Nanuku Resort Fiji

Going to Fiji was on my bucket list of places I wanted to visit. I am so glad we chose Nanuku Resort. The resort provided a once in a lifetime experience for my husband and I as we celebrated our 30th Anniversary. Upon arrival, everyone is greeted with a traditional Fijian Warrior and coconut greeting, which is a picture perfect opportunity. We purchased the all-inclusive meal package, which included breakfast, lunch and dinner daily. The food was fresh, delicious, and the chef customized a special dinner for our anniversary, Three meals were a bit more than we needed, but it was a nice option to have. Again, their customer service shined even when we didn't show up for a meal. The staff would call to ask if we were planning to join, or if we wanted our meal delivered to our room. That was something we weren't expecting and really made us feel special. Besides the location of the property and the gorgeous views of the ocean and the surrounding islands, I would have to say that customer service was outstanding. From the management to the landscapers, each person did whatever they could to make sure you have an exceptional stay. Each member of the staff remembered your name, likes, food choices, and were always available to provide options inside and outside the resort while you were there. (For example, on the second day, our water pressure was very low in the morning. The Assistant Manager, came and introduced himself and asked if everything was okay. I told him about the water pressure, he apologized, and by the time we made it back to the room, the water pressure was at full blast, as well as they brought a complimentary bottle of wine.) Every member of staff treated each person and family as though they were special. Being there for our anniversary, we saw how the staff provided the same experience for families as they did for us as a couple. We appreciated our alone time, but also enjoyed seeing families enjoying a similar experience. We booked through Costco Travel, so there were some additional options as part of our package, including airfare, transportation to and from the resort, resort credits that could be used for spa trea**ents or other excursions, as well as entrance to the Fiji Airways Premium lounge for the return trip. We would recommend Nanuku Resort for anyone seeking a once in a lifetime experience.

The service was incredible and very personalized. They arranged our travel to and from the resort, and then when my daughter was sick and not up to flying, they extended our stay and rearranged our departure travel. The staff came with a personal "get well" note and some treats for her, and checked to see if we needed a doctor. I would definitely return.

My wife and I just finished our honeymoon here and it was amazing. The resort was beautiful. I don't think we've ever stayed anywhere this nice. The staff was so welcoming. They seemed genuinely happy to have us there and we were genuinely sad to leave. Hopefully we can return some day. Our trip started and ended with a seamless transfer between the airport and hotel. The drive was long (2.5 hours) but it was easy. I suspect the long drive and the fact that it was the shoulder season contributed to the resort not being too crowded which we loved. We really felt like we got personal attention. We were given a really cool greeting and our room (which was ready way earlier than we thought) had some nice personal touches in recognition of our honeymoon. The hotel grounds were beautiful and we were shown around and even brought on a nearby hike by one of the staff where we had an amazing view. They also have bikes that you can use to get from your room to the pool or reception or anywhere on the grounds which was nice. We used the bikes to drive to the far end of the resort where we left them with a security guard while we walked into town. There wasn't much of a town nearby but there was a pretty decent restaurant called The Establishment which we went to for lunch once. It had really reasonable prices so we checked it out. The food at the hotel itself was great but we were trying to vacation on a budget so we only ate breakfast and dinner at the hotel. Breakfast was included and was so great. We tried pretty much everything on the hot menu in the week we were there but loved the crab omelette the most. We also loaded up on the baked goods in the buffet so we wouldn't be as hungry for lunch. On our first day the hotel had someone drive us to the grocery door nearby to do some grocery shopping where we got some sandwich stuff and snacks for lunch. The price for the transportation was pretty reasonable for the 10 minute drive we thought. We booked a massage through the hotel which was really a nice experience but other than that we ended up booking an excursion through Viator rather than through the hotel directly to save some money which I think worked out for us. The hotel had its own activities which were nice although we didn't really seek them out and kind of did our own thing. Management drinks you should definitely do though. They will give you free wine or beer, some light appetizers, and you can try Kava while you're chatting with the staff!

If you are after an all encompassing Fiji experience without the cost of comfort, this is the place for you. A variety of daily activities, fantastic dining options, interesting cultural experiences and relaxing massage and spa options all in the comfort of luxurious accomodation. Highly recommend. The special thing about Nanuka is the staff, they created a personal touch to our trip that we will never forget!

Thoroughly enjoyed our stay. Amazing location, exceptional staff and service. Good vegetarian options on the menu.

First and foremost, shout out to our two amazing and loving nannies (Omi and Loddy) who watched our two children and took them on adventures every day. We were able to spend time making memories with the kids but also got plenty of time to relax and do activities without the kids like the spa and jet ski tour. We also really enjoyed being taken out on the Hobie cat (twice!) and doing the river kayaking. We ate every meal at the restaurant for 7 days. The breakfast spread was awesome, especially the freshly baked pastries. Lunch and dinner menus were varied and creative. I tended towards the curries and the seafood dishes which were all great. Overall, the resort grounds are beautifully kept with flowers everywhere. We had a ground level room right on the beach with a private infinity plunge pool which was an awesome setup. All the staff were super friendly and welcoming.

Fantastic resort for us as a couple, and also accomodating for families. Nanuku is the perfect quiet luxury getaway. Will be back again, vinaka

We loved this place and would recommend it to others. Staff was very nice and breakfasts were worth it!! Had a great time!

The food was appalling. We arrived to a two bedroom beachfront residence that was in disrepair. The jacuzzi didn’t work and smelled terrible because it hadn’t been used for a long time and was grossly unhealthy . The door keys worked intermittently. The sliding doors were jammed and hard to open. The kettle in the bedroom annex didn’t work. The safe in the bedroom annex worked once then failed. The wifi in the bedroom annex didn’t work. When I first booked I asked for separate beds for my two granddaughters but on arrival there was only one bed. When we decided to leave for another hotel we asked to speak to the general manager who took 2 hours to arrive. He was very apologetic and assured us all our money would be refunded. As to the transfer from Nadi to the resort we were advised by the driver that it would take about 90 minutes and it took two and a half hours.