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5 star

The Westin Palace, Madrid
4.3/5121 Reviews

The Westin Palace, Madrid

City Center Madrid|0.53km from Mural desconocido
As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti

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Breakfast

Heart of Madrid III Museums Theatres Sights

Heart of Madrid III Museums Theatres Sights

City Center Madrid|0.12km from Mural desconocido
The neighborhood is formed by narrow streets which are either pedestrianized or with restricted access to traffic, and pleasant squares such as the Plaza de Santa Ana. This is an area where it is easy to find houses in which towering literary figures of the Spanish Golden Age such as Lope de Vega, Quevedo, Góngora and Cervantes lived and wrote. This is why on the cobbles of many of the streets you'll find inscriptions and brief texts from the works of some of these writers.Another of the charms of the Las Letras quarter is its abundant offer of shops and businesses, which include everything from the most traditional establishments with centuries of history (such as cobblers, silversmiths, and lute-makers) to modern avant-garde venues. You'll also find numerous restaurants and pavement cafes where you can enjoy the gastronomy of Madrid and the popular Spanish custom of 'going out for tapas'.A privileged apartment that overlooks a top roof in the heart of Madrid.This apartment is located in the heart of Madrid and the location is really unbeatable. It's within walking distance of a lot: the Royal Palace, the Prado and the Reina Sofia, the Plaza Mayor and the parks. It is also within walking distance of the Atocha train station (very convenient to visit Aranjuez, Toledo, Segovia,...). Metro stop just outside the building, Van transport from the airport for up to 8 pax for 45 euros, there is public parking in the same building and Low-Cost 200m awayThere are not three rooms as Booking indicates, but the living room has a door and a real bed which transforms the living room into a room with total privacy at night. There is also a large main room with a work table and WIFI with high-speed fiber (600mb). The second room has two single beds and two single bunk beds (4 pax). All mattresses are premium.

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Top rated hotels in Madrid

Searching for hotels near Mural desconocido? Compare room rates and reviews to find your ideal stay.
Urban Sea Hotel Atocha 113
4/561 Reviews
City Center
Close to Atocha Railway Station, we walked to the hotel for about 15 minutes, and should be closer to the entrance. Free freshly ground coffee, tea bags and biscuits are available at the front desk for your own use. The room faces two of our rooms, one to the road and one to the patio. The downside is that there are no trash cans in the room and there is no kettle. We stayed for one night and the next day, I thought it was ok.
Hostal Edreira
4.3/526 Reviews
City Center
The hotel is ideally located to walk to the city's main attractions. It is located A 10-15 minutes walk from the station where a bus shuttle regularly (once every 15 minutes) to reach the airport. The staff is really friendly. Check in and check out easy and fast. There is a possibility to leave your baggage if you arrive before check-in and leave after check-out. I have not given the five stars because, unfortunately, the walls are really thin and the room neighbors and people in the streets feel, but with a couple of ears, everything is resolved. Another “negative” note is that shampoo and shampoo shower are very small and very difficult to open (I opened them by stripping them with my mouth 😅). So I recommend you to take the shampoo/shampoo from home. I found it really comfortable, and I would like to recommend the hotel to all, suggesting that you should take ears and shampoo/shampoo shower.
Catalonia Atocha
4.5/5121 Reviews
City Center
Really good hotel for families. Really friendly & accommodating staff. We have nothing bad to say - excellent! Nice roof top pool - good quality breakfast - quiet & clean rooms but most of all amazing & accommodating staff on reception. We had a good stay on an family room
Casa de Las Artes, member of Meliá Collection
4.1/540 Reviews
City Center
Super invincible recommended recommendation! It's a little farther from the old town, not too far from the train station and the Prado! It is also close to the subway. The breakfast is delicious! The room is good too!
Hostal Anton Martin
4.2/573 Reviews
City Center
The hotel is located in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in the heart of Madrid, in
Axel Hotel Madrid - Adults Only
4.4/5136 Reviews
City Center
The staff was very friendly and welcoming, they upgraded me at check in to a very nice suite for no extra charge! The room was very large and super chic & clean. The rooftop pool was an amazing amenity that we great use of during our stay. Staff members Jamie, Martin and Iva were amazing and made my first trip to Madrid one to remember. I will definitely be coming back and staying at the Axel.

Frequently Asked Questions

Madrid Travel Guide

Book hotels in Madrid via the Trip.com website or app, it's easy and hassle-free. Looking for hotels in Madrid? Trip.com is a great place to start. You can stay 3-5 days at hotels in Madrid without running out of things to do. Located in Spain, Madrid is a well-known and vibrant city.

Every day, travelers worldwide arrive at Madrid–Barajas Airport to start their vacations and business trips in Madrid. If you don't want to take a flight, coming to Madrid by train is a good choice as well.

Trip.com offers discounts of up to 20% on 1494 boutique hotels in Madrid. As a popular tourist city, Madrid has many renowned chain hotels. Novotel is the top choice of many travelers in Madrid. Hotels under the Novotel brand are a good choice. A popular hotel in Madrid, Senator Barajas is also one of the highest rated. Many tourists also stay at Hotel Paseo Del Arte.

In the city center of Madrid, you'll have easy access to Plaza Mayor, Monumento a Alfonso XII, Puerta del Sol. You can choose attractions in Madrid that are perfect for a weekend getaway, such as Royal Palace of El Pardo, Terraza de Chamartin, Ciudad Deportiva de Real Madrid. The most popular attractions for tourists in Madrid are Royal Palace, Plaza de Oriente, Square of Spain. Commercial areas like Calle de Serrano, Gran Via, Mercado de San Miguel are ideal places to buy souvenirs.

Average Temperature

• January to March: 10.34°C during the day, 6.1°C at night

• April to June: 19.2°C during the day, 13.74°C at night

• July to September: 26.27°C during the day, 20.22°C at night

• October to December: 12.29°C during the day, 8.54°C at night

Average seasonal Rainfall

• Spring: 32.67 cm

• Summer: 41.33 cm

• Autumn: 17.67 cm

• Winter: 53.67 cm

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