Hotels near Newport Pagnell Library in Newport Pagnell

I was pleasantly surprised when I arrived. The decor inside is modern, stylish and tastefully decorated. My room was nice and well laid out. The colours really suited the space. It was very clean and tidy, as was everywhere else. The restaurant area was very clean with modern furnishings and a well organised place to eat & drink. The food was delicious, and the service was first class. I could have stayed there all week, but I was only there for one night. I regularly use budget hotels as part of my job and many other hotels in that price range could learn a thing or two about how to provide fantastic service at a reasonable price. Chloe, on the reception desk was lovely to chat to and very professional & polite. For me, it was a refreshing experience.

. Check in was ok but they didn’t inform me about the discount on parking if they validate your ticket on check out. Also check in and check out are not as stated on the website. UK.trip.com offered a brilliant discount but booking direct was over priced for this type of hotel Quite a spacious room but no fridge and no way to co Troy temperature. Very high beds and very, very soft pillows but beautiful linen and towels. Everything new and fresh. Really well situated for the theatre and nice walk very nearby.

I hate to say that before our stay, I thought Holiday Inn as being fairly average and nothing to rave about, and having not stayed at this particular hotel for 10+ years, and on that occasion it was with a work Xmas party, we booked last minute just for convenience whilst visiting family over Xmas. How wrong I was!! We got absolutely 5 star service in all respects. The receptionists could not have been more friendly and helpful, likewise the gentleman who served us breakfast both mornings of our stay. I wish I had got all of their names as they were just wonderful. The hotel is clean, light & airy, quiet (especially so at the moment whilst London Road is shut for the next few weeks - bonus!!), great parking and very well located for onward travel. We wouldn’t hesitate to stay again, probably a new fave for us in MK and we stay quite frequently. Thank you to all your wonderful staff!!

We stayed with two young children and my husband, who is disabled. We booked a two room suite which was a lovely size, little night lights in the twin room (nice touch) lovely bath (with grab rails for my husband. Twin sink, nice toiletries and clean rooms with comfy beds. I'm a Hilton Honours member and am very impressed in general with the Double Tree offering from the company. Breakfast was fresh, great variety, friendly staff, was personality. Very aware of my husband's needs too. Highly commendable. Just a couple things. * We got all the way to the room and the digital key failed. I called reception who asked me to come and get a key, when I said I had a disabled partner and children I couldn't leave, was met with 'you have to come back to reception' lesson learnt. Don't bother with the digital key. Ever. * The hotel needs to invest in smaller high chairs for babies. It was huge, took up space and was a bit dirty. There are lots of local eateries nearby and shops too for your convenience. We would come back here again!

Nice hotel convenient when I needed to be in Newport Pagnell. Good standard of stay and comfy beds - good food.

Stayed here on business for a week last week. Overall, rooms are well sized and clean with only a few signs of maintenance needed. On my first night I tried the in house restaurant. It was cold, deserted and smelt distinctly of frying in old oil (an aroma more suited to a fast food outlet). Just as I sat down, one of the few other customers collared a waitress to remind her he'd ordered 50 minutes ago. I made my excuses and left. Next evening, I returned to the hotel to find my room unserviced. On challenging this with Reception, they apologised and explained that I should have been asked on check in if I wished to have my room serviced (note to any management policy setters reading this: why would I not?? Surely that's SOP for an hotel). So I asked to be added to the service list. Returned to the room after my next business day to find the room one again unserviced. I visited reception (again) to be added to the list (again) but this time insisted that the room was serviced that night while I was out for dinner. Am back in the same hotel again this week. On check in yesterday, this time I asked for the room to be serviced daily. This week's room is again very reasonably sized and comfortable, no complaints there. BUT this evening I one again returned to an unserviced room. On challenging reception (second time in two weeks) I'm told that my name had not, after all, been added to the ”to do” list. Unlike last week, however, it would appear that Housekeeping has all gone home and nothing can be done. In fairness, a fresh set of towels was offered, but a set is already in the room. Let's be fair: this is not the Dorchester or the Ritz and so my expectations are set at a level befitting a reasonably modern, mid market chain hotel. So all I was looking for was cleanliness (tick), comfortable bed and room (tick) and normal room cleaning and servicing as a default setting (no ticks at all based on two weeks' experience). This surely deserves a rethink, Jurys. I remain distinctly unimpressed. You may also want to look at the lifts, at least one of which displays an alarming range of lateral movement at speed.

The receptionist was veey Ffiendly and helpfu atl check in. The Room was nice and clean and the bed was really comfortable. Would definitely stay again

Had arrived from the Hilton in Harrogate which was brilliant. Had high hopes for the brand when I arrived at this hotel. Walked in to reception and all I can say is appearances can be deceiving. Once you look past the chandeliers and flowers it’s evident this isn’t up to the usual Hilton standard. The first receptionist I spoke to was either shy or new. Very basic service, more time spent looking at the screen. Had to ask the usual questions, breakfast times/location:car parking payment etc.. Got told it was on my key card. That’s great but I’m asking you in person and having stayed at many hotels this is usually standard. The rooms are very basic and the hotel does need modernising. The receptionist kindly moved me (thank you Eva) as I could hear everything in the original room I was allocated, and the adjoining door between my room and the one next door didn’t seem to secure.. I found the family room I was given slightly more modern but the beds creaked awfully. Luckily I always take ear plugs. Bathrooms had those horrible shower heads that emit shed loads of spray, not ideal if you are trying not to get your hair wet and just have a wash. They do provide shower caps though. There is also a reminder to be vigilant with the shower curtain as the spray shower heads soak everything! Food in the restaurant was mediocre but prompt. Hilton prices without quality. Had the risotto which was essentially pea and cream, no taste of mint. It was a huge portion though and served quickly. Girls on service were very friendly but had to be reminded as to service. I was also given pudding without a spoon, had to go exploring as there were no staff to help find one. Pudding was bizarre, a lemon sponge thing on a bed of granola. Tasted like a dandelion. Had intended to use the gym, but to be honest I didn’t want to stay here longer than I needed to. In sum, not awful but not great. Standard no higher than a Holiday Inn, albeit they are more modern and don’t charge their guests for parking.

Stayed here last minute as an anniversary getaway (all we wanted was a night away from the kids and to eat dinner in peace). We were greeted by a lovely receptionist called Arun who was very friendly and helpful. The pool is warm and clean and the sauna was a nice addition. We had a meal in the restaurant and the food was good and served quickly by friendly staff. The room is basic but comfortable, clean and spacious. I feel like this is a very good value for money hotel and would definitely come back again, especially as the staff are so friendly.

The bedroom was clean and comfortable, which is probably the best I can say about this hotel. The bathroom however was disgusting with grouting missing and mouldy, cracked tiles and the top missing from the hot water tap. When I complained to reception the receptionist was not surprised but said the bathroom was clean and okay. She said they were waiting for Green King to approve repairs and the room was okay. I was made to feel that I was complaining over nothing, but she did throw a half hearted 'sorry' as we walked away. I do not think it is okay to rent a room in such as bad state of repair. We were not offered a solution or the chance to change to a better room, bad customer service. We were on the ground floor and were kept awake by drunken shouting until 2.00a.m. Although this is not the fault of the hotel, it is adjacent to a rowdy pub and customers should be aware of this. Would not stay here again.