I am providing this review of our stay under the deconfinement rules which applied at the time. The restrictions in place were as follows: The room was not serviced during our 5 day stay, that is to say there was no cleaning, no bed-making, no change of towels and no re-supply of toilet rolls, soap etc etc. All tea and coffee making facilities were removed from the room. The restaurant, although open had a very restricted menu (3 entree, 3 mains and 3 desserts). This could be delivered to the room (for an extra charge of €5) but the staff would not enter the room. The rules obviously affected our stay and it is not clear to me which of these rules were determined by French law and which were decided by Best Western. What I can say is that they were not communicated to me accurately prior to my booking. We asked for our towels to be change and extra toilet rolls, which were provided rapidly. We bought a kettle, mugs, tea, coffee, sugar and milk from the supermarket. (Cheaper and quicker than ordering room service again for our breakfast cuppa). We ordered room service once but found we had no table to eat from. Plastic knives and forks were provided. We were not informed of the €5 supplement. Issues of coronavirus aside, we found the staff to be very helpful and friendly, the gardens to be very pleasant, with pool, sauna, crazy golf, boules etc available. The hotel is very convenient for visiting the towns and villages of the Luberon (although Pertuis itself is to be avoided).
Very Good
52 Reviews