5-Star Hotels in Berlin

Wonderful hotel with great rooms, very stylish and good facilities. The breakfast is great, in the evening there is a DJ in the courtyard and the service and attentiveness of the staff is very good. The Stue is fully recommended and we would be happy to come back next time we are in Berlin.

The hotel is stylish and beautiful and owns a very impressive restaurant. unfortunately the breakfast is overpriced. The selection is small and not appropriate for the high price. Unfortunately, the quality of the breakfast was not as high as the price would justify. The cheese, salmon, sauces and co. were already dried out and obviously from the day before. I booked this hotel as a Hyatt member assuming it belongs to the World of Hyatt. At arrival I was told that only the advertising is done via the website and no Hyatt benefits can be applied.

First of all, this is not a 5 star hotel! It is listed as a 5 ⭐ on many sites, but it is a 4 ⭐ hotel. Rooms are ok size, we had comfortable real double bed (not two single beds pretending to be double). Free mini bar and coffee machine was a great add on. But no slippers. Balcony in my room was too small, but some rooms have bigger balconies, so it depends on luck what you'll get. Location is ok, but not great. Close to the metro station with one line. To go anywhere you have to go to to Zoo station first.

What a great hotel! Staying in the first 2 months after opening has always been a risky endeavor in our travels, but the Hotel Luc has knocked it out of the park. Incredible service, beautiful artwork, delicious food - everything was perfectly executed to give us a great 3-night stay. The room was very comfortable, especially the bed. I also had a great view of the neighboring square. The attached restaurant was great for both breakfast and dinner with fresh local food and great service. A champagne check-in always sets the right tone, and from there, every interaction with every staff member was fun, engaging, and helpful. They went above and beyond to the point where you start to feel a bit guilty as if you don’t deserve to be spoiled this way. But hey, who can complain about feeling like a Queen or a King for a few days! Would definitely stay here again!

Pullman Berlin location is easily accessible to any public transportation. It is next to Berlin zoo and our room has an overview of it. Cleanliness is spot on. Customer service is amazing. There's just a hiccup on booking our breakfast because there's a miscommunication between the reception desk and the reception staff in the breakfast area that we're not included on the list for two consecutive days. But overall, I highly recommend Pullman Berlin Schweizerhof to anyone who's planning a trip to Berlin.

Let's start with the positives: The location is excellent, right next to the U2 subway station and very close to the U6. If you have the Berlin WelcomeCard, getting around by subway and bus is super convenient and saves you a lot of walking. There's a Rewe supermarket across the street with a great selection of food, and their salad bar and hot food counter are both excellent. Now for the negatives: The staff were arrogant and rude. I waited in line to check in for almost 20 minutes when a white man just walked up and stood next to the queue, not bothering to line up. After the person in front of me finished, I walked up to the front desk with him. He said the balding male staff member at the desk had called him over. I told the male receptionist that everyone was queuing and should be served in order, but he insisted he had called that specific white man. At this point, another front desk was free, so I didn't argue and moved to that one. This is where it got even more interesting. When I tried to pay the deposit in cash, the female receptionist said they don't accept cash. Isn't it illegal in any country to refuse legal tender? And who says everyone has a credit card? I didn't want any trouble, so I pulled out my credit card, but for some reason, it wouldn't go through. Finally, this female receptionist said her colleague could accept cash, and indeed, the colleague came over and took the money. But if I hadn't asked, they wouldn't have even given me a receipt. For a hotel costing over 2,000 euros a night, they don't provide bottled water unless you're a Hilton Silver member or higher. The coffee is also terrible instant coffee, the worst among the four hotels I stayed at on this Europe trip. The facilities are old but reasonably well-maintained. In short, besides the location, there are no redeeming qualities.

The hotel is in a great corner location, right next to a subway station. The rooms are spacious and bright, and the double-glazed windows ensure quiet. The bathroom is clearly newly renovated. However, at 5 AM, the fire alarm went off. I threw on a coat over my pajamas and headed out, only to surprisingly find the stairwell quite beautiful. A team of police arrived, along with three fire trucks with ladders! After 45 minutes of chaos, the alarm was simply turned off without any explanation! I was so tired I went back to sleep, only to be woken up at 8:30 AM by a knock on the door from housekeeping asking if I needed cleaning. I had only booked for one night, and check-out was before noon!

We travelled to Germany in our car to visit our son who lives in Berlin. We have an EV so our choice of hotels was influenced by two factors - the availability of secure parking and a charger. The Bellman Hotel has neither, despite the hotel description on your site. Moreover, the place gives a very good impression of being only half finished. The ”car park” is in fact a yard with a construction fence around it with a base that can only be described as rubble. The actual underground car park is not available and neither is the charger(s) in it.

The building was originally a telecommunications facility that has been renovated to house a museum, offices, restaurants, and more. This hotel is one of them. It’s highly designed and recommended for people with a refined sense of taste. Throughout the entire space, there is no sign of careless design. You can also feel a sense of professionalism from the staff, as if they take pride in working here. The breakfast is also excellent—on par with that of a quality restaurant. The rates are high, but the level of quality justifies the price.

Good! Must be praised! With family members, four people, booked a two-bedroom, one-room family room, only taxed 700 yuan, went to Germany for four days! This hotel in Berlin is the best! The traffic is so convenient, the environment is good ~ the key is that the price is so good! Push!