Leonardo Hotel Middlesbrough

Stayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.

It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.

Excellent - very clean & friendly staff, will be back

I enjoyed my stay.. Great reception

Really good value for money. Comfy beds. Really clean. Good location. Sraff so helpful and friendly. Needs light in the middle of the room.

The Leonardo hotel in Middlesborough is a very decent hotel. Easily accessible, satnav took me straight there, car park outside reception. reception area is spacious, clean and tidy. Personnel on the desk were cordial, not particularly welcoming but took care of business. There is a health club on site that guests are allowed to use FoC during the stay. This includes a gym and pool. The public areas are clean and well maintained. Some signs of wear only to be expected. Nothing negative at all. I was on the fourth floor. Room was spacious, clean, tidy, well appointed. A single window to the outside world didn’t exactly provide a stimulating view but then again what do you expect looking out of a Middlesbrough Hotel window. The hanging gardens of Babylon? Krakatoa erupting? (You know the script….: ). Decent amount of power sockets, USB connectors, kettle, tea, coffee etc. large bed, very comfortable. Shower room and WC no problem at all. Modern, clean and tidy. The negative was the hotel bar & restaraunt. As a lone business traveller, I didn’t want to head into town but the bar was soulless. Barman appeared bored & disinterested. 2 draft lager pumps on display, one of them was off leaving only one choice. Price for a pint was ＞£5. £5 for a pint where less than 100m away there is a bustling nightlife where a greater choice of drinks are less than half that price. If you can tolerate the Karaoke that is…. Very decent hotel. Avoid the bar.