou Nan Yuan Hotel are particularly engaging.
The hotel kettle is truly ancient. The lid pops open while boiling water, and it doesn't automatically switch off when the water boils, leading to it boiling dry. This is genuinely poor and poses a safety hazard. At breakfast, I asked for sesame oil for my child's noodles, and the noodle-making auntie initially said there wasn't any. I then asked if she could get some from the back kitchen, and she did eventually get some for my child. Overall, the stay was decent, but as a five-star hotel, it needs to improve its service, facilities, and staff training.
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Price per night from:€68
Posted on May 23, 2026
Guest UserThe Grand Mercure Harbin Sophia Church is well-equipped and spotlessly clean. The breakfast was fantastic! The hotel's location is super convenient, and the rooms are really comfortable. It's an excellent choice for business travelers and families on vacation. Thumbs up for the great service! I highly recommend staying here!
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Price per night from:€59
Posted on Aug 16, 2026|Vast Realm | Spacious Queen Room Private Bathtub • Humidifier • Generous Space
Guest UserRight from the moment we arrived, someone was there to greet us at the hotel entrance, helping with our luggage. They also assisted us with our bags to the elevator after check-in, as there were steps. Similarly, when we left, someone helped us carry our luggage down the steps. The room was spacious, featuring a bathtub, sofa, and a recliner. The bed was comfortable, the shower had excellent water pressure, and even the shampoo was good. The location is great, perfect for a walk around Central Street, Flood Control Memorial Tower, and Saint Sophia Cathedral. There are convenient stores, Russian restaurants, and 'tieguo dun' (iron pot stew) places all within a short walk. The only minor drawback is that the bathroom glass door is a bit transparent. The shower area, in particular, faces directly into the room with little privacy. While this might be convenient for parents keeping an eye on young children during a family trip, it could be a bit awkward for older children, requiring some extra consideration for privacy.
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Price per night from:€30
Posted on Aug 7, 2026|Lizzy Twin Room (Forest Oxygen Bar + Capsule Coffee Machine)
cj in shanghai
This hotel boasts an excellent location, with Central Street to its right and Zhaolin Park to its left. It's just a 15-minute walk to the Flood Control Memorial Tower by the Songhua River and 17 minutes to Saint Sophia Cathedral. The prime location allows you to wake up early, beat the crowds, and stroll along Central Street, admiring the old buildings – it's definitely worth it. Right next door is the original restaurant famous for Guo Bao Rou (sweet and sour pork). They don't use pre-made dishes; everything is cooked fresh, which means a wait of at least 40 minutes, but people queue up every day.
The room itself was a bit small. I booked a twin room, but there weren't any available even at 2 PM, so they upgraded me to a king room. It was about 2 square meters larger and had a bathtub in the bathroom, which was generally satisfying.
The owner has put a lot of thought into the hotel, using antique furniture to create a great atmosphere perfect for photos. Their service is genuinely good; they helped with luggage and even offered afternoon tea. The laundry room on the top floor is a bit basic, but the hotel offers laundry service, which is a nice touch.
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Price per night from:€45
Posted on Jul 9, 2026
XikangAside from the front desk staff's attitude being a bit subpar on the first day during check-in, everything else was great. The hotel's location is excellent, making it super convenient to get to Central Street and other major attractions. They really put thought into providing afternoon tea for guests. The room facilities are comprehensive, and the surrounding amenities are complete. The breakfast was also exquisite. Highly recommended.
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Price per night from:€34
Posted on Jul 4, 2026
Yuanyatou
Our whole family came to Harbin this time, and the ladies at the front desk were all so thoughtful. Since it was raining a lot during our stay, they kindly reminded us to bring rain gear. The room was spacious and very clean, and all the toiletries were well-prepared. The location is unbeatable; it's right on the lively Central Street, making it super convenient for eating and shopping. Overall, the experience was fantastic, and they were always ready to help with anything we needed. Wishing them a prosperous business!
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Price per night from:€26
Posted on Aug 2, 2026|Sleep King Room (Electric Suspension Massage Bed, Intelligent Guest Control)
Guest UserExtremely satisfied with our stay! The location is super convenient, just a short walk to Central Street and Metro Line 3, making it easy to get to the high-speed rail station and other places. The front desk staff were warm and attentive. They also offer afternoon tea, coffee, and lemon water – it was so refreshing to have a drink after coming back to the hotel. They even provide special slippers and toothbrushes for children. The room was clean, tidy, and comfortable. We will definitely choose this hotel again next time we visit!
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Price per night from:€17
Posted on Feb 20, 2026
Max And Jacqueline
We booked at this hotel thanks to Chen who works at the Reception she was absolutely amazing at finding us a room for a week and we absoletely loved it. Wang who also works at the recepetion was an absolute gem as well she was so helpful and so was everyone in the hotel. However the best part were the staff in the ski rental area, oh my god they were the highlight of our day they were so friendly so helpful and were just so attentive to all our needs we are 100% going back there. The room was a dream, right in front of the slopes, the bereakfast was probably the best we had in our time in China. We highly recommend this hotel ❤️
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Price per night from:€36
Posted on Sep 6, 2025
Guest UserWhat's it like to be a ”castle owner” for a night?
The Sun Island Castle Hotel, located on the scenic banks of the Songhua River, boasts a charming European architectural style. The first floor is home to various small eateries, while the entire second floor is dedicated to the hotel guest rooms. From the third floor, you can directly access the cross-river cable car, and the fourth floor houses the Chocolate Castle Museum. This museum features an incredibly diverse collection of chocolates, and outside, there's an observation deck – a superb spot to admire the Songhua River's night view.
The hotel's location is excellent, offering incredibly convenient transportation. Besides the cable car, you can also take a cruise ship across the river. The sightseeing bus also stops here, making it easy to visit all the attractions on Sun Island, with the freedom to hop on and off as you please.
This time, I stayed in the most affordable ”Viscount Interior Room.” The room was spacious and well-equipped, with furnishings that truly captured the grand essence of a castle. The only minor drawback was the lack of a window, meaning I couldn't enjoy the natural scenery outside – a small regret.
It's worth noting that, compared to the opulent guest rooms, the hotel's front desk seemed a bit understated. The small reception counter is tucked away in a corner on the first floor, which felt a little out of sync with the ”Chocolate Castle” theme. Personally, I suggest designing the front desk in the shape of chocolate and having the reception staff wear more distinctive attire. Wouldn't that better align with the magical theme of this place?
Overall, this was a surprisingly delightful stay, highly recommended for those who appreciate unique hotels.
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Price per night from:€38