5-Star Hotels in Harbin

A Heartfelt Review of Victories Hotel, Harbin We are two ladies over 50 visiting Harbin for a meeting. We chose Victories Hotel based on a friend’s recommendation, and we’re so glad we did. Even with the language barrier, the service was TRULY EXCELLENT. We experienced several wonderful touches: the concierge helped collect my parcel and walked with me to carry all the heavy items; the receptionists were excellent at helping us book a Didi and explaining how many pieces of luggage we had; and when there was a problem with a Taobao parcel, the concierge called the courier to explain the location. Breakfast was international, and the noodles were delicious. I left Victories Hotel on 29 September at 6:00 AM Harbin time, and the Taobao parcel arrived after I had already left for the airport. I told the seller to leave it with the receptionist and concierge because they had been so helpful, and I was very grateful. (I dont know whether this possible as a Thank You Gift). There are just a few small suggestions: On 26 September, when we asked the gentleman at reception to order a Didi—we were in a hurry—communication was difficult, so he only told us to hail a taxi on the street. The drinking glasses were not washed. The hotel’s location and name in English and Mandarin may not match, so the courier could not find the hotel, and some of our ordered items could not be delivered. Overall, we highly recommend Victories Hotel for anyone traveling to Harbin.

This was my first stay at the Harbin Mercure Hui Zhi, and it felt like opening a mystery box – full of pleasant surprises! The price I paid for this booking was incredibly good value. What surprised me the most were the welcome fruits in the room and the complimentary mini-bar afternoon tea; they really paid attention to the details. The hotel was very thoughtful with its choice of linens and the quality of the amenities. Even the placement of the trash can was carefully designed. These small details show how deeply the brand understands hotel management, truly putting themselves in the guests' shoes and meticulously refining every aspect of the experience. Highly recommend!

This hotel is incredibly spacious, with beautiful landscaping, excellent service, and great dining options. It also boasts a gym, swimming pool, sauna, and a lovely back garden. The concierge service is incredibly warm, attentive, and thoughtful, always greeting guests politely with a wonderful attitude. They even have cute little robots that deliver room service! The breakfast spread is very diverse, offering both Chinese and Western options, showing great attention to detail and variety. The hotel's location is also superb, close to large shopping malls, making it convenient for shopping and dining out.

Our stay at this hotel was fantastic! It's conveniently located near an amusement park and a shopping mall, making it super easy for shopping, entertainment, and dining. The front desk staff were professional and efficient, and they even upgraded our room. It's a pet-friendly hotel with a beautiful back garden and lake views. They offer a free shuttle service, and their family rooms are very popular. The delivery robots were a great touch, making deliveries quick and easy. We'll definitely choose this hotel again next time we're in the area!

We upgraded to a panoramic river view room, and the river view was absolutely stunning! It was beautiful from the moment we woke up, and the sunset was also gorgeous. The scenery was great, the pool was excellent, and the service was wonderful. The price was also reasonable. Overall, we were very satisfied.

This stay was absolutely fantastic! The front desk staff were warm and attentive, and check-in was very efficient. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was good, so I slept very soundly. The bathroom facilities were complete, and the hot water was consistent. The common areas were very well-maintained, and the location was convenient for getting around. The value for money far exceeded my expectations, and you can see the attention to detail. I'll definitely choose this place again next time I visit, highly recommended!

The hotel's location is excellent, right on Central Street with many Russian shopping malls, barbecue restaurants, and 'iron pot stew' nearby. Five-star rating! Special thanks to Butler Zang Xiaoguo, whose service was thoughtful and efficient. He responded quickly to any issues and even recommended local Harbin attractions and delicious food. The hotel has a great location, clean and warm rooms, and a wonderful stay experience. I highly recommend Huate Hotel to anyone visiting Harbin! 👍

On this business trip to Harbin, I stayed at this hotel. The room's desk was large enough, and the Wi-Fi was stable, making email processing very smooth. The lobby bar was also quiet, perfect for an impromptu video conference. The meeting rooms were well-equipped, with working projectors and audio. The concierge service was proactive, helping with luggage and guiding to the elevators. Account Manager Manager Zhu provided naturally warm and sincere service, not faked enthusiasm, which made me feel very comfortable. The breakfast had a good variety and was filling. The executive lounge was on a high floor with excellent views. The housekeeping staff cleaned very thoroughly; the desk was dust-free, and the bathroom glass was sparkling. The facilities were well-maintained and felt new. Staying here for business was hassle-free.

We chose this hotel for our trip to Yabuli, and its location is fantastic. There are plenty of recreational activities right within the resort. Our stay was excellent; the room was clean and tidy, well-equipped, and the bedding was super comfortable. The front desk staff were warm and attentive, and check-in was very efficient. The environment is quiet, and overall, it offers good value for money. Plus, the sightseeing cable car offers beautiful views, and the Rainbow Flying Carpet is exciting and fun! Highly recommend!

When I checked in, the front desk attendant had already filled out the ski equipment size form for me. The ski equipment hall on the first floor is exclusively for guests, which is super convenient. When we arrived at the ski hall, the staff had already prepared all our gear, saving us a lot of time and effort. The restaurant on the first floor serves excellent food; we tried various dishes for three consecutive days. There's a QR code in the room for ordering food, so you don't even have to leave to get your meals delivered. A special shout-out to the front desk staff (Zheng Linchun, Sun Yuxin, Li Yan, Teng Yaoxuan); they were incredibly patient and helpful with all the questions my two kids had.