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"The hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious. The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River. However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it. Despite this, the overall experience was great, and I would still recommend the hotel."

"The hotel is very comfortable, the waiter's attitude is very good, the room is very good, but the Japanese restaurant experience is too bad, the waiter is seriously unfriendly to Chinese people, we 6 people spent 8,000 RMB dinner 🍾️ the product is not sorry for the charge, the service attitude is not friendly, Chinese people are friends all over the world, can you be more friendly"

"Very conveniently located opposite JR Nikko and 3 min walk away from Tobu Nikko stations and the buses for the area. Good-sized traditional room with dated bathroom. We got a rather dingy view of the carpark and buildings at the back (maybe our request of a bright, high floor room with nature view did not get through) and the staff were not able to accommodate our request to change, citing full capacity. A limited western oriented breakfast was included but could have more Japanese, fish and vegetarian options, as well as less stern reminders to make guests feel less intimidated and more welcomed. Our fav feature was the onsen and lounge with free drinks machine. We would stay here again, given a more accommodating atmosphere."

"Short walk from station. Very helpful staff. English spoken. Will store luggage before check-in and after check-out. Room was clean and comfortable. A noise of machinery (perhaps the lift or the heating system??) could be irritating for light sleepers. Free breakfast (bread, egg, salad, juice, coffee) was good. Supermarket close by (microwave on hotel) or a selection of restaurants. We visited in early April and there was still snow on the ground at the lake and waterfalls -- dress accordingly!"

"當時被這壯麗的河景温泉吸引決定一定要住一次，在紅葉最好的季節景色絕對一流。房間很大也很新只是陽台比較撿漏，晚餐是坐在榻榻米上吃的不是太習慣，餐食味道整體一般，那須牛肉很好吃就是少了點。缺點是温泉的温度有點高，旅館的細節可以更好一點。"

"＊ Please confirm with the hotel in advance through customer service whether dinner is provided. If you don't have to buy it yourself, it is very important! The hotel is located in the scenic area (next to Zhongchan Temple Lake), there are no shops nearby, and it takes about 1 hour to take a bus from Tobu Nikko Station to Marushan (バス). This stay was about 5:30 pm, after confirming to the counter, no dinner was provided, no food was bought on the way, so I had to buy the vending machine provided in the hotel, Nissin curry cup noodles (400 ), Asahi / beer 330ml (300 ), very expensive. Make sure to buy meals and drinks at the station or convenience store, otherwise you can only buy expensive vending machines. ＊ When checking in, there will be an additional winter fuel fee (500/person), bath fee (150/person), and breakfast (2200/person). The room is Japanese-style tatami, the space is very spacious and comfortable, but the tatami floor is not cleaned with a vacuum cleaner, and the whole body will be wood chips when lying down, not very good. The bath has only two indoor pools, hot and warm, but the body is not hot to 40 degrees, the pool is not very big, about 3-4 people can soak at the same time, but it is great to have a bath in the deep mountains. The traffic is not very convenient, only by bus, about 2 kilometers from the nearest city, about 25 minutes walk. Breakfast is a Western-style platter, bread, corn soup, quite exquisite, but the portion is not much. Suitable for many people and hope that the space is large, you can eat your own food, drink and chat."

"鬼怒川温泉駅から徒歩5分ほどの距離にあり、すぐ見つけることができました。 近くにローソンがあります(周囲にコンビニはここだけです)。アメニティは歯ブラシ、綿棒、リンスインシャンプー、ボディソープ、ドライヤーがあり、部屋は綺麗でした。 壁が薄いので、周囲の音が結構聞こえます。また、階段で上に上がるので大きい荷物の方は注意が必要です。 1階のレストランは昼と夜に開いていて、ボリュームがあり美味しかったです。宿の方はとても親切でした！"

"Since it is a large hotel chain, the facilities are substantial. The large communal bath on the top floor had a nice view. However, the temperature of the open-air bath is quite hot, so is the number of customers small? Estimated 46 〜 48 ℃? The room was very smelly because I was guided to the smoking room! Other rooms (all rooms)? It was not good to sprinkle the installed deodorant quite a bit 👎 The toilet wallpaper smelled very dirty, so it was no."