The hotel name is one thing in *******, another name on the sign when you get there and another name on the inside at the desk, it is very confusing when you get there because the name didn't match and there are 2 hotels next to each other. I went to the 1st one and they told me it was next door. We get there, got the room cards, 8th floor room, the cards didn't work to get in, they gave us another room 2nd floor and we got in, the elevators had a mind of there own, they would work when they wanted, had to take the stairs several times (good thing it wasn't the 8th floor) Walking up and down stairs was not easy for my husband or myself with us having bad knees, The clanking of the elevator door at the end right side we could here all night long when it did work very loud banging noise when it opened. One elevator the door would only partially open you would have to pry it open to get out. The beds are extremely hard very uncomfortable even my grand kids were uncomfortable. The trash barrels outside were over full garbage on the ground. Extremely busy street to get out on also. The staff was friendly and the room was clean though. Bagged breakfast was ok but nothing the grand kids would eat in there.