The 16 bed apar**ent was standard, it had a nice kitchen and good selection of rooms. The bath with showers were impractical and leaked flooding the floor, but this wasn't too much a pain. It wasn't quite the ski in / ski out we imagined as there was a lot of walking to get to the slopes that was classed as a ski in ski out but it did the job. The spa however was dreadful. I was initially blown away by it, the tranquil and tropical reception, the amenities it boasted was impressive, but once taking one step in it all changed. At the main bottom of their pool is a drain out of sight that was broken; I unfortunately pushed off from it and it made a lovely long deep cut all down my foot. The lifeguard was absolutely no help in providing assistance, he was on his phone in his room that sits next to the pool and couldn't care less that I was bleeding over the poolside. A receptionist rushed to help me and assisted in getting me bandaged up. I was referred to go to the clinic and seek more substantial medical attention, and when asking if I could take another bandage as mine was already sodden in blood and chlorine water, they suggested putting a bin bag on it, how delightful! The clean up of blood that was trailed along the poolside was also a spectacle in how careless and disgusting the clean up was. The lifeguard simply hosed the pools of blood down with it splattering and landing in the main pool right next to it. The pool and hot tubs were also lukewarm in temperature which was an unexpected disappoin**ent. Two of our party also picked up verrucas from their trip to the spa which also begs the question of whether this relaxation centre needs to be closed to have some serious repairs and cleaning made. It's safe to say we did not go back to the spa. For anyone looking at this place, I would personally choose to avoid this spot and find another chalet that has a spa that's less likely to infect or cause any harm to your body. If you're not too fused about cleanliness, customer service, or general health and safety standards, then this might be your perfect stay!