Pool area: broken tiles everywhere, broken water jets, some showers didn't work at all, sauna was out of order and only turned on when requested. During our sauna visit, a workman scrubbed the cold pool. We felt our privacy was being disturbed.
Breakfast - not at all commensurate with the stars. Poor quality of food, egg dishes only available for an additional charge.
It was our 3rd stay in this hotel and definitely the last. Hotel service and staff have clearly deteriorated and the best days are clearly behind us. When we checked in, we were asked to pay, even though we had already paid in advance via ******* when booking. We almost paid twice. We booked a double room with an extra bed for a child and paid for it(!) but were given 3 towels or something similar for the extra bed.
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