Family Friendly Hotels in Harbin

Harbin is truly beautiful in spring, and my stay at the Habsburg Hotel made the experience even more delightful. The room was well-furnished and comfortable, equipped with everything you might need. The staff, who were consistently friendly and helpful, thoughtfully provided tips on little note cards, adding a personal touch to the experience. Every detail was carefully considered. The hotel offers a lounge, a gym, and a convenient self-service laundry area. The staff, always well-dressed and attentive, regularly checked in to ask about my stay and travel plans. Breakfast at the hotel was a highlight, featuring an array of local specialties. Jenny and Air were especially friendly and helpful during breakfast, offering travel tips and introducing me to local dishes. The hotel’s location is excellent, being very close to the metro and the main shopping street, Zhong Yang Da Jie. This area, the most historically significant part of town, is perfect for exploration and discovery. Overall, I had an excellent stay and would highly recommend this hotel.

Pros:  Very helpful reception staff. Especially Yuyue and Jiaqi. It is not 100% certain that my spelling is correct since they do not speak English (along with the rest of the staff at this 5 star hotel in a city of more than 10 million people). Comfortable beds and decent pillows. Clean bathrooms. We had a free upgrade - see Cons! Cons: ”Non-smoking” room is a joke. The guests DO smoke everywhere. There are a lot of fabrics used in the rooms for the decoration, and smoke penetrates them to a great extent. In order to find a room with decent air quality, we had to change our rooms twice. See Pros! There was only a very limited selection of biscuits and fruits available for the advertised ”luxurious afternoon tea.”.

The staffs were extremely friendly and greets you with passion. Walkable to most places by foot, only issue is if you order didi you’ve to walk opp to board car due to one way traffic. But room is extremely neat and has everything you need. They were very nice to help us keep parcels shipped to hotel as well

This hotel is absolutely beautiful, housed in a stunning Russian-style building and furnished with such care and elegance. Everything was spotlessly clean, and the service was excellent—friendly and attentive. The breakfast and afternoon tea spreads were impressive, with so many delicious options to enjoy. The location is also unbeatable, right between a busy shopping street and a lively breakfast street market, which made exploring super convenient. What touched me the most was the little extras from the staff. They prepared a lovely gift bag with sweets and confectionery, and another bag of cut fruits for us to take on the road when we checked out. These thoughtful gestures made the stay feel even more special. Highly recommend this place for anyone looking for a memorable stay!

Very nice rooms and good breakfast. Location a little in the middle of new town construction sites. The mall 10 mins walk away is great for shopping and restaurants. The hotel restaurant only offered breakfast but it was ok to order deliveries in. Hotel is slightly weird in that it’s also seems to be a neo natal staycation hotel with many nurses and families members hanging out in corridors at all times of night. Main issue with the rooms was that they were 28 degrees C and there was no way to cool them down slightly to be able to sleep well. Opening the windows didn’t help and the hotel aircon was understandably set to heating the room - maybe something they can think about. Nice hotel and a good stay- just didn’t sleep well.

Very friendly staff and helpful , comfortable bed, warm shower , water is free and can ask for more if not enough. I was late to go back for check out and the staff also let me tidy my stuffs and ask me to take my time, really appreciate the manager 小鱼儿客房经理🙏🏻 strategic location, a lot of restaurant within walking distance . The hotel is link to a shopping mall, so easy to find food. Happy with the stay 😀

Booked 1 night stay for our driver. It was a basement unit without windows, while i booked via my tour agent was the bigger room. Experience was good, reception very welcoming and helpful.  Always smiling. Place was clean, both cleaner aunty was very detailed in their housekeeping.  Location very near and walking distance to Daoli Market, Central Market and Sophia Cathedral. I will definitely stay there again and recommend to my friends * this hotel come with AI control, and BEST was its with Aircon!

We were delighted to find that our room was spacious and provided ample space for us to relax and unwind. The reading lounge in the room was a lovely addition, allowing us to enjoy some quiet reading time. The bathroom is spacious and clean. The check-in staff were friendly and willing to assist us with any inquiries or requests we had. The helpfulness and courteousness made the check-in process smooth and welcoming. Convenient Location: The hotel's location was truly advantageous, as it was within walking distance of Zhongyang Street, which is known as Asia's longest pedestrian street. This central location allowed us to easily explore and enjoy the vibrant atmosphere of Harbin. The inclusion of breakfast buffet and afternoon tea was a delightful addition to our stay. The hotel offered a decent selection of food during both meals, ensuring that we had a satisfying start to our day and a pleasant afternoon treat. Staff at the restaurant were always attentive and ready to assist us. They provided excellent service and ensured that our dining experience was enjoyable. Their attentiveness added an extra touch of warmth and hospitality to our meals. City Tour Arrangements: We were pleased to discover that the hotel had a local tour arranger at the lobby near the reception area. Ms. Tong Tong, the tour arranger, proved to be extremely helpful in organizing a private car for our city tour. She ensured that our preferences were taken into account and made valuable suggestions for places to explore. Professional and Polite Driver: Our driver for the city tour, Mr. Gwu MiAn, was exceptional in his professionalism and attentiveness. He took us to the places we wanted to visit and made sure we were comfortable throughout the journey. His kind and polite demeanor, coupled with his provision of water to keep us hydrated, added an extra level of comfort to our city tour. Overall, our stay at was memorable and enjoyable. The spacious rooms, clean bathroom, helpful check-in staff, convenient location, inclusion of breakfast buffet and afternoon tea with decent selections, and the attentive restaurant staff all contributed to a positive experience. We highly recommend this hotel to anyone visiting Harbin and seeking a comfortable and convenient stay.

The staff who helped me with the check in process after midnight was very kind and friendly. I was happy with the attentiveness from the staff even though it was a late night check in. The room was surprisingly nice and the view of the lobby was amazing. Upon checking out, the staff was very helpful, especially Miss Leona, who assisted me with the luggage. Overall, I had such a pleasant at this place and would come back to stay at this place again.

My husband and I recently had the pleasure of staying at Jenjue Boutique Hotel in Harbin, and it was a fantastic experience from start to finish. Firstly, the staff were incredibly friendly and accommodating. The front office team was always approachable, ready to assist with questions, and patient in guiding us on directions and local addresses. Their warm hospitality truly made us feel welcome. The hotel's breakfast was cost-efficient, delicious, and nutritious. I appreciated the variety, as they prepared different meals each day. Plus, the complimentary bottled water was a nice touch—just ask the front office staff, and they will be more than happy to provide it. Location-wise, Jenjue Boutique Hotel couldn't be more convenient. It's just a short walk to Wanda Plaza and various shopping malls, and the subway station is only about five minutes away, making it easy to explore the city. The room was immaculate, with a comfortable bed and a lovely window view that added to the overall ambiance. Overall, it was a great experience, and I wish to return soon!