Los Gatos Hotels with Breakfast

Very disappointed in this property and it's staff. Was assured a specific room when made reservation (confirmed 2 times.) Was told room was occupied when went to check in. Offered lesser room at same price (no discount for room without balcony), settled for similar layout suite with balcony next to restaurant instead of downgrade. Told had to wait for room to be cleaned...would let us know when ready...as we sat right in front of the check in area for all clerks to see us. After an hour, asked if room was available yet reminding them we had changed rooms cuz ours was occupied even though promised that room specifically, and they said (in a curt voice) yes, it had been ready for some time, and that our original room was NOT occupied, but had some ”mechanical” problem. So which was it? Occupied or mechanical issue? And why had none of the clerks told us it was ready before I had to ask after waiting an hour? The room we were given in it's place was indeed the same floor plan, but dark and dingy. Carpet stained and looked old and worn and dirty. For a room that was costing us $640/night, it was a HUGE disappointment. Also, no Valet to help with luggage, skimpy amenities in room, no shower cap. Room was noisy, but tolerable. At that price, I expected it to be posh and upscale and the staff to bend over backwards to make our experience exceptional. Bed was sagging on the side closest to the bathroom. Would NOT recommend this hotel.

I am in love with this hotel and the staff. I don't know them personally but after staying here a few times I feel the customer service is on point. The breakfast is fabulous. Everyone takes their time to greet you and make you feel comfortable; especially a lady name Regina I believe her name is who always asks how everything is or went. Super fabulous customer service on every end; cleaning staff, kitchen staff, front desk, etc. I am a happy camper!

When you stay at Toll House Hotel Los Gatos in Los Gatos, you'll be in the historical district, within a 15-minute drive of Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. This hotel is 9.4 mi (15.1 km) from Winchester Mystery House and 10.2 mi (16.5 km) from SAP Center at San Jose.Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features concierge services, gift shops/newsstands, and wedding services.You can enjoy a meal at Los Gatos Taven serving the guests of Toll House Hotel Los Gatos, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Los Gatos? This hotel has 7500 square feet (697 square meters) of space consisting of conference space and 7 meeting rooms.Stay in one of 115 guestrooms featuring LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

We have stayed here before in better times when the restaurant and bar were open and you could order wine or beer and a snack and sit on the outdoor patio. We had a suite which was roomy for a party of 3 for 3 nights. We enjoyed the fireplace. The best feature of this lodge is the open grassy area that all the buildings face. It is lovely. The rooms do need updating, however. In our room we could have used a coffee table and there was a big draft coming in from under the door. Simple weather stripping would fix this. We know times are hard & we did enjoy having a patio to sit on and used the lawn area for a picnic.

Located in Los Gatos, Los Gatos Garden Inn Hotel is in the entertainment district, within a 15-minute drive of Santana Row Shopping Center and Winchester Mystery House. This hotel is 10 mi (16.2 km) from SAP Center at San Jose and 10.1 mi (16.3 km) from Santa Clara University.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a picnic area and a vending machine.Grab a bite from the snack bar/deli serving guests of Los Gatos Garden Inn Hotel.Featured amenities include a 24-hour business center, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.Make yourself at home in one of the 28 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and microwaves.