Resorts in Phuket

"An incredible return visit — Cape Sienna never disappoints This was our second stay at Cape Sienna, and it was every bit as wonderful as the first — maybe even better. We stayed for 9 nights and were sad to leave. What struck us right away was that the staff remembered we were returning guests. That kind of attention to detail says a lot about how this hotel treats its guests, and it made us feel genuinely welcomed from the moment we arrived. The views here are simply amazing — the kind you find yourself stopping to take in every single day, whether from the room, the pool, or the restaurant. Cape Sienna’s hillside position gives it a real edge, and it never gets old. The location is another huge plus. You’re close to everything you’d want — restaurants, beaches, and activities are all within easy reach, so you get the best of both a peaceful retreat and easy access to explore. And then there’s the staff. Every single person we interacted with was warm, happy, and genuinely helpful — the kind of service that makes a good hotel into a great one. It’s clear the team here takes real pride in what they do. We’re already looking forward to a third visit. If you’re considering Cape Sienna, don’t hesitate — book it"

"The hotel environment is generally quiet and peaceful. However, when checking out, they were unwilling to grant even a 30-minute late checkout. As for the Shimmer restaurant within the hotel, there's one waitress who seems to have a split personality. Her demeanor and attitude towards white guests and Asian guests are completely different. White guests are allowed to use the beach loungers just by ordering a drink, but when I wanted to, I was told I had to spend a minimum of 3000 Baht. Her attitude was also very poor, almost as if she was interrogating a criminal. The service from everyone else, though, was quite good and friendly."

"This was the best hotel we stayed at during our trip to Thailand! The front desk staff spoke Chinese, making check-in a breeze 🫶. The entire hotel staff had an exceptionally good service attitude and awareness; everyone you encountered would proactively greet you with a ”Sawadee ka” that echoed through every person, every corner, every day 👏. The room was incredibly spacious and beautiful, with direct access to the pool, which felt like it was nestled in a tropical rainforest—absolutely stunning! The entire hotel was gorgeous, brimming with Thai charm. All amenities within the hotel had Chinese labels, and even the hotel's directional signs were in Chinese. It was simply perfect! 😍 No downsides whatsoever, the most perfect, beautiful, and professionally serviced hotel in Phuket 🏨. The hotel itself could be an attraction; you could have a fantastic time without even leaving the premises. Loved it! 😍 I've already recommended it to my family and friends."

"I didn't have high hopes for this hotel due to its low rating on Ctrip and the room photos. However, my stay far exceeded my expectations. The room was much more upscale in person than it appeared in the pictures. While some power outlets, switches, and a few pieces of furniture were a bit dated, the overall quality was still evident. We booked a one-bedroom luxury sea-view villa. Upon arrival, the staff warmly showed us two different layouts within this room type: one with separate living and sleeping areas, and another where they were connected. The bedroom and bathroom configurations also varied. We chose the latter, and the view was absolutely incredible. The staff across all departments were excellent, always greeting us with a smile and providing great assistance. The tuk-tuk service was also very prompt, arriving within 2-3 minutes of calling. Because of the room's amazing view, we ordered room service for both dinners, enjoying our meals while watching the sunset. The food quality was also excellent, far superior to the Banyan Tree where we stayed a few days prior. There's a 7-Eleven within walking distance, and the walk from the hotel to the 7-Eleven offers nice scenery. There were a couple of downsides. Firstly, the breakfast selection was limited (though the taste was decent), and the breakfast restaurant lacked air conditioning. Also, the air conditioning in the game room was often turned off; I hope they can improve this. One more thing to mention: if your budget allows, I highly recommend upgrading directly to the one-bedroom luxury pool sea-view villa. The experience at this hotel differs significantly depending on whether you have a sea view or not."

"Kalima Resort & Spa – A Hotel We'd Love to Return To We first discovered Kalima because of the Japanese restaurant on the hotel grounds. We were immediately impressed by the panoramic views and the famous infinity pool – so much so that we booked a few nights there almost immediately after dinner. And honestly, the hotel exceeded our expectations. The service here is truly top-notch, the infrastructure is excellent, and the staff are incredibly attentive. We appreciated the attention to detail: you can easily contact the reception, order services, and book activities through a convenient app, saving a lot of time on organizational matters. I particularly want to highlight the staff – all employees are very friendly, attentive, and respond quickly to any requests. Housekeeping was done daily and to a high standard, without any complaints. The breakfasts deserve special mention. The selection is truly impressive: Japanese and Italian cuisine, BBQ, a wide variety of fresh fruits, desserts, a chocolate fountain, and a DIY bar with mojitos and other cocktails. There's also a separate coffee bar where you can order coffee drinks or a matcha latte. We couldn't even try everything in just a few days. Another pleasant bonus is the recently opened sauna next to the main pool. It's very well-equipped, and thanks to regular cleaning, it's always clean and fresh inside, without any damp smell. The hotel is located a bit away from the main city infrastructure. However, this is perfectly compensated by the free shuttle service to and from Jungceylon, which runs throughout the day. Ultimately, we had such a wonderful time that we decided to extend our stay for an additional night. For us, this is probably the best indicator of how much we loved the hotel. A big thank you to the entire team at Kalima Resort & Spa for a wonderful vacation. I'm sure this was far from our last stay here – we will definitely be back again."

