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Posted on Sep 23, 2026|Themed Queen Room
Guest User⭐️⭐️⭐️⭐️⭐️
Had an excellent stay at Sofitel Haikou and was thoroughly impressed from start to finish. The staff were exceptionally warm, attentive and professional, always ready to help with a genuine smile. Their hospitality really made the stay feel special.
The room was beautiful, spacious and extremely comfortable, with great attention to detail and everything you could need for a relaxing stay. It was also impeccably clean and well maintained.
Overall, Sofitel Haikou delivered a fantastic experience. Excellent service, beautiful rooms and a great location. I would definitely stay here again and highly recommend it to anyone visiting Haikou!
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Price per night from:£52
Posted on Sep 11, 2026|1 King Bed Classic Residential Seaview
NancylanI had a great stay here for two days before, so for my wedding anniversary and birthday, my husband and I decided to come back. The hotel was incredibly thoughtful; after finding out about our special occasion, they upgraded us to a scenic suite, decorated the room, and even sent a birthday cake. Even though the lobby was busy, they didn't miss a beat in providing attentive service, helping us with our luggage to the room and letting us choose our preferred room. The hotel also assigned a dedicated staff member to assist us, their 'special' guests, which was a very considerate touch.
My favorite part was definitely the hotel's breakfast – it's incredibly rich and a must-try. In fact, the breakfast is so good, and the Cantonese morning tea at the hotel's Chinese restaurant is also very authentic; the roasted pigeon was crispy on the outside and tender on the inside, and every dish was excellent. They even gifted us longevity noodles, which was a very kind gesture. The dinner buffet, however, was a bit less impressive and could use some improvement.
There's a Huacai Commercial Plaza right next to the hotel, just a few minutes' walk away. In the future, they'll have paddleboarding in the pool and many more kids' facilities. It's very suitable for family trips, and we'll definitely be back, bringing our son next time to enjoy it all again. A big thank you again to all the hotel staff for making our wedding anniversary so perfect.
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Price per night from:£57
Posted on Sep 14, 2026|Deluxe City View
Sal TanI always look forward to staying here, and my experiences continue to exceed my expectations every time. The hospitality provided by the staff is truly exceptional and creates an inviting atmosphere that makes me feel right at home.
I would like to extend a special thank you to Sam and Bruce at the concierge desk. Their attentiveness and dedication to providing outstanding service are remarkable.
It’s the small touches and personal interactions that set this place apart, and I am grateful for the consistently high level of service offered by the team.
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Price per night from:£55
Posted on May 23, 2026
Guest UserFirst off, the location is super convenient, really close to the harbor. The front desk service was excellent; the lady was very warm and patiently explained everything. Secondly, the sea view room was dark when I arrived at night, but in the morning, it was a pleasant surprise – the sea view is gorgeous! Beautiful blue water and white clouds, just stunning. The room was spacious enough, and parking was very easy. Highly recommend!
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Price per night from:£23
Posted on Sep 24, 2026|Twin Guest Room
Guest User
The Hilton Haikou is truly a hidden gem! The hotel environment is tranquil and comfortable, and the room views are outstanding; you can see beautiful scenery just by looking up. The location is excellent, with convenient transportation to all directions. The breakfast is thoughtfully prepared and delicious. Housekeeping is meticulous, keeping the rooms clean and fresh. The hotel guest butler provided enthusiastic service and helped arrange a very satisfying room. My stay experience was significantly enhanced.
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Price per night from:£47
Posted on Aug 16, 2026|Deluxe Sea-view Twin Room
Anonymous UserI've stayed at three hotels in Haikou: this one, the Marriott, and the Sheraton. I was quite satisfied with the staff service and room cleanliness at the Hilton. My only dissatisfaction was with the garden's cleanliness. Compared to the other two hotels, the garden here was significantly worse – I found it to be quite dirty. If the garden's cleanliness could be improved, I believe the hotel's overall quality would increase significantly. Another issue was the lack of fixed wall-mounted clothes hangers in the room, which made it very inconvenient for hanging clothes. Also, both the Marriott and Sheraton balconies have retractable clothes lines, which yours lacks. If you're staying for three or four days, the absence of a clothesline would be a headache for drying clothes. Although you provide a mobile clothes rack, it's not ideal for families with a lot of laundry. Apart from these two issues, I'd give full marks for the guest room itself. The room facilities were well-maintained and very clean, which is a big plus. If the clothes hanger issue and garden cleanliness could be resolved, I'm sure many people would choose to stay here again.
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Price per night from:£37
Posted on Sep 2, 2025|Themed Queen Room
ShengmateaojunchuzhuangwangFacilities: Spotlessly clean and uniquely designed, featuring a balcony with beautiful bay views.
Changying Global 100 Fantawild Wonderland (First Entry Ticket): The park is a bit far, but if you have some free time, it's worth checking out. The overall environment was pleasant. I went during the off-peak season, which made the price very reasonable. Definitely recommended.
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Price per night from:£23
Posted on Aug 23, 2026|Haimian Sea-View Twin Room (Smart Large-Screen Projection & Full House Smart Home System)
Guest UserFacilities: Very old, indeed. The elevator is old, the carpet is old, and the room amenities are old. The room is tiny, and there's no place to hang clothes, which is very inconvenient. The phone seems to be just for show.
Cleanliness: Decent.
Environment: Extremely convenient for getting around, no complaints there, definitely a full score.
Service: The service was also very good.
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Price per night from:£11
Posted on Jan 23, 2025|Sea-view Double Room
Guest UserThe facilities in the room are very old. It takes 20 minutes to get hot water, and it's not very hot. The air conditioner in the room has no heating function. It's quite cold at night, especially after taking a shower. I covered the quilt with two layers of blankets to keep warm at night. The bathroom is very small. The bed is also hard and not very comfortable. But the view from the balcony is amazing. I stayed there for one night and did exercise and read on the balcony in the morning. It was a great experience.
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Price per night from:£25
Posted on Dec 19, 2025
M336828****
I stayed at this hotel for 6 days on a self-driving trip to Hainan, and the environment was really nice. There are supermarkets and a snack street nearby. The facilities are complete, it's clean, the environment is quiet, and the service is enthusiastic. Parking downstairs is 15 yuan per day.
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Price per night from:£13