Changsha North Star International Convention Center and Changsha North Star International Hotel, invested and built by Beijing North Star Co., Ltd. and managed by North Star Exhibition, are located in Zone A3, No.1500, Xiangjiang North Road, Kaifu District, Changsha, the core business district of North Stat Delta. With Metro Line 1 in close proximity, they are about 20km away from Changshanan Railway Station and 30km away from Changsha Huanghua International Airport. Besides, they are adjacent to Changsha Riverside Cultural Park, a national 4A scenic spot, and have large and medium-sized shopping plazas, with the Xiangjiang Cruise Terminal close by. There are also several public transport links to Pozi Street, Orange Island, Mount Yuelu, Hunan Museum and other historical sites and popular attractions.
"Although I encountered a minor issue during check-in, the front desk quickly resolved it. To my surprise, a few minutes later, the front desk manager (a lady) personally called me and said, ”My colleague informed me about the situation you encountered just now. Although it has been handled properly, I still wanted to personally apologize to you.” She then offered a small gift for the Year of the Horse. The problem was already solved, yet the front desk proactively reported it, and the manager took the initiative to call and follow up – this 'not pretending nothing happened' and layered accountability truly demonstrates the responsibility and commitment of a reputable establishment, which made me feel incredibly touched. Moreover, from the greeters at the entrance to the reception staff, every employee was professional and enthusiastic. The breakfast was rich and delicious, and every dish at the Yami buffet restaurant was excellent. The roasted lamb chops, abalone with rice, hot pot beef, and especially the eel pot personally prepared by the head chef were outstanding. Next time I visit Changsha, I will definitely choose this hotel again."