Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 30, 2026|Luxury Room,1 King Bed,City View
Guest UserOur family came to Hainan for a trip, and Haikou was our first stop. Based on online reviews, we decided to stay at the Sofitel Haikou. The hotel service was excellent! The executive lounge staff pre-arranged a room on a very high floor, and the view was absolutely stunning. They also recommended many local specialty dishes and must-visit attractions. The front desk staff were very knowledgeable about their services; they even expedited our check-in because we had a child with us. The ladies at the executive lounge helped us with a late check-out. The kids had a fantastic time playing, eating, and staying here.
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Price per night from:PLN 273
Posted on Jul 22, 2026|Superior Room with 1 Kingsize Bed
Guest User
What impressed me most was the hotel's service. From the entrance to the room, there was always someone seamlessly guiding me, and their attitude was warm and welcoming. Traveling alone with a child, the experience was excellent. They have an indoor pool, and even when it's sunny, there's a place for kids to play. Breakfast was quite diverse. It's perfect for family trips and vacations. The only downside is that the beach right outside seems to be under some kind of construction, which isn't very aesthetically pleasing right now.
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Price per night from:PLN 235
Posted on Jul 21, 2026|1 King Premium Sea View
Guest UserThis hotel deserves a full five-star recommendation! The hygiene is absolutely impeccable; from the lobby to the rooms, everything is spotless. The bedding is pristine white and soft, and the bathroom gleams like new – you can tell they pay great attention to disinfection even in the smallest details. The location is excellent, offering a tranquil escape amidst the city's hustle and bustle, with fantastic views from the window. The common areas are stylishly designed, quiet, and comfortable. The service is truly a highlight; everyone from the front desk staff to the housekeeping aunties is genuinely friendly and incredibly responsive. Any requests I had were promptly met, making me feel truly at home. A special shout-out to Mr. Daidefu, the expert experience officer, who was exceptionally hospitable and welcoming. This will definitely be my first choice next time I visit this city!
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Price per night from:PLN 276
Posted on Jul 15, 2026|Deluxe City View
Guest User
Landed in Haikou, and this was our first night in Hainan. The welcoming staff member was very polite and actively helped us with our luggage. Check-in was on the 43rd floor, in the clouds – and I have to say, the elevator was incredibly fast.
The driver told us the location is in Haikou's busiest downtown area, right across from MixC Mall, making dining and shopping super convenient.
The room was spacious with a pleasant view outside the window. The decor was British palace style, with full-length mirrors everywhere, perfect for girls to take OOTD photos. There was also a bathtub in the room, but we didn't use it. The pool was open until 10 PM, so we quickly went to experience it after 9. The water temperature was just right, and there was a lifeguard on duty the whole time. The only thing was that underwater visibility was a bit low at night. There was also a small sauna room.
Overall, I really liked it and would definitely come back if I have the chance.
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Price per night from:PLN 302
Posted on Jul 30, 2026|Deluxe Sea-view Twin Room
GainizijiI originally booked the Sheraton next door, but when I arrived at 2 PM, I was told there were no rooms available and I'd have to wait. I went upstairs to check and only saw one cleaner per floor, no wonder there were no rooms. I decisively canceled and booked the Marriott next door instead. It turned out to be a great decision – three nights for just over 2000 was absolutely excellent value for money. The pool was fantastic, my child had a blast, and the breakfast was also good. The buffet dinner for under 200 was definitely worth it. We didn't participate in the children's games organized by the hotel, mainly because we only stayed for three days before heading to Wanning. I'll definitely stay here again next time I visit Haikou.
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Price per night from:PLN 350
Posted on Jul 29, 2026|Family Studio
BaimaoxiaoxiPerhaps because I'd heard so many negative things about Hilton before, this stay at the Hilton Haikou far exceeded my expectations. So much so that we ended up buying the buffet dinner directly at the hotel and even went for drinks at the bar.
The check-in process was incredibly fast, and the lobby staff provided a seamless transition from the moment we stepped out of the car until we were escorted to the elevator, with three or four different employees involved. The service from the WeChat butler, housekeeping, restaurant, bar, and gym was all excellent. It really feels like this Hilton is very well-trained. The bedding was fantastic, comparable to what I've experienced at JW Marriott and Ritz-Carlton, especially the down pillows – I was so pleased I wanted to buy some for home after sleeping on them.
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Price per night from:PLN 253
Posted on Jul 28, 2026|Garden Room (Twin Beds)
Guest UserThis hotel is absolutely perfect for a family trip, especially with kids! They have a fantastic outdoor water park for children, and if it's too sunny, there's an indoor 'Coconut Baby Club'. The hotel has direct access to the beach, so after dinner, you can take a lovely stroll along the shore. What truly made our stay memorable was seeing the beautiful sunset right from the hotel – it was so special! A big thank you to our butler, Joan, for all the thoughtful recommendations. We will definitely be back!
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Price per night from:PLN 331
Posted on Jul 24, 2026|Elegant Queen Room
Guest UserOverall, my stay was very satisfying, and I especially want to commend Teachers Yue Liang, Xing Xing, and Xi Gua for the amazing kids' activities.
We participated in four parent-child programs in total, and all three teachers were consistently enthusiastic, friendly, and incredibly patient. They guided the children with gentleness and attention to detail, were great at encouraging the little ones, and made the interactions very engaging. My child was fully immersed and had a wonderful time, even talking about it long after we left.
The abundant parent-child activities are a huge bonus for this hotel; you can tell the staff put a lot of effort into planning them. The room was clean and well-equipped, making it perfect for families traveling with children. It was a fantastic holiday experience, and I will definitely choose this hotel again when I return to Haikou. I highly recommend it to families with kids!
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Price per night from:PLN 230
Posted on Jan 23, 2025
Guest User
The facilities in the room are very old. It takes 20 minutes to get hot water, and it's not very hot. The air conditioner in the room has no heating function. It's quite cold at night, especially after taking a shower. I covered the quilt with two layers of blankets to keep warm at night. The bathroom is very small. The bed is also hard and not very comfortable. But the view from the balcony is amazing. I stayed there for one night and did exercise and read on the balcony in the morning. It was a great experience.
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Price per night from:PLN 126
Posted on Jun 7, 2026|Queen Room With Garden View
Guest User
This stay was a very pleasant experience. The location is excellent, close to Xiuying Port. The community environment is beautiful, with lots of greenery. The receptionist was quick to process the check-in and provided excellent service. The upgrade to a sea view room offered a stunning nighttime view. It was great value for money!
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Price per night from:PLN 64