5-Star Hotels in Harbin

I traveled to Harbin with my two-year-old and stayed in the Family King Room at Oceanview Junyi Central Courtyard. Overall, I was extremely satisfied! I contacted the hotel beforehand to request a bed rail, and the staff had it set up early. Their service was incredibly thoughtful, responding quickly to our needs and being very friendly towards children. You could really feel their dedication to looking after families. The room's cleanliness was reassuring; the entire space was meticulously cleaned. The bedding was fresh and soft, and the bathroom was dry and odor-free. There wasn't a speck of dust in any corner, and the spacious room allowed my baby to run around freely. Breakfast offered a wide variety, catering to both adults and children with bland baby food options and local specialties. There were plenty of choices. The lobby also provided complimentary fruit and tea, which was very convenient for a quick break and refreshment during the day. The hotel is quietly nestled yet centrally located, with its own pleasant courtyard. It's also within walking distance of Central Street. I couldn't find a single fault, whether it was the hygiene, dining, or personalized service. It's perfect for traveling with kids, and I highly recommend it for a family trip to Harbin. I'll definitely choose this place again next time!

I arrived in the rain. It's just a short walk to Central Street, but the hotel is definitely quite old, much older than I expected. Even though they upgraded my room, it still felt old inside, and I lost the desire to take photos. I didn't even bother washing up that night, but for just one night's sleep, it was acceptable. Perhaps it was because the air conditioning had to be turned on after I entered the room, and the initial smell wasn't great. The service was also just average; no one offered to tell me about the century-old elevator, I had to ask about everything myself (though it seems to be common in the North). However, once I asked, the service was quite good. For breakfast, you have to leave the hotel and go downstairs. The breakfast was decent; you could order freshly made Eggs Benedict and smoked salmon sandwiches, in addition to the regular buffet. The 'Guo Bao Rou' (sweet and sour pork) was excellent, by the way. Overall, it was okay, but I wouldn't stay there again because I prefer newer hotels.

After arriving at Harbin West High-Speed Rail Station, I followed the signs for taxis and took one to the vicinity of Sunac City Mall, where I easily found the hotel entrance. Before I even got out of the car, a handsome staff member was already there to greet me and help with my luggage. At the front desk, three lovely ladies greeted me with polite smiles, asking for my reservation name and other details. When I presented my ID for check-in, the sweet Mandy tentatively asked if I'd be interested in a room upgrade and how that would work. A special shout-out to Mandy for noticing we had two children during check-in; she thoughtfully gifted us two small presents and two days' worth of breakfast for my older child (who is over 120cm tall) ❤️. She also made sure to inform housekeeping to send up two disposable bath and toilet sets! Another commendation to the housekeeping staff who warmly provided us with two pairs of children's slippers and a pack of bottled water! As southerners, it was both touching and impressive to see a hotel so generously provide a whole pack of water to the room for the first time. Mandy would proactively greet us politely every day and ask if we needed any help, offering excellent suggestions for our 4-day, 3-night self-guided tour (the Northeastern spicy hotpot and BBQ are truly delicious!). I also want to praise the hotel's daily freshly cooked noodle section, including beef offal noodles and other varieties; the fresh toppings were flavorful and appetizing, and the staff were all enthusiastic, patient, and polite! My child said every day that they didn't want to leave and wanted to stay longer, wanting to return here next time! The hotel's bedding and soundproofing were excellent, and the blackout curtains were fantastic, ensuring our family, after a day of 'special forces'-style walking tours, could get a full night's rest every evening! The shower pressure was strong, and the bathroom's non-slip and drainage were spot on. The unrestricted access to electricity cards, allowing the room to remain well-ventilated, was a great touch! In short, satisfaction guaranteed!

