Hotels near Alameda P. De Faria Alvim in Recreio dos Bandeirantes

Carol at Ramada Hotel Recreio has helped me a lot in booking rooms, answering my questions and being resourceful. She is really professional and caring, and has exceptional customer service skills. She always has a smile on her face and really goes out of her way whenever I requested her help. I think she is the biggest asset Ramada Hotels have here and should be recognized as such.

O atendimento na recepção foi o melhor. Os quartos eram bem limpos, o café da manhã é ótimo. Extremamente espaçoso, piscina bem limpa. Foi realmente um dos melhores hotéis que me hospedei e o preço é muito em conta.

The hotel is in a very good location , 5 minutes walking and you are on the beach . It’s a very beautiful building and the room is clean, the service was very good, all the employees were very friendly and helpful. The breakfast was very good, with many options, including fruits and local things. We stayed during New Year’s Eve , and we choose a good place to escape from the crowd Copacabana, Praia do Recreio is more quiet and clean, there were some noises from fireworks but nothing comparing to Copacabana.

Excellent option in the Tijuca bar .. price a little higher and even well above but due carnaval period.. great breakfast but at 10:30 a.m. the restaurant staff are already passing a “furacan” withdrawing everything and no water leaves.. The sauna wasn't working.. it looks like q had broken and did not fix on the same day .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.

From the service to the assembly the very good service and installation staff tb

Wet food service when staying at this hotel. We arrived late for lunch but were very much welcomed. The food was good. In the evening we ate in the restaurant and were attended to by Beatriz and Lucas. They were very helpful indeed. I would very much like to use this hotel again due to the attentiveness of the staff. Thanks, Craig

The hotel is located just 1 minute from the beach, the attention is spectacular.

Quick check-in and the attendant Brenda was super helpful and attentive, getting a room adapted to my mother's needs. Extremely comfortable room, large beds and excellent shower. Great breakfast but with few employees to replenish it properly. The layout of the tables in the breakfast room could also be improved, as well as the wait for the replacement of consumed items. Good pool, but with a small area around it and few sunbeds. A bit far from the beach and shopping malls compared to the beach hotels, obviously. A few minutes by car from the Olympic Park and next to the Rio Centro. Elevator is also a little slow. Free parking.

Positive Great Location, you are relatively close to everything in walking distance. There is a pharmacy next door, as well as a bakery that has outstanding quality. The rooms are clean and spacious. One of the big pros for me is that there are no carpets, which is a big plus. It avoids any unpleasant smells. Negative Unfortunately, there are a lot more negative comments rather than positive ones. My family and I usually stay at the Grand Hyatt, but due to Covid-19, the hotel was temporarily closed. We were left with no other option but to give this hotel a try. I want to emphasize that this hotel has the potential to be a 4 or 5-star hotel if adjustments are made. Nonetheless, this hotel should be a 3 star. On the first day of arrival, we had wifi. However, on the 2 day of our stay, we no longer had wifi. We contacted the reception desk, and the girls in counter said they were having issues with their wifi due to their guest capacity?!?!?!?!?!?! really? This is a hotel that shouldn't even be an issue. We are in 2020 in 2020 even McDonalds has a reliable WIFI however, Windsor Marapendi did not. After a few days the ”Partial Wifi” was back up, I mean partial because the wifi was only available in the lobby. Just writing this review baffles me with their lack of proper and basic preparation and administration. Wifi was not available during our entire 9-day stay. We stayed on the 13th floor, and again I repeat no wifi in the room. I had to go down to the lobby so I could log in to my laptop to work. How inconvenient and above all this, not one apology and acknowledgment of their lack of proper planning from the hotel, and they didn't even move a finger to make matters right with this nuisance. There was a lack of responsibility and care from the hotel. All they would say is that they are working on it. The hotel charges for the use of an adapter. It's 50 real. Although it's nothing if you convert it to USD, all hotels allow you to borrow an adapter if needed. Especially one that has no wifi. (forgive me, but I can't get over this wifi issue) Breakfast is free, which is a nice thing (especially for a hotel with no wifi), but it's mediocre, your best off going out for breakfast you will have a much better experience. Blowdryer is obsolete. Suppose you want to dry your hair, good luck. Bring your blowdryer. In my case, I had to go out and buy one during my stay. The Reception desk crew needs a complete revamp on professionalism and Customer Service. If you are trying to be a high-end hotel ( Which this hotel is not), Customer service is everything you guest needs to feel welcomed and feel like their needs is cared for regardless of how little or big their needs are. Windsor Marapendi, you have great potential if the criticism is taken and executed for them not to happen again in the future with other guests. You need major improvement. You should be rated as a 2 star if that. Holiday inn is a 5 star compared to