We typically seek out hotels with top-notch cleanliness and stellar reviews, so we opted to try out this establishment during our recent visit to see family in the area. Despite booking a room with two queen beds using our credit card points, we were initially given keys to a room with double beds. Upon raising the issue at the front desk, we encountered resistance, with the staff attributing the mistake to our use of a third-party booking site. While the situation was eventually resolved and we were given the correct room, the interaction left us feeling disappointed by the lack of courtesy and hospitality displayed. However, once settled in, we found our stay to be quite comfortable. The room with two queen beds was notably more spacious, and the pool provided a pleasant retreat. We also appreciated the convenience of dining options in the nearby downtown area, which added to our overall experience. Nevertheless, we couldn't shake the feeling that the staff could have been more accommodating and gracious in their approach.