Steigenberger Alcazar

It was amazing stay also we enjoyed the food and service they have 5 ala cart restaurant are amazing also we done photo sections at the hotel and ibrahem was amazing and professional the they are offering free Life jackets and mask for snorkeling at the end of the jetty and they can escort you by the golf car for sure we will be back for this place and we will recommend it to our families and friends as everyone coming to sharm need to try this lovely hotel

Excellent stay again at the Alcazar . First class hotel with amazing staff . A la carte restaurants are all very good with the Lebanese one being the absolute best . Special mention to Alsayeed in the lobby bar who is the best barman in Egypt - his cocktails are great . Ahmed and Hossam at the adult pool are excellent - as is Ahmed in the beach bar . We will certainly recommend this hotel to family and friends .

From the 17 to 24th december i was in this beautiful hotel in room 2017. My first impression when i entered the resort was WOW ! I could not believed how beautiful and clean the place was. When i entered my room i had the same feeling as everything was perfect. Spacious room, beautiful garden view and a minibar to die for !!. The day after was my wedding anniversary so my bed was decorated with flowers and ballons and i got a beautiful cake with a heart on it delivered free of charge to my room. What a lovely gesture ! The staff are so attentive to everyone’s needs always asking if everything is okay. The food was out of this world in the buffet and the a la carte too. The chefs are preparing fresh food in front of you and so much choice to choose from. The animation team works really hard everyday making sure everyone has a good time. The evening shows were of a very high standard and i want to say thank you to all the dancers. I could write so much more about this place but you have to come and see by yourself as i am sure you will have a blasting time like i had. I will finish by saying thank you to all the staff members as all of you did an amazing job. Nathalie

Visited back in February after a busy Christmas and stressful new year. Can not fault the hotel staff or any part of the whole holiday it was fantastic. Aswan in the bar was a gem, always on hand with a favourite drink Pool/beach staff brilliant too, ice creams and drinks a plenty. Have bored friends and family about how fabulous this place is and have even booked to return next April!! Can’t wait, see you soon guys

The staff isn't trained enough and they can be very rude at times (note I'm not a rude person myself). Given they also work in an European chain, I think they should also adapt to the culture, meaning there shouldn't be whistling to babies or snapping fingers in their face (treating them like animals??). The service is very bad all over the place, especially by the sea and the pools.

Poor food and room service , no one inform us about gym and spa, food materials in low quality , no shuttle to down town.

It was an interesting and varied trip I was impressed by the diverse and distinctive activities It was a pleasant trip