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Posted on Aug 18, 2026|Deluxe Queen Room
Guest UserThis hotel truly deserves a long review from me! It's a definite five-star stay, and I give those stars wholeheartedly. The check-in experience was flawless; from the moment I stepped into the lobby, I felt pampered. But what touched me the most was the service from our butler, Hailey – no exaggeration, she's the most thoughtful and meticulous butler I've encountered in all my hotel stays.
Upon checking in, Hailey brought us a welcome fruit tea and proactively arranged for us to have a quieter room type. The room was already prepared with welcome fruits, and even Hainan's special young coconut, which was incredibly considerate. We casually mentioned that the pillows were a bit high, and by the time we returned to the room a second time, buckwheat pillows and memory foam pillows were already there for us to choose from. It truly made us feel at ease, like family.
Throughout our stay, Hailey consistently remembered our preferences – I love Americano, and she would have it prepared for me every morning while I had breakfast; my husband enjoys taking baths in the evening, and she would always provide extra mineral water and bath salts daily. These details might seem insignificant, but it's precisely these small acts of 'remembering you' that transformed an ordinary trip into something extraordinarily warm.
Today, as we checked out, Hailey specifically double-checked our bill in advance and prepared drinking water for our journey. When we drove away, she escorted us all the way to the parking lot, opened the car door for me, placed our luggage, and stood outside the car, smiling and waving goodbye as we drove out of the gate. That sincerity wasn't just procedural politeness; it was genuine, heartfelt warmth.
In summary, excellent facilities, a great location, and outstanding service. I will definitely choose this hotel again when I return. Highly recommend it to anyone who appreciates attention to service details!
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Price per night from:€71
Posted on May 13, 2026|Classic Queen Room
Ad3lin3I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel.
The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+.
Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15.
There are also buses available, although I did not personally try this option during my trip.
The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers.
The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch.
The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr).
I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient.
In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic.
However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice.
One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest.
The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room .
Overall, I had a pleasant stay at this hotel.
*Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.
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Price per night from:€51
Posted on Oct 25, 2026|Luxury Room,1 King Bed,City View
LyonanThe outdoor ambiance of the hotel's infinity pool is simply amazing. The water temperature is comfortable, and there are plenty of sun loungers by the side. The indoor pool is temperature-controlled, offering a quiet and peaceful environment without any noise. After getting tired from exploring Haikou, the locker room even features a steam room to sweat it out and relieve fatigue. The young man at the front desk also recommended a lot of hidden gems that turned out to be much better than the ones recommended online.
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Price per night from:€74
Posted on Apr 6, 2026
Guest User
This hotel was a pleasant surprise! There was a slight medicinal smell in the room, which was a bit odd, but everything else was quite good. I loved the Nanyang-style design; the materials and aesthetic were very well thought out. It's definitely worth checking out. Overall, it was a very comfortable stay. The restaurant food was decent, though breakfast was just okay. The standout was really the charming decor, which added to the delightful surprise.
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Price per night from:€31
Posted on May 18, 2026
Guest UserExcellent! It's clean, tidy, and super convenient for getting around, being right in the city center. Everything is easily accessible. I'm very satisfied, and the service attitude was great too. It's a fantastic place to stay if you're stopping over in Sanya.
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Price per night from:€17
Posted on Sep 15, 2026|Superior Deluxe Room
Guest UserThis is an established hotel with a great view, directly facing the golf course greens. The service is excellent, and the water park is well-managed; you can freely enjoy activities like paddleboarding. Many hot spring pools are also open, and the gardens are beautifully maintained. Dinner at the hotel's Chinese restaurant, Yaoyue Ting, was quite good. We also tried the mooncakes provided by the hotel today, and they were delicious.
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Price per night from:€68
Posted on Mar 21, 2026
Guest User
Ascott Haikou is very close to the airport, making our morning departure a breeze. The surrounding area is still under development and the entire complex is quite new, so the environment will likely improve even more over time. The hotel's decor is elegant and unique, a distinctive design from the Crest Collection that is truly eye-catching and boasts a unique Chinese aesthetic. The hotel staff thoughtfully called us to let us know our room was ready. Our butler promptly added us on WeChat and provided all sorts of information. Our high-floor room was quiet with an expansive view, and it's about a 30-minute drive to Qilou Old Street. The hotel breakfast offers a wide variety of choices, which was great!
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Price per night from:€47
Posted on Aug 11, 2026|2-bed Room
Anonymous UserMy top choice every time I visit Haikou! The location is superb, right in the city center, making it incredibly convenient for dining and ordering delivery.
The rooms come with private hot springs, which are simply impeccable – a godsend for hot spring lovers. They even provide bath sachets now, so the service keeps getting better!
I ordered delivery a few times, and the robots delivered it super fast, surprisingly quick!
The nearby market is also great for browsing; I always buy some fruits and vegetables to take home. It's so convenient, especially since I'm in China!
Today was my first time using the airport shuttle, and they even offered free bus tickets – absolutely perfect!
Watching the sea, drinking coconut water, enjoying some old dad's tea, and soaking in the hot springs – a Haikou vacation is truly delightful.
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Price per night from:€21
Posted on Oct 18, 2026|Twin Room With Sea View
w2016.
Staying at the Sheraton Haikou was such a relaxing island getaway. Located on the West Coast, the hotel boasts vast Nanyang-style coconut groves with pathways leading directly to the beach—you can step onto the sand and look out at the sea without even crossing the street.
The ocean-view room we stayed in offered an expansive vista, with a balcony facing the sea directly, and plenty of space inside. The hotel amenities are extensive: outdoor pools, a kids' play area, and even a rare geothermal hot spring. Playing in the water during the day and soaking in the hot spring at twilight made for a wonderfully comfortable pace. Breakfast offered a diverse selection, featuring quite a few local Hainan flavors. The staff were friendly, and the check-in process was efficient.
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Price per night from:€76
Posted on Dec 4, 2025|Special Queen Room
Paul. SHotel has 6 floors with 1 lift. Average size room. Big windows, Queen bed with 2 pillows, 2 bedside tables. 1 round table with chair. Std amenities with paper cups. Laundry has 1 washer and 1 dryer. Separate bath/toilet, bath, face towels. Floor towel mat. Small area but OK. Water flow out and wet toilet area although separated. No rain shower. Big slippers. Adequate hangers and hooks. Power sockets not well placed. Good location opposite People's Park. Buses to everywhere including railway station and airport. Plenty of food stalls, restaurants, convenience stores, shopping malls nearby. Very popular hotel. Breakfast simple but good.
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Price per night from:€14