I rated the review low because of:
- Unstable WiFi, frequently disconnecting.
- Valet parking charged at 240MX per day, undisclosed at car drop-off.
- Room water, coffee, tea not complimentary; charges not disclosed on the bar station.
- Additional expenses for everything; limited WiFi during my 3-day stay.
- No inclusive breakfast for the $200/night rate in Mexico, considered expensive.
- Shower overflowed, flooding the bathroom floor.
- Booked a double bed but given a single; asked for 500MX/extra bed/day.
- 660MX resort fee charged at the hotel.
Decided not to return.