Hotels near Nairobi Arboretum, Nairobi

The hotel supposed to provide free transport to airport and while we checked in we indicated the time required as per the electronic notice board at 4 30am. The front desk told us the schedule shown was not updated. The free transport is only every hour as in either 4 am or 5am. We chose 4 am. The next morning when went to the front desk, the manager in-charged mentioned there was no booking. At the same time, they advised us free transport is only for certain hour. They show us the updated notice. We do not have a choice but to pay for the transport to airport. This is not fair to the guest that we are not informed of the change and the schedule and price charged changed overnight.

Fantastic hotel by far one of the most nobel hotel i have visited, everything perfect from staff , spacious room, breakfast buffet and location

Overall it's pretty good and the price is right

I booked a 2-night stay over Saturday and Sunday while waiting for my 1am flight on Monday. I had just returned from a safari and was extremely tired, hoping to get some rest. Unfortunately, starting around 4am on Sunday, there was a lot of noise coming from the room directly in front of mine. It appeared to be a group occupying multiple rooms, shouting and moving between them. I called the lobby twice, and while the receptionist was kind and responsive in contacting the group, the noise continued, and I eventually gave up on trying to sleep. Later that afternoon, the tap and shower in my room stopped working. I had to call again to have it fixed, and even after it was restored, there was no hot water. I had a VERY cold shower. That said, I genuinely appreciated the food and the aesthetic of the property—the African artifacts in the hallways and the soaring ceilings made the place feel very special. It’s the kind of atmosphere I’d love to return to. However, because of the disruptions and inconvenience I experienced, I don’t think I’ll be coming back unless necessary.

Hyatt Regency Nairobi Westlands is a modern, stylish hotel in a great location. It has spacious rooms with city views, great food, a rooftop pool, and a gym. Perfect for both business and leisure stays.

Lively location with a shopping centre next door and a lot of supermarkets. Very nice hotel, kind and welcoming staff, clean and spacious room with everything you need. Comfortable beds, convenient walk-in shower. Breakfast was amazing, diverse and very good quality. Even the tea in the room is very nice. Everyone was super nice and we would definitely stay here again next time in Nairobi.

I had a really pleasant stay at The Panari Hotel, conveniently located near Jomo Kenyatta International Airport. The room was very comfortable and clean, and the bed was excellent — perfect for a good night’s rest before or after a flight. The check-in and checkout process were smooth and friendly, and the staff were professional and helpful. The airport drop-off service, though charged separately, was on time and well-coordinated, which I appreciated. The food was amazing — definitely one of the highlights of my stay. The only downsides were that the shower was broken (though I managed to adjust) and that the rates were a little on the expensive side for what’s offered. Overall, it’s a comfortable, clean, and convenient hotel with great food and service — just a bit pricey and in need of a few minor fixes.

Good location if you want to be fairly central with a few minutes walk to plenty of bars. Uber is very efficient and cheap here if you want to travel out. The staff were very good and the restaurant/bar is 24/7 (I believe). Room was lovely. Overall, although I think Nairobi is a little on the expensive side, this was ok. I tried to book again for after the safari but it was more expensive so i went to the Swiss Belinn instead, which was cheaper and the same standard (a little further away but again, Uber and Bolt are super efficient and cheap here). TIPS FOR FOREIGNERS COMING INTO KENYA: 1. Get your currency outside of Kenya, the exchange rate here, particularly at the airport, is absolutely awful - I found them to be offering upto 35% less than the actual rate. 2. You only really need a small amount of cash here - most places you will visit accept card. 3. DO NOT BUY A TELKOM SIM CARD. It is absolutely useless, even in Nairobi but does not work AT ALL on safari. 4. Uber and Bolt are very good here. 5. If you are doing safari and your trip does not include the national park fees (payable in USD), make sure you get those before arriving - the banks and ATMs here are very unreliable if you want USD. 6. Do not pay extortionate hotel prices for laundry - find a local company who will collect and deliver your laundry for a fraction of the price like Smartfua Laundromat. 7. If you go on Safari, try not to sit on the back of the vehicle - it gets VERY bumpy. Have a great trip!

Everything was just great. Several restaurants on site, several swimming pools

As an expat, I'm almost questioning my life after eating white food every day 😂. Today at noon, I finally had Chinese food in Kenya. The stir-fried dishes tasted very authentic. Every bite was like being back in China. It was an instant comfort!