Harbin Hotels with Balcony

The hotel is ideally located right on Central Street. Its rich historical charm is a significant selling point. Since my child and I have different routines, I listened to the hotel's introduction twice – once with my husband and once with my child – and the experiences were quite different. The first young lady rattled through the information quickly, almost like reciting from memory. However, the second gentleman was very enthusiastic, telling stories, reminding us to record and take photos, interacting with my child, and even offering to get house-made yogurt for the little one, which was wonderful. The hotel introductions seem to follow a standard template and are a bit too short. Adding more stories would enhance the experience; for example, the introductions at Suzhou Nan Yuan Hotel are particularly engaging. The hotel kettle is truly ancient. The lid pops open while boiling water, and it doesn't automatically switch off when the water boils, leading to it boiling dry. This is genuinely poor and poses a safety hazard. At breakfast, I asked for sesame oil for my child's noodles, and the noodle-making auntie initially said there wasn't any. I then asked if she could get some from the back kitchen, and she did eventually get some for my child. Overall, the stay was decent, but as a five-star hotel, it needs to improve its service, facilities, and staff training.

I can truly call this guesthouse a boutique gem. The rooms are clean and tidy, with a simple yet stylish decor, and the thoughtful service truly adds to its charm. The family suite features bunk beds, which is perfect for a family of four like ours. The heating is excellent, and showering is convenient; you'll never feel cold indoors. Even when it's -20 degrees Celsius outside, you can comfortably wear a t-shirt inside. The owner is incredibly welcoming, and the staff are attentive to every detail. You can bring any request to them, and they'll diligently assist. Every inquiry was met with a surprisingly positive response. Their meticulous service left us with a warm and wonderful experience during our trip. The guesthouse's own restaurant was also full of pleasant surprises. The breakfast buffet offered a wide variety of options. While it might not be as luxurious as a five-star hotel, it had a great balance of meat and vegetables, and both Chinese and Western dishes were available. The owner even prepared dishes according to guests' preferences, which was incredibly thoughtful. Lunch and dinner were made to order. The ingredients were fresh and never skimped on, and the tables and cutlery were clean and neat. Every detail reflected the owner's meticulous management philosophy. More than half of the other guests staying there were from overseas. Everyone got along harmoniously and chatted happily at the guesthouse, unlike the isolated rooms of a five-star hotel where there's no interaction. This place felt more like a community of neighbors, where strangers became friends within the guesthouse.

I highly recommend this amazing guesthouse to everyone! You can book it with your eyes closed. The service is incredibly attentive, and the butler team in the group chat is always responsive to every request. They offer complimentary pick-up and drop-off to nearby attractions and restaurants. While we were making tea at the tea table, the butler immediately brought over freshly cut fruit. This is the first time I've encountered such observant and proactive butler service. The kids had a fantastic experience, and we ended up staying a second time within a short period. The breakfast was also very exquisite. Both villas have unique charm, especially the common areas, which are all distinct. We'll definitely be back!

Highly recommend for anyone planning a trip to Snow Valley! Nan Nan Homestay has an unbeatable location, incredibly close to the ski resort. After a tiring day of skiing, you can just turn around and head back to rest. The owner is a local and an excellent guide, providing professional service. The attraction tickets they helped us book were cheaper than online, and they even arranged free shuttle service within the scenic area, so we didn't have to lug our luggage around. The rooms are well-equipped with private bathrooms and complimentary toiletries. The large kang bed can accommodate 2-4 people, making it perfect for family trips or traveling with friends. The 'tie guo dun' (iron pot stew) and 'guo bao rou' (sweet and sour pork) at the restaurant are super authentic, with fresh and flavorful ingredients – incredible value for money. We loved our stay so much, we didn't want to leave!

Harbin was the last stop on our Northeast trip, a last-minute decision, so I didn't do much research. I just booked this hotel because it was recommended on Ctrip. On the positive side, the breakfast was indeed excellent. Compared to the varied buffets at other hotels, this one mainly offers a à la carte menu. While the choices aren't extensive, the food was delicious. Both my child and I thoroughly enjoyed our two breakfasts. The overall service at the hotel was also very good. The only downside for me was the hotel's location. It's not particularly prime, being a bit far from popular attractions and the subway, so we had to take taxis everywhere. However, getting a taxi in Harbin was much easier than in Yanji. Also, I kept wondering why the hotel was called 'Sky Garden' until the last day when I saw someone climbing stairs and realized there really is a rooftop garden. Lastly, the 'tie guo dun' (iron pot stew) restaurant the hotel recommended nearby is definitely worth trying – it was delicious!

The boss is very enthusiastic. When I went to Jiangbei University Town to take an exam, I said the lights were a bit dark. The boss lent me a desk lamp to facilitate my review.

Service Experience: From booking to check-out, communication was incredibly smooth. The hostess was exceptionally warm and enthusiastic, offering personalized itinerary planning and even reserving restaurants for us. Any issues were met with an incredibly fast response, truly making us feel at home. Amenities Details: The in-room smart toilet, high-quality bedding, and branded toiletries were a pleasant surprise. The hotel also provides a shoe dryer, and offers complimentary outdoor ice activities like snowmobiling, cycling, small sleds, and snow tubes. There's also free parking. The facilities are maintained like new, immaculately clean and tidy. This isn't just accommodation; it's an experience to be savored, offering incredible value for money. I highly recommend it to anyone who appreciates quality!

They proactively upgraded our room and even gave us hot spring tickets, which was a nice surprise! The hot springs themselves were really fun, with lots of different pools. The soundproofing in the room was excellent, and breakfast was plentiful and delicious. We'll definitely come back if we get the chance.

Great location with a spacious parking lot. The staff were very welcoming and responsive. I accidentally booked the wrong dates, and the hotel staff were incredibly helpful in accommodating the change. The hotel is right next to a ski resort, and they even offered free skiing passes for the whole family, which was a nice bonus!

This stay completely exceeded my expectations—it was the most delightful surprise of my trip! The hotel's location is incredibly convenient; it's just a few minutes' walk to the subway, surrounded by shopping areas and great restaurants, making travel and dining effortless. The front desk service was warm and professional, check-in was efficient, and they even proactively shared local sightseeing tips. When I casually mentioned needing a charging cable, they immediately helped me find one—the attention to detail was truly thoughtful. The room itself was even more impressive. It was spotlessly clean, not a speck of dust anywhere. The bedding was soft and comfortable, and the blackout curtains were excellent, ensuring I got a peaceful night's sleep during my travels. The bathroom had a well-designed wet/dry separation, ample hot water, and the toiletries had a fresh scent and felt high-quality. The in-room smart devices were easy to operate, and the Wi-Fi signal was stable, perfect for work or entertainment without any lag. The complimentary drinks in the mini-bar were a nice bonus. The breakfast selection was extensive, offering not only standard Chinese and Western dishes but also delicious local specialties. Any requests during my stay were met with a quick response from the staff, and I felt completely at home throughout. It offers excellent value for money, suitable for both business trips and leisure vacations. I've already recommended it to friends and will definitely choose to stay here again next time!