Daryl
February 11, 2024
I will start off by stating that we have stayed at this property many times in the past and always felt it was good value for our money. Typically in the Past we would reserve on our own as the former manager kept track and would give us a good rate when we were down for medical appointments, but a few years back the hotel was sold and it is now part of a franchise chain. At first everything was fine, then things started to change. We chocked it up to staff issues as many service based businesses are having staffing issues, then perhaps in a competitive market small cutbacks were needed to remain attractive cost wise. Well, that aside, perhaps because this time we reserved through *******, we were assigned the lowest quality room on the highway side on the old motel style ground floor rooms. The room was old and tired. The mattress was sagging in the middle, of course we complained and were reassigned to another room at the very end of the complex. The room was reasonable, but lacking in a few of the items we typically had, such as a microwave. Then the default for room servicing is none, unless one requests it, and then you have to be pretty specific. But seriously no yogurt or margarine for breakfast. Cereal, toast, apple, and one blueberry flavoured muffin. Thats it. Come on NO margarine. coffee, tea, and juice thankfully still exist. Has it come to this? Sorry folks, too many other choices In town. Time to move on.