Guest Reviews of Novina Hotel Woehrdersee Nuernberg City
9.1/10
Great
105 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(105)
Positive reviews(20)
Reviews with photos/video(1)
Delicious breakfast(6)
Great service(6)
Negative reviews(1)
Guest User
Comfort Double Room
Stayed in Jun 2025
Business traveller
4 review
10/10
Outstanding
Posted on Aug 15, 2025
Nice hotel
Response from Property: Thank you very much for your kind feedback and the positive words about our hotel. We are delighted to hear that you enjoyed your stay at NOVINA HOTEL Wöhrdersee Nürnberg-City.Our entire team is always committed to continuously improving the comfort and well-being of our guests, to make every visit an even better experience.We would be very happy to welcome you back on your next trip to Nuremberg.Kind regards,Andreas MüllerGeneral Manager
Flavia Carpiniello
Comfort Twin Room
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 15, 2025
Good stay
Response from Property: Thank you very much for your positive feedback on your stay at NOVINA HOTEL Wöhrdersee Nürnberg-City. I am delighted to hear that you had a pleasant experience with us.We are always committed to further improving the well-being of our guests and to creating an atmosphere where they can feel completely comfortable. Your feedback is of great value to us in this endeavor.It would be our pleasure to welcome you back on your next trip to Nuremberg.With kind regards,Andreas MüllerGeneral Manager
Guest User
Stayed in Oct 2023
Family
1 review
10/10
Outstanding
Posted on Nov 20, 2023
tolles Hotel, super Service, zentrale Location
Response from Property: Herzlichen Dank für Ihre freundlichen Worte und Ihre wunderbare Bewertung unseres Hotels! Als Direktor des NOVINA HOTEL Wöhrdersee Nürnberg-City freut es mich außerordentlich zu hören, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren.Es ist unser stetiges Bestreben, unseren Gästen einen erstklassigen Service in Verbindung mit einer zentralen Lage zu bieten, und es erfüllt mich mit Freude zu erfahren, dass wir diesem Anspruch gerecht werden konnten.Ihr Lob für unser Team und den Service ist ein wahrer Ansporn für uns, jeden Tag unser Bestes zu geben. Wir werden sicherstellen, dass Ihre Anerkennung an alle Mitarbeiter weitergegeben wird, die zu Ihrem gelungenen Aufenthalt beigetragen haben.Feedback wie Ihres ist äußerst wertvoll für uns, da es uns dabei hilft, unser Angebot kontinuierlich zu verbessern und den Erwartungen unserer Gäste noch besser gerecht zu werden. Wir werden Ihre Anregungen sorgfältig prüfen, um sicherzustellen, dass zukünftige Aufenthalte bei uns noch angenehmer werden.Es wäre uns eine große Freude, Sie bald wieder bei uns begrüßen zu dürfen. Bitte zögern Sie nicht, uns bei der Planung Ihres nächsten Aufenthalts zu kontaktieren. Wir freuen uns darauf, Sie erneut als unseren geschätzten Gast willkommen zu heißen.Mit herzlichen Grüßen,Andreas MüllerDirektor
286455****
Comfort Twin Room
Stayed in May 2024
Business traveller
31 review
10/10
Outstanding
Posted on Jul 4, 2024
This hotel is very good, especially the breakfast! Room service is also good, with free bottled water every day. The location is 2 stops away from the train station, very convenient! I will choose this hotel next time!
Original textTranslated by Google
Response from Property: Thank you very much for your detailed review of our hotel. We are very happy to hear that you enjoyed your stay at the Hotel Nuremberg City Wohlder Senovina. Your compliment means a lot to us and motivates our entire team to continue to maintain a high level of service. We are particularly pleased that you enjoyed our breakfast. Our goal is to give our guests a great start to their day by offering a diverse and high-quality food selection. We are very pleased to hear that you were very satisfied with our breakfast. We are also very pleased with your positive feedback on our room service. Our staff strives to provide guests with as comfortable a stay as possible with great enthusiasm and meticulous service every day. Complimentary bottled water provided daily is just a small part of our efforts to provide you with optimal comfort. Our hotel's location is great, just two stops from the train station, which is a big plus. We are glad that you enjoyed this convenience and that it contributed to your pleasant and convenient stay. Our central location allows our guests to explore Nuremberg and its many attractions easily and conveniently. We are very happy to know that you are planning to stay with us again next time you are in Nuremberg. We assure you that we will do everything we can to make every future stay as enjoyable and memorable as yours. Thanks again for your valuable feedback. Your satisfaction is our top priority and we continually strive to improve our services and facilities. If you have any special requests or suggestions for your next stay, please do not hesitate to let us know. We always welcome your feedback and look forward to providing you with the best possible service. We hope to welcome you again soon at the Hotel Nuremberg City Wohlder Senovina. With that, we wish you all the best and look forward to your next visit. Sincere regards, Andreas MüllerGeneral Manager
M281861****
Comfort Double Room
Stayed in May 2024
Business traveller
12 review
10/10
Outstanding
Posted on Aug 6, 2024
Friendly and helpful staff, clean and functional rooms, excellent breakfast
Original textTranslated by Google
Response from Property: Thank you very much for taking the time to share with us your stay at the NOVINA Hotel Waldsee in Nuremberg. We are very pleased to hear that you were satisfied with the friendliness and helpfulness of our staff, the cleanliness and functionality of the rooms, and the excellent breakfast. Your positive review is a great motivation for our entire team. We are always committed to improving the well-being of our guests and providing them with a pleasant stay. Your feedback shows us that we are moving in the right direction and inspires us to continue to strive to be the best we can be. We very much look forward to welcoming you back to our hotel on your next visit to Nuremberg. Wish you all the best! Sincerely, Andreas MüllerGeneral Manager
Duncanhappy
Comfort Twin Room
Stayed in Jun 2024
Business traveller
4 review
5.7/10
Posted on Jul 17, 2024
Very average, especially the service attitude at the front desk.
