Wingate by Wyndham West Monroe

My husband and I had a good stay. The room was clean the beds where okay.. It was just for one night.

Great job at getting the room cleaned and ready

The first thing you’ll notice here is that everything in this hotel lobby looks dingy. Nothing really looks clean, wallpaper is peeling off the walls, ect. This place doesn’t look like it’s been maintained. Upon arriving, our key card to our room didn’t work. After returning back down to the lobby several times, we finally got in only to be told that the doors lock needed maintenance and we needed to move to a room next door. Both rooms were a little rough. Both bathrooms were absolutely disgusting. Moldy, dirty, water damaged. Both bathroom doors didn’t close properly. We didn’t feel comfortable using the bathtub/shower due to how filthy that bathroom was. The TVs also did not work which which was a bummer. The image was so blurry and distorted that it wasn’t even watchable. The windows and curtains also had mold on them. Again, they really don’t maintain this place well, or at least that’s the impression I had. The biggest issue we had with this place was a safety one. They DO NOT lock any of the doors at night. Usually, most hotels lock all doors at ten and the only way you can get into the building is with a key card. They leave them all unlocked all night so any random person who isn’t a guest there can come and go as they please. Needless to say, we didn’t feel safe there and it wasn’t a pleasant experience. I highly recommended finding a different hotel or getting an AirBNB. I regret my stay and I’ll never go back.

The guy working front was very nice and helpful. Room was clean, bed was comfy. We got to breakfast about 10 till 9 and it closed at 930 but not much was left. Only toaster items and cereal but had to adk for plates and forks beacause there was none out. They had waffles but no syrup. So only complaint was whoever takes care of breakfast might want to watch it a little better and restock often. A lot of people after us was very upset they had to go down road for breakfast.

We had to switch rooms because the first one has mold in the coffee pot and the toilet was not working right and the room they put us in had bad repairs and dust everywhere

Tub and sink old, bathroom needs updating. New style locks on room door and outside door were nice. Employees were helpful and polite.

Overall a good experience. Great location, rooms was spacious. Suggest installing handicap toilets especially for seniors.

Overall property is "tired". No upgrades and minimal repairs for years (unpainted/scratched doors and walls), shower curtain rod pulled out of wall and not repaired.

We stayed in a room on the first floor Room 105 and had a beautiful king size bed and lovely room. The wonderful lady at the desk helped me get my Wyndham member number so I could use the Wyndham app. I was very appreciative ❤️