Exceeded expectations, highly recommended! Next time I come to Harbin, I'll definitely stay for more nights. Before arriving in Harbin, when booking a hotel, besides location and facilities, my main concern was whether there was a pool for kids. After much deliberation among several star-rated hotels, I finally chose Shangri-La Songbei. It turned out to be the absolute best decision of our Harbin-Yichun trip. The most surprising thing? It has to be the hotel's window view! We gasped the moment we entered the room – it was simply stunning! How could there be such a large window, such a beautiful view of the Songhua River, and such a perfect hotel? This scene made us never want to leave the room; just quietly sitting by the window and enjoying the scenery was enough. Next, let's talk about the hotel's service, which was also top-notch! We had an early flight back to Beijing on our departure day. We had booked a room with breakfast, but since we had to leave by 6 AM, we wouldn't be able to enjoy it. So, when checking in, I asked the front desk if there was a solution. The hotel offered a incredibly thoughtful plan: they prepared simple packed meals for us to take away. When we checked out, I saw three bags for the three of us, and each bag contained three packed containers with fruits, pastries, eggs, sausages, and more – it was so comprehensive! Who wouldn't love such a considerate hotel? Finally, one more thing: there aren't many dining options near the hotel. There's only one dumpling restaurant across the road. We navigated there, walked around for a long time, and just as we were about to give up, we discovered a hidden gem of a restaurant nearby called 'Dufu Smoked & Sauced Dumpling Longjiang Cuisine.' I highly recommend this restaurant too! The dishes are diverse, delicious, and affordably priced. It's truly a treasure! I'm already planning to replicate this experience with Shangri-La Songbei and Dufu Restaurant on my next trip to Harbin – I'm so excited to plan my next Harbin itinerary just for them! 😘

The stay was fantastic! The hotel's design is excellent, and the wooden interior style feels very warm. The room was incredibly spacious with a superb view. The only downside is that the location is a bit far from the popular tourist spots in the old town. The breakfast and executive lounge were great. The extended operating hours were a huge plus – if you're tired from a day out and can't get up early the next morning, you don't have to worry about missing breakfast. The complimentary hotel car service is quite unique, especially a convertible golf cart! Cruising around the nearby mountains with the top down on such a cool, clear day was really nice! Also, a big shout-out to Bonnie Bai from the executive lounge and Guest Relations Manager Tom Wang. Their service was incredibly attentive, and they promptly resolved any issues we encountered during our stay!

They proactively upgraded our room and even gave us hot spring tickets, which was a nice surprise! The hot springs themselves were really fun, with lots of different pools. The soundproofing in the room was excellent, and breakfast was plentiful and delicious. We'll definitely come back if we get the chance.

The hotel's overall ambiance is very welcoming, and the hygiene is impeccable. The rooms are well-lit and offer great views. The amenities are comprehensive, and the service is thoughtful and attentive, making for a very comfortable and reassuring stay. It's perfect for both business trips and leisure travel. The staff at the front desk, restaurant, and housekeeping are all very meticulous and provide excellent service, paying attention to every detail. They even helped me buy a few things late at night, which I really appreciate.

This hotel boasts an excellent location, right by the Songhua River. The front desk staff were incredibly warm and helpful, carrying our luggage to the room. They even upgraded us to a family room, which was much more spacious. We also received a complimentary afternoon tea and were allowed a late check-out. After checking out, we could still relax in the lobby lounge, which was a nice touch. The service here is truly thoughtful and human-centric. Highly recommend this hotel!

Overall, my experience was just okay. No one from the staff called us before check-in. And they followed up right after check-out! The air conditioning in the room was leaking and making strange noises. The shower pressure was weak, and the shower head wasn't stable. The pool facilities were outdated; my child cut their hand twice on the old tiles.

The Yabuli Yabuluoni Hotel boasts an excellent location right in the heart of the ski resort, offering incredibly convenient ski-in/ski-out access directly to the slopes and lifts. The rooms are clean, warm, and offer expansive views; you can enjoy the snow scenery right from your window. The facilities are comprehensive, with ski rental and dining all available in one spot. The service is enthusiastic and responsive, and it offers great value for money. It's truly the top choice for a ski holiday; we had a comfortable and worry-free stay. We'll definitely choose this place again next time. Highly recommended!