Original textTranslated by Google
Response from Property: Thank you for taking the time to give us your feedback. Your feedback is very important to us as we always strive to continuously improve guest satisfaction. Sorry to hear that you are not satisfied with the front desk service. We value a friendly and professional service and I will pass your feedback on to the internal team to ensure we improve in this area. We very much hope that you will give us another chance and choose us again for your next stay in Nuremberg. Our goal is to provide you with an all-around comfortable and enjoyable stay. Sincerely, Andreas MüllerGeneral Manager
_WeChat60656****
Comfort Twin Room
Stayed in Aug 2024
Business traveller
10 review
10/10
Outstanding
Posted on Sep 26, 2024
Safe, comfortable, delicious breakfast
Original textTranslated by Google
Response from Property: Thank you very much for your feedback and for taking the time to share your experience with us. We are very pleased to hear that you felt safe and comfortable at our hotel and especially enjoyed our breakfast. We are always striving to provide our guests with a comfortable and enjoyable stay, and your positive review is a great encouragement to our entire team. Your satisfaction is our top priority and we will continue to work hard to continuously improve the quality of our services. We very much look forward to welcoming you again soon at the Novena Hotel Nuremberg am See. I wish you all the best and a happy life! Sincere regards, Andreas MüllerGeneral Manager
ww521
Stayed in Sep 2023
Business traveller
87 review
10/10
Outstanding
Posted on Jan 15, 2024
Very good. The experience is great. It is worth recommending. I will stay here again next time.
Original textTranslated by Google
Response from Property: Thank you very much for taking the time to share your pleasant experience at the Wendelsee Neuenburg City Hotel Novena. We are very pleased to hear that your stay met your expectations and that you would recommend our services. We are always striving to improve our guests' experience and strive to create a pleasant and comfortable environment. Your feedback is extremely valuable to us. We will be honored to welcome you again. Please contact us on your next booking so we can provide you with an excellent stay again. Kind regards, Andreas MüllerGeneral Manager
320294****
Comfort Twin Room
Stayed in Apr 2024
Business traveller
2 review
10/10
Outstanding
Posted on May 19, 2024
Very good, I will stay again next time
Original textTranslated by Google
Response from Property: Thank you very much for your kind review and for taking the time to share your experience at the Novena Hotel Waldsee Nuremberg. I'm very happy to hear that you were satisfied with your stay. We always strive to provide our guests with an enjoyable and memorable stay, and it's encouraging to hear that our efforts are bearing fruit. Your words of praise are both encouragement and affirmation to us. Our biggest goal is to continuously improve the well-being of our guests, so we take your feedback very seriously. If you have specific suggestions and would like us to further optimize our services, please feel free to contact us. We appreciate your constructive feedback, which allows us to continually improve. We will be very happy to welcome you again. We guarantee that on your next visit we will do our best to make your stay as enjoyable as possible. Please don't hesitate to contact us when planning your next trip to Nuremberg - we can't wait to welcome you again. Kind regards, Andreas MüllerGeneral Manager
Clemske
Stayed in Jun 2023
Solo traveller
4 review
9.5/10
Amazing
Posted on Aug 3, 2023
A good hotel in itself.
Breakfast is really great.
Room is clean.
I just thought it was a shame when I checked in that, despite having booked a double bed, I was given a room with two single beds on the grounds that I could push the two beds together to make one. Because that's the same as a double bed. :(
It's like ordering baked potatoes in a restaurant and instead being served fried chips on the grounds that they're made from potatoes.
So I lost points for the service.
