5-Star Hotels in Harbin

The hotel is ideally located right on Central Street. Its rich historical charm is a significant selling point. Since my child and I have different routines, I listened to the hotel's introduction twice – once with my husband and once with my child – and the experiences were quite different. The first young lady rattled through the information quickly, almost like reciting from memory. However, the second gentleman was very enthusiastic, telling stories, reminding us to record and take photos, interacting with my child, and even offering to get house-made yogurt for the little one, which was wonderful. The hotel introductions seem to follow a standard template and are a bit too short. Adding more stories would enhance the experience; for example, the introductions at Suzhou Nan Yuan Hotel are particularly engaging. The hotel kettle is truly ancient. The lid pops open while boiling water, and it doesn't automatically switch off when the water boils, leading to it boiling dry. This is genuinely poor and poses a safety hazard. At breakfast, I asked for sesame oil for my child's noodles, and the noodle-making auntie initially said there wasn't any. I then asked if she could get some from the back kitchen, and she did eventually get some for my child. Overall, the stay was decent, but as a five-star hotel, it needs to improve its service, facilities, and staff training.

Our stay was absolutely fantastic. The staff were all incredibly professional; check-in at the front desk was quick and smooth, and any issues we had were addressed promptly. Everyone was warm, polite, and attentive. The biggest pleasant surprise was how pet-friendly the hotel is – it made traveling with our furry friend so much easier, with thoughtful touches everywhere. Our room was clean and quiet, the facilities were well-maintained, and the bedding was very comfortable. The hotel's location is unbeatable, right next to Sunac Land and within walking distance, making it incredibly convenient for leisure activities. Finding a hotel in Harbin that welcomes pets, offers great service, and is right next to an amusement park is truly rare. We’ll definitely choose this place again on our next trip to Harbin – highly recommended!

The Grand Mercure Harbin Sophia Church is well-equipped and spotlessly clean. The breakfast was fantastic! The hotel's location is super convenient, and the rooms are really comfortable. It's an excellent choice for business travelers and families on vacation. Thumbs up for the great service! I highly recommend staying here!

The hotel room was spacious and came with a bathtub, but the location isn't particularly close to Central Street. However, it's very quiet here, and the front desk and cleaning staff were very friendly. The parking is free, but there are limited and small spaces. Every time I returned to the hotel late at night, finding a parking spot felt like taking a driving test. I hope the hotel can design more parking spaces next time so guests don't have to squeeze in and maneuver so much.

Exceeded expectations, highly recommended! Next time I come to Harbin, I'll definitely stay for more nights. Before arriving in Harbin, when booking a hotel, besides location and facilities, my main concern was whether there was a pool for kids. After much deliberation among several star-rated hotels, I finally chose Shangri-La Songbei. It turned out to be the absolute best decision of our Harbin-Yichun trip. The most surprising thing? It has to be the hotel's window view! We gasped the moment we entered the room – it was simply stunning! How could there be such a large window, such a beautiful view of the Songhua River, and such a perfect hotel? This scene made us never want to leave the room; just quietly sitting by the window and enjoying the scenery was enough. Next, let's talk about the hotel's service, which was also top-notch! We had an early flight back to Beijing on our departure day. We had booked a room with breakfast, but since we had to leave by 6 AM, we wouldn't be able to enjoy it. So, when checking in, I asked the front desk if there was a solution. The hotel offered a incredibly thoughtful plan: they prepared simple packed meals for us to take away. When we checked out, I saw three bags for the three of us, and each bag contained three packed containers with fruits, pastries, eggs, sausages, and more – it was so comprehensive! Who wouldn't love such a considerate hotel? Finally, one more thing: there aren't many dining options near the hotel. There's only one dumpling restaurant across the road. We navigated there, walked around for a long time, and just as we were about to give up, we discovered a hidden gem of a restaurant nearby called 'Dufu Smoked & Sauced Dumpling Longjiang Cuisine.' I highly recommend this restaurant too! The dishes are diverse, delicious, and affordably priced. It's truly a treasure! I'm already planning to replicate this experience with Shangri-La Songbei and Dufu Restaurant on my next trip to Harbin – I'm so excited to plan my next Harbin itinerary just for them! 😘

Once again in Harbin, my first choice is still the Aoluguya Hotel. I heard this hotel is owned by the head of the Oroqen tribe from the Greater Khingan Mountains. The environment here is beautiful, and the culture is rich and profound. Waking up in the morning and opening the curtains, the first thing I saw was Harbin's famous Songhua River, as well as views of the Ice and Snow World. Plus, the hotel is located on Century Avenue, and the late-night snacks here are unforgettable. There's an old saying in Northeast China: ”There's nothing a good BBQ can't fix.” After eating, I felt lingering enjoyment – it truly lives up to its reputation. If I come to Harbin again, Aoluguya will definitely be my top choice!

They proactively upgraded our room and even gave us hot spring tickets, which was a nice surprise! The hot springs themselves were really fun, with lots of different pools. The soundproofing in the room was excellent, and breakfast was plentiful and delicious. We'll definitely come back if we get the chance.

The hotel's overall ambiance is very welcoming, and the hygiene is impeccable. The rooms are well-lit and offer great views. The amenities are comprehensive, and the service is thoughtful and attentive, making for a very comfortable and reassuring stay. It's perfect for both business trips and leisure travel. The staff at the front desk, restaurant, and housekeeping are all very meticulous and provide excellent service, paying attention to every detail. They even helped me buy a few things late at night, which I really appreciate.

Overall, my experience was just okay. No one from the staff called us before check-in. And they followed up right after check-out! The air conditioning in the room was leaking and making strange noises. The shower pressure was weak, and the shower head wasn't stable. The pool facilities were outdated; my child cut their hand twice on the old tiles.

We booked at this hotel thanks to Chen who works at the Reception she was absolutely amazing at finding us a room for a week and we absoletely loved it. Wang who also works at the recepetion was an absolute gem as well she was so helpful and so was everyone in the hotel. However the best part were the staff in the ski rental area, oh my god they were the highlight of our day they were so friendly so helpful and were just so attentive to all our needs we are 100% going back there. The room was a dream, right in front of the slopes, the bereakfast was probably the best we had in our time in China. We highly recommend this hotel ❤️