We booked an oversize king room. We asked for the West Tower on the sixth floor. When we checked in we did get a room on the 6th floor but in the East Tower. Now we don't like the East Tower as the views aren't as nice as the West Tower. Also, we did request a specific room in the West Tower. But the room was nice. We did enjoy it. There was a continental breakfast that was served and we went down to the restaurant for this. We got to the restaurant at about 9:00 am and the room was crowded. We did find a place to sit and I went to go and get my husband and me a glass of orange juice and there wasn't any. Most of the food was gone. There was cereal available, I don't know about milk. They only offered omelets with peppers in it and some sausage links. There wasn't much of this available. I ate a couple of sausage links. I don't do omelets or peppers. I was going to get a bagel and fruit, they were out of that also. My husband said that his omelet was cold as were my sausage links, his were too. There were still people coming in at 9:30 am for breakfast and the staff was cleaning up and putting the appliances and food away. We didn't go back for breakfast for the rest of our stay. I will say that the views at this hotel overlooking the river are amazing and that is what we were there for. This hotel is old and is in need of a lot of updating. We have been coming to this hotel for about 12 + years and nothing has changed. The rooms are looking tired, and old. They are not updated to accept a lot of the electronics that we all have today to charge. I do take a USB outlet that I plug into the wall so that we can plug our phones, hearing aids, computers, and other electronics into it to charge them. I would also suggest a new a/c system for the rooms as they weren't as cold as we would have liked.
103 Reviews