Original textTranslated by Google
Response from Property: Thank you very much for your valuable feedback after your stay at the NOVINA HOTEL Wöhrdersee Nürnberg-City. I am pleased to hear that you were able to rate our breakfast and the cleanliness of the rooms positively.Regarding your check-in experience, we deeply regret that your expectations were not fully met. Please excuse the inconvenience. We attach great importance to making our guests feel comfortable right from the start and it is unfortunate to hear that you did not receive the room you expected.We always strive to improve the well-being of our guests and your feedback is extremely important to us in order to continuously optimize our service. Your comments regarding the room allocation will be discussed internally to ensure that such situations are avoided in the future.We are sincerely sorry that you were not satisfied with your room choice. Please be assured that we take your concerns seriously and will do our best to ensure that such an incident does not happen again.It would be a great pleasure for us to welcome you back and show you that we take your feedback seriously and always strive to offer our guests the best possible service.With kind regards,Andreas MüllerDirector
M15013****
Stayed in Oct 2023
Business traveller
33 review
10/10
Outstanding
Posted on Dec 13, 2023
It's very nice, and it also comes with a drinking companion.
Original textTranslated by Google
Response from Property: Thank you so much for your review and kind words! We are glad to hear that your stay at the Novena Hotel Wöhrdersee Nürnberg-City met your expectations. We always strive to provide our guests with an enjoyable and memorable experience. It's great to hear that you were satisfied with our service and that you were able to enjoy the complimentary small wine. We are always working hard to continuously improve the quality of our service and your feedback is extremely valuable to us. Please do not hesitate to choose us during your next visit. We will be delighted to welcome you again and provide you with an unforgettable stay. Kind regards, Andreas MüllerGeneral Manager
Guest User
Stayed in Aug 2023
Family
1 review
10/10
Outstanding
Posted on Oct 6, 2023
Staff friendly and helpful, rooms clean and functional, breakfast TOP
Original textTranslated by Google
Response from Property: Thank you very much for your valuable feedback on your stay here at the NOVINA HOTEL Wöhrdersee Nürnberg-City. I am very pleased to hear that you were satisfied with our friendly and helpful staff, the clean and functional rooms and our first-class breakfast.We always strive to ensure the well-being of our guests and your praise confirms that we are on the right track. Your satisfaction is our highest goal and it motivates us to do our best every day.It would be a great pleasure for us to welcome you again. Please do not hesitate to contact us on your next trip to Nuremberg. We would be very pleased to welcome you again and offer you another pleasant stay.With kind regards,Andreas MüllerDirector
Anahit Gneist
Stayed in Aug 2023
Family
5 review
10/10
Outstanding
Posted on Nov 19, 2023
Everything was perfect, clean, very modern and chic
Original textTranslated by Google
Response from Property: Thank you very much for your kind words and the positive review of our NOVINA HOTEL Wöhrdersee Nürnberg-City. As director, it is a great pleasure for me to hear that your stay with us was perfect and that you found our hotel to be clean, very modern and chic.It is our primary goal to give our guests an unforgettable stay and your feedback confirms that we are on the right track. We always strive to continuously improve the well-being of our guests and are therefore particularly pleased about your words of praise.It would be a pleasure for us to welcome you back soon. Please do not hesitate to contact us when you next book. We would be very pleased to welcome you again and to give you another pleasant stay.With kind regards,Andreas MüllerDirector
Response from Property: 非常感謝您對我們 NOVINA HOTEL Wöhrdersee Nürnberg-City 的好評。得知您對我們的服務以及酒店臨近火車站和大型公園的便利位置感到滿意,我們感到十分高興。您的反饋對我們來説非常寶貴,因為我們始終致力於不斷提升服務質量,讓每一位客人的入住體驗更加愉快。我們真誠期待在您下次到訪紐倫堡時,再次在本酒店恭候您的光臨。此致敬禮Andreas MüllerGeneral Manager
DanielG78
Comfort Double Room
Stayed in Apr 2025
Solo traveller
15 review
10/10
Outstanding
Posted on May 9, 2025
Modern und geräumiges Zimmer, gratis Kaffee in der Lobby, sehr gutes Frühstücksbuffet.
Translate
Response from Property: Herzlichen Dank für Ihre freundliche Rückmeldung zu Ihrem Aufenthalt im NOVINA HOTEL Wöhrdersee Nürnberg-City.Es freut mich sehr zu hören, dass Sie sich in Ihrem modern und großzügig gestalteten Zimmer wohlgefühlt haben und unser Frühstücksbuffet sowie das kostenfreie Kaffeeangebot in der Lobby zu schätzen wussten. Ihre positiven Worte sind eine wunderbare Bestätigung für unser tägliches Bestreben, unseren Gästen einen rundum angenehmen Aufenthalt zu ermöglichen.Ihr Feedback motiviert mein Team und mich, weiterhin mit großer Aufmerksamkeit und Leidenschaft daran zu arbeiten, das Wohlbefinden unserer Gäste stetig zu verbessern.Wir würden uns sehr freuen, Sie bei Ihrer nächsten Reise nach Nürnberg wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüßenAndreas MüllerDirektor