5-Star Hotels in Berlin

I really want to give this hotel a great review! The front desk staff were patient and welcoming, making me feel right at home. The room was spacious, quiet, and very clean. The location is super convenient with easy access to the subway and buses, and it's even within walking distance to the Brandenburg Gate. Sony Center's night views are right downstairs, which is a big plus. The breakfast quality was excellent, with salmon and another type of fish, and a good variety of dishes. The freshly squeezed juices were a nice touch! There are also plenty of great restaurants nearby, and being next to the Mall of Berlin makes shopping incredibly easy!

Pullman Berlin location is easily accessible to any public transportation. It is next to Berlin zoo and our room has an overview of it. Cleanliness is spot on. Customer service is amazing. There's just a hiccup on booking our breakfast because there's a miscommunication between the reception desk and the reception staff in the breakfast area that we're not included on the list for two consecutive days. But overall, I highly recommend Pullman Berlin Schweizerhof to anyone who's planning a trip to Berlin.

The hotel's dinner and breakfast were great. The embassy area was also very quiet.

The hotel is stylish and beautiful and owns a very impressive restaurant. unfortunately the breakfast is overpriced. The selection is small and not appropriate for the high price. Unfortunately, the quality of the breakfast was not as high as the price would justify. The cheese, salmon, sauces and co. were already dried out and obviously from the day before. I booked this hotel as a Hyatt member assuming it belongs to the World of Hyatt. At arrival I was told that only the advertising is done via the website and no Hyatt benefits can be applied.

The bed in this room category was incredibly soft. I suspect it's quite old, as I just sank into it completely, offering absolutely no proper support. I had a terribly uncomfortable night and barely slept at all. I had expected the bedding to be similar to the Marriott in Copenhagen, but this particular bed at the German Marriott was surprisingly uncomfortable. It was nowhere near as comfortable as the twin room I stayed in the following day.

First of all, this is not a 5 star hotel! It is listed as a 5 ⭐ on many sites, but it is a 4 ⭐ hotel. Rooms are ok size, we had comfortable real double bed (not two single beds pretending to be double). Free mini bar and coffee machine was a great add on. But no slippers. Balcony in my room was too small, but some rooms have bigger balconies, so it depends on luck what you'll get. Location is ok, but not great. Close to the metro station with one line. To go anywhere you have to go to to Zoo station first.

Let's start with the positives: The location is excellent, right next to the U2 subway station and very close to the U6. If you have the Berlin WelcomeCard, getting around by subway and bus is super convenient and saves you a lot of walking. There's a Rewe supermarket across the street with a great selection of food, and their salad bar and hot food counter are both excellent. Now for the negatives: The staff were arrogant and rude. I waited in line to check in for almost 20 minutes when a white man just walked up and stood next to the queue, not bothering to line up. After the person in front of me finished, I walked up to the front desk with him. He said the balding male staff member at the desk had called him over. I told the male receptionist that everyone was queuing and should be served in order, but he insisted he had called that specific white man. At this point, another front desk was free, so I didn't argue and moved to that one. This is where it got even more interesting. When I tried to pay the deposit in cash, the female receptionist said they don't accept cash. Isn't it illegal in any country to refuse legal tender? And who says everyone has a credit card? I didn't want any trouble, so I pulled out my credit card, but for some reason, it wouldn't go through. Finally, this female receptionist said her colleague could accept cash, and indeed, the colleague came over and took the money. But if I hadn't asked, they wouldn't have even given me a receipt. For a hotel costing over 2,000 euros a night, they don't provide bottled water unless you're a Hilton Silver member or higher. The coffee is also terrible instant coffee, the worst among the four hotels I stayed at on this Europe trip. The facilities are old but reasonably well-maintained. In short, besides the location, there are no redeeming qualities.

The facilities are new and the design is modern, with spacious rooms. Breakfast isn't the best, but it's decent. The location is superb; you can see the cathedral right from the balcony.

The building was originally a telecommunications facility that has been renovated to house a museum, offices, restaurants, and more. This hotel is one of them. It’s highly designed and recommended for people with a refined sense of taste. Throughout the entire space, there is no sign of careless design. You can also feel a sense of professionalism from the staff, as if they take pride in working here. The breakfast is also excellent—on par with that of a quality restaurant. The rates are high, but the level of quality justifies the price.

Good! Must be praised! With family members, four people, booked a two-bedroom, one-room family room, only taxed 700 yuan, went to Germany for four days! This hotel in Berlin is the best! The traffic is so convenient, the environment is good ~ the key is that the price is so good! Push!