Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 2, 2026|Nhow Room
Guest UserGreat Hotel to stay in Berlin / very centrall
Rooms are great and super clean
Walkwise you will reach Kreuzberg and Friedrichshain in about 10-15 Minutes
Parking is convenient as well at the hotel
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Price per night from:€92
Posted on Jun 27, 2026|1 Queen Premium With Kitchenette Area
Guest UserA really nice and clean hotel with well-appointed rooms, and the small kitchenette with a fridge is a perfect addition.
The location right near Checkpoint Charlie is superb. There are small cafes around, as well as McDonald's and KFC where you can eat relatively cheaply.
The room cleaning wasn't great because we seemed to always be in the room at the wrong time. The one time out of three days that the room was cleaned, the trash cans unfortunately weren't emptied.
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Price per night from:€69
Posted on Jul 26, 2026|One Bedroom Apartment
Guest User
We stayed for four nights at the Sana Hotel in an apartment. The accommodation was very nice: clean, bright, and comfortable.
The only downside was the hotel's wellness area (swimming pool, sauna, and hammam), which was unfortunately very difficult to enjoy. It quickly turns into what feels like a water park because many families come with their children and do not respect the rules. The children run, shout, dive, and jump into the pool, and the parents often do the same. It is impossible to enjoy this area, which is supposed to be peaceful and relaxing. Whether you're in the pool or lying on a sun lounger, you end up getting splashed every time someone jumps into the water.
The rules are clearly displayed at the entrance to the wellness area, but there are no hotel staff present to ensure they are respected. The same applies to the rule stating that children are not allowed after 8:00 p.m. Unfortunately, there were children in the wellness area until 11:00 p.m. every evening during our stay.
This is a real shame, as the wellness area is of little use if you are looking for peace and relaxation.
******
Wir haben vier Nächte im Sana Hotel in einem Apartment verbracht. Die Unterkunft war sehr gut: sauber, hell und komfortabel.
Der einzige negative Punkt war der Wellnessbereich (Schwimmbad, Sauna und Hamam), der leider kaum nutzbar war. Er verwandelt sich schnell in ein regelrechtes Freizeitbad, da viele Familien mit ihren Kindern kommen und sich nicht an die Regeln halten. Die Kinder rennen, schreien, springen und tauchen ständig ins Becken, und auch viele Eltern verhalten sich genauso. Es ist unmöglich, diesen Bereich zu genießen, obwohl er eigentlich der Ruhe und Entspannung dienen soll. Egal, ob man im Wasser ist oder auf einer Liege liegt – bei jedem Sprung ins Becken wird man nass.
Die Regeln sind am Eingang des Wellnessbereichs deutlich ausgeschildert, doch es gibt kein Hotelpersonal, das auf deren Einhaltung achtet. Dasselbe gilt für die Regel, dass Kindern der Zutritt nach 20:00 Uhr nicht mehr erlaubt ist. Leider befanden sich während unseres gesamten Aufenthalts jeden Abend bis 23:00 Uhr noch Kinder im Wellnessbereich.
Das ist wirklich schade, denn wer Ruhe und Entspannung sucht, kann den Wellnessbereich kaum genießen.
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Price per night from:€107
Posted on Jul 6, 2026
Fachrin Aulia NasutionWe chose this hotel to escape the summer heat with our baby, expecting the level of service and professionalism that comes with the JW Marriott brand. Unfortunately, our experience was disappointing from the moment we arrived.
We checked in at around 4 PM and were greeted by a very long queue with only one receptionist serving guests. The wait exceeded an hour, and even after reaching the front desk, the check-in process itself took an unusually long time.
The biggest issue came when we were informed that the room we had booked was still occupied because another guest, described as a premium member, had not yet checked out. Regardless of the reason, we had paid for that room and expected it to be available at the guaranteed check-in time. Guests should not have to deal with operational issues that are entirely within the hotel’s control.
As a temporary solution, we were placed in another room while waiting for our booked room to become available. We ultimately had to wait around five hours before we could finally move into the room we had reserved. This was especially inconvenient while traveling with a baby and disrupted the first day of our stay.
The hotel did offer a late check-out as compensation, but that did little to offset the inconvenience, wasted time, and frustration caused by the situation. The issue should never have happened in the first place, and the recovery fell short of what I would expect from a luxury hotel.
Overall, this experience was far below the standards I associate with JW Marriott. I hope the hotel improves both its check-in operations and the way it handles situations where booked rooms are not available as promised.
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Price per night from:€122
Posted on Nov 6, 2025|Superior Double Room
Anonymous UserPerfectly located — within easy walking distance to most major sights in Mitte like the Brandenburg Gate, Berlin Philharmonic, and Checkpoint Charlie. For places a bit further out, there’s a train station right in front of the hotel, which makes getting around effortless. There’s even a dm grocery store just a minute’s walk away, which was super convenient.
The room was spacious, spotless, and well-equipped, with a full set of amenities provided from the start — something surprisingly rare in Europe. Overall, a very comfortable and well-thought-out stay. Highly recommend!
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Price per night from:€91
Posted on Aug 2, 2026|Deluxe Twin Room
ZhulianyumuThe room was great, directly opposite the Duomo, and there's a Sichuan noodle restaurant right next door. The location is excellent too, with a subway entrance downstairs. The hotel building is very impressive, and the front desk service was good.
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Price per night from:€105
Posted on Jul 12, 2026|Studio
Guest UserGreat location and well-equipped, including a small kitchenette (though no chef!). The best part was the air conditioning – it was a lifesaver during the heatwave. Excellent value for money. Self-check-in and check-out were convenient. It's right on the border between A and B zones for the subway, and it's only a ten-minute walk if you need to catch a train. There's a large mall nearby with a food court, supermarket, and DM, making it super easy to stock up on essentials. I felt quite safe, as the area is all residential.
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Price per night from:€73
Posted on Jul 24, 2024
KathyGomez0615
The room was super clean. The hotel is centrally located. Walking distance from a shopping mall and the train station. We tried ordering room service but we didn’t have a way to do it and when we called reception they basically told us to just look in the room for the menu. We only had a breakfast one. Other than that, everything else was awesome.
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Price per night from:€105
Posted on Aug 28, 2026|Single Room
Guest User
No air conditioning! If you come in the summer during a heatwave, you'll want to die. However, the location is quite good, about an 8-10 minute walk from the train station, and the bus stop isn't far either.
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Price per night from:€11
Posted on Apr 21, 2025
Ramom
**Location: 🌟🌟🌟🌟🌟**
Absolutely STUNNING views! Perfect spot for your Insta stories! The surroundings are so breathtaking you'll forget everything else... which might be exactly what they're hoping for! 😉
**Cleanliness: 🌟**
Room roulette! My first room came with a shower straight from a horror movie - just two settings: ”boiling hot” or ”STRAIGHT FROM HELL'S KITCHEN!” 🔥🔥🔥
Had to switch to Room 2 where I was greeted by a previous guest's cigarette butt (free souvenir?) and some tiny roommates having their own little party (pest infestation included at no extra charge!). #RoommateSurprise
**Service: 🌟🌟**
”Complimentary late checkout” = being locked out for 30 minutes contemplating life choices in the hallway! 🚪
WhatsApp ”customer care” moves slower than my grandma's internet! Had to explain basic faucet operation like I was teaching rocket science, and when locked out, had to share ALL my personal info AGAIN. Privacy who?? #WaitingGameChampion
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Price per night from:€103