The reason we have given a rating of Very Good is because the Mauritian staff have been amazing & do go beyond to make our stay a great experience - ‘hospitality, warm welcome, smile & humour’. As we walked in we were impressed with the welcome & induction by the member of staff on duty (02.11.23). The hotel itself had the ‘wow’ factor for us in terms of Spa & Wellness. Great environment, architecture & design. The second day my husband & I had one trea**ent each. Yolena did an amazing job. Best trea**ent I have ever had. My husband’s feedback on his trea**ent with Vanessa is all very positive, relaxed & professional. We enjoyed the music. Great singers - unfortunately there was a lot of noise from a big group of different ages, some teenagers. It did spoil the appreciation of such great singers. The service from the mauritian waiters/waitresses were fantastic - we were looked after so well. They made us feel special. Renu, Arvin (Manager), barman were all so dedicated to their job, and doing their very best. No disrespect to the newly-imported staff - they are trying but sadly the language is a great barrier, which is a detriment to the service all tourists received from Le Jadis. We loved the creole lunches prepared by Anna, and it was to expectation. The one disappoin**ent for us was the food in the main restaurant. It was very poor. So unexpected from a 5-star hotel. The first meal - beef sirloin was tough & lots of fat, and unedible (it was returmed & changed to a different meal on the menu). Second meal was Red Thai chicken curry, which did not look nor tasted like red thai chicken. The 3rd & 4th meal were, basically, buffet,!!! The very basic of presenting food was missing - hot food was served on cold plates. In fact, there is no facility for warming plates. Unbelievable of a 5-star hotel!! One other factor which needs to be mentioned - we chose Le Jadis because of the Spa & Wellness, and calming environment, quiet & peaceful. We were quite shocked that Le Jadis finds the need to take groups for parties, i.e. teenagers celebrating birthday, creating non-stop screaming, shouting in the swimming pool for the whole afternoon. This does contradict the very essence of Le Jadis’ philosophy on calm, quiet and peaceful. Please note that this review is based on our very recent Experience at Le Jadis but it is also against a benchmark of all other 4-star & 5-star hotels where we have been over the years