Dreams Hotel Puerto Rico

The doors are aluminum and don’t fit properly in the frame so there is about an inch at the bottom of the door open to the outside, susceptible to insects, rats etc. We were woken out of a dead sleep 4 times from how loud other doors slams shut. The bed feels like just springs and we both had back pain in the morning. Do not recommend.

Room on third floor! No elevator. The room was tiny, aged, specially the condition of the mattress. Way old! Lobby space was limited. Staff was wonderful. In essence there is a facility issue. We saw efforts of improvement. However, difficult for frequent travelers to find comfort. Surroundings were like expected in Central American urban settings.

Having a living room and bedroom was nice. No elevator made bags hard to manage. Bathroom was small. Had a good night's rest.

I always try to book when I’m going to attend a concert in the “Choli” because of the location. It’s cozy and clean which is super important to me. Very much recommended.

The blankets had dirt foot prints, the room smelled like urine, the toilet was dirty, the shower drain had hair covering it. This was was of the worst horrible experience I have ever had. We left and went back to the airport to spend the night

I didn't realize there wasn't an elevator. Keep that in mind if you have a lot of heavy luggage. Our room was the third floor and we climbed two flights of stairs. The staff is often not at the desk (they were there 1/3 times we went down. We only stayed for one night). There is a sign that says to call them but we do not have cell service in the USA. We had to get our taxi driver to call them when we went to pick up our luggage and it took them over 10 mins to arrive while we were holding our taxi. When we first arrived, it was late at night, and there was no one at the desk. We were completely stuck. Fortunately they did eventually come but there was no way to reach them if they hadn't been around. They couldn't find our name since their booking notes were handwritten and cursive. Luckily we found our own names upside down and had to point it out a few times. We were only there for one night, but that was a lot of stress for one night and one morning. Some notes about the room: - when you shower, the whole bathroom floor gets soaking wet. - the windows are frosted so you get natural light but no view. - the tap in the bathroom is a push-tap that slowly turns itself off. There is a sink you can use in the lounge area but the hot tap didn't work (nothing came out when turned).

Good staff. The room was clean. The AC wasn't working at first but they fixed it. Good value to just have a bed to sleep in and explore San Juan. I'll definitely book again.

I really enjoyed my stay at the dream hotel it was clean safe and on the street with a mini market a few bars all in walking distance everything else was 10 15 mins away so not bad at all I really enjoyed my stay and most def stay there again