Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 6, 2026|Japanese style suite [Kurenaih] with private hot spring
JiaoxilaoshiThis is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.
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Price per night from:€462
Posted on Feb 2, 2026
natsu_yasumi
I can’t recommend this hotel enough – it was one of the highlights of our Hokkaido trip!
The free shuttle bus service to and from Sapporo Station (both ways) made everything so convenient. No need to worry about taxis or public transport after a long day – just hop on and relax. Super thoughtful and saved us a lot of hassle.
The decoration is beautifully traditional Japanese style – think elegant tatami rooms, shoji screens, and that authentic ryokan vibe. It felt very calming and immersive right from check-in.
The onsen is absolutely superb! The water quality is excellent, the facilities are clean and well-maintained, and the views (especially the outdoor bath) are stunning – so relaxing after exploring Sapporo or Jozankei area. One of the best onsen experiences I’ve had.
Breakfast buffet was a real treat: fresh Hokkaido ingredients shine through, with amazing seafood (uni, salmon roe, sashimi-grade fish), local veggies, and high-quality dishes. Everything tasted super fresh and delicious – perfect way to start the day.
They even offer free hot wine and sparkling wine service in the evenings – such a nice touch! We really enjoyed sipping while unwinding.
Honestly, I can’t say enough good things. Great value, authentic atmosphere, top-notch onsen, and thoughtful extras. Highly recommended! 🌸♨️
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Price per night from:€208
Posted on Feb 7, 2026
Caifujiankanggaojingzhizichanpeizhizhuanjia
The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄
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Price per night from:€229
Posted on Feb 8, 2026|Japanese Western View Bath Room with Extra Bed
Guest User
This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.
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Price per night from:€225
Posted on Feb 20, 2026
Anonymous User
房間超大,有室內浸浴,景觀一流,設施齊備,若住Executive Suit,可以免費享用lounge 內小食和飲品,酒也是無限飲用。自助餐食物美味,款式多。娛樂設施有驚喜,有乒乓球打,有夾公仔機,可以打機,是迷利版的Gigo。商店購物種類多,有好小朋友玩具賣。露天風呂看到雪山景,體驗到一邊浸温泉,一邊大風雪吹在面上。就算不是露天,室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌,非常好。雖然房價不便宜,但物有所值。
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Price per night from:€164
Posted on Feb 9, 2026
GGeRooK
On a trip with a friend to enjoy an open-air bath in the snow, which was a life-changing bucket list item, we visited Suizantei Club Jozankei Ryokan, which features an outdoor bath in each room.
As soon as we saw it, we knew it was the one!
Our first impression was that the accommodations were incredibly private and quiet.
The service was excellent and friendly throughout, and we felt pampered.
The dinner course was a satisfying meal.
The best part was being able to enjoy the open-air bath from our private room while watching the snow fall. After dinner, we also visited the public bath. While it wasn't very spacious, the small number of guests allowed us to use it as if we had rented the entire place.
If you're looking for a private and quiet place to enjoy an open-air bath, this is the place to be!!
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Price per night from:€231
Posted on Mar 12, 2026|Twin Room-Non-Smoking
Bangbang0.oGood location, 10mins walk to shopping district, easily access to places. There’s a train station exit in front of hotel as well.
Room size pretty small, have to keep luggage under bed, there’s hot bath in the hotel roof, able to enjoy soaking in hot bath under cold weather, but you have to bring your own towel from the room. Try to avoid peak hour, I went at 6+7 is quite empty, however after dinner time 9+10 is very crowded.
Breakfast is not as good as the photos shown in hotel website, but still have good varieties to choose from.
Able to rent different kind of facilities, eg air humidifier, hair curler etc
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Price per night from:€45
Posted on Feb 17, 2026|Main Building Japanese Style Room 8-10 tatami mats
Guest UserThis is a historic Japanese onsen hotel. The hot spring water quality is genuinely good, attracting many Japanese families and couples. There are also quite a few Korean families and Western tourists. However, the overall facilities are a bit old, and the flow within the onsen area is quite complex. There aren't many pools, but they are spread across multiple floors with lots of stairs. Walking around like that **in that condition** felt a bit awkward and cold. The open-air onsen on the 16th floor is shared by men and women at different times, so if all family members want to enjoy it, one day definitely isn't enough (see the last picture for the onsen schedule). The 'water world' is fun and great for kids, and soaking in the hot spring after playing there is very relaxing. The dining is just okay, nothing special, as they mainly cater to group tours.
P.S. The scenery in Jozankei is worth exploring, and the nearby ski resort is worth a visit (the kind for playing in the snow). The kids had a blast.
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Price per night from:€108
Posted on May 29, 2026
Anonymous UserThere's a free shuttle bus service from JR Station, I took the 13:00 bus and arrived at the hotel at 13:45. The staff kindly allowed me to check in early, which was really nice. They have a water park and large onsen facilities. Both the breakfast and dinner buffets were delicious; even though the variety wasn't huge, the food quality was consistently good. The Chateraise desserts and ice cream bars were especially tasty! On the day I checked in, there were Japanese, Hong Kong, *********, Korean tour groups, and even a Japanese school group. Although there were a lot of people, the hotel grounds are extensive, and the buffet items were refilled very quickly both morning and evening.
The hotel has a classic feel, but everything is very well-maintained. The most traditional thing was that the air conditioning in the room was pre-set to 25 degrees Celsius, and the windows couldn't be opened. Given the current weather, it was a bit stuffy...
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Price per night from:€59
Posted on Jan 14, 2026
Anonymous User
The hotel is easy to find and convenient for taking the bus to and from the location. It is situated near a stream, with a pleasant atmosphere. What I liked the most was the onsen, which is excellent, both indoor and outdoor. However, the breakfast selection is a bit limited. The bed is very comfortable, and there is also an electric massage chair, which I really enjoyed.
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Price per night from:€67