"A beautiful hotel with magnificent views from the pool, restaurants, and many rooms. It's more suited for adults seeking a quiet, secluded getaway. You'll hardly see anyone anywhere! There's a lovely small beach with great snorkeling, loungers, a cafe, and a restroom, and again, hardly anyone there! Make sure to bring your water shoes. The breakfast selection is small, with a menu for hot dishes and a small buffet line. The coffee is excellent. I had lunch twice; one time it was delicious – spaghetti with scallops – but the second time, the duck confit was old and not very good. For dinner, we either drove or walked to the promenade, where there are many budget-friendly options. The buggies are helpful for navigating the hills. The staff is superb; they promptly resolve all issues. When it rained, they ran to the car with umbrellas to help us stay dry. We even received a room upgrade and were allowed a late check-out, which was incredibly convenient. Thank you for a wonderful stay!"

"We chose a family room, and the kids had bunk beds, but it turned out to be an older renovation. The key card stopped working immediately; check-in was already late, around 10 PM. In the morning, we asked for a change, and thankfully, the staff handled it quickly. We moved to a room with one large bed, and they added an extra bed for us, which was much more comfortable! This room had been recently renovated! The hotel's location is excellent, very close to the sea! The beach club is super. You step out of the hotel, and there are shops, massage parlors, and a 7-Eleven nearby!"

"My experience at Keemala was beautiful and different in terms of concept and design 🌿. What I liked most was how smartly the property blends the villas with nature. You feel like the villa is part of the forest, not just a normal hotel room. The atmosphere is peaceful, the privacy is great, and the views around the property give a relaxing feeling away from city noise ☁️. The bathroom was truly impressive, with beautiful design, space, and details ✨. It was one of the best parts of the villa for me. Breakfast was also good, and the shakshuka was amazing and very delicious 🍳. The staff were kind and respectful ⭐️, and it was clear that they tried to help as much as possible. However, I also felt that some of them seemed a bit tired or stressed. That being said, I did not feel the place was as luxurious as I expected for the high price 💸. The experience is unique, but it is more about the nature concept, privacy, and design rather than classic luxury or the level of service I expected from a resort at this price. Also, you should not mind seeing geckos almost everywhere 🦎. This may be normal because the property is surrounded by nature, but it may not be comfortable for everyone. The most disappointing part of my stay was an incident near the private pool. There was a glass cup, and I thought it was safe to use around the pool or maybe non-breakable, but the wind knocked it down and it broke. After that, the hotel charged the full 3,000 THB deposit for cleaning, even though the staff cleaned the area in less than 20 minutes and told me it was safe afterward. Later, during checkout, I was told again that the area was not safe and that the deposit would be kept for further cleaning, which felt very frustrating. I really think the resort should provide non-breakable cups around both private and public pools, because glass near a pool can easily become a problem for any guest, especially with wind or outdoor areas. I also hope the deposit policy becomes clearer and more reasonable, because losing the full deposit for an accidental situation left a negative feeling at the end of the stay. Overall, I recommend it if you are looking for a unique nature stay, high privacy, creative design, and a beautiful bathroom. I would not recommend it if you expect strong luxury for the price, dislike geckos, or do not like strict policies for small accidents."

"The personnel is really attentive at all times. The room is impressive and super clean! Private beach but no umbrellas. The food is great we loved every dish we tried in the complimentary dinner set. You can choose from a large variety, every time we tried different stuff. The swimming pool is super nice but make sure you wear swimming shoes unless you want to scratch your feet. The pool has a very particular theme as seeming a natural sandy beach. Really cost-effective and we had a pleasant stay! Only one downside- no gym facilities:("

"Fantastic location with stunning sunset views. The room was clean and elegant, beautifully decorated to create a great ambiance. The staff were warm and attentive, and getting around was very convenient. Overall, it was a pleasant and comfortable experience, definitely worth staying at."