Melbourne Hotels with Airport Shuttle

We had a good time at Grand Hyatt during the summer - Christmas, boxing day test and Yarra Valley vineyard. Everything was very accessible from here. Especially the famous Lune cafe is just in front of the hotel. Make sure you get their corner units, it had a great panaroma view.

The location is very good. It is only 10 minutes walk from Southern Cross. Skybus goes directly to the airport. The street in the middle of the ancient building is very beautiful. The breakfast is also good. The facilities are a little old, but the maintenance is OK. The area is also large enough.

Unfortunately the hotel was in the middle of a construction site when we visited which made getting in and out by foot a little challenging at first. Staff are great and the facilities are also top notch.

Came here as a ‘staycation’ for one night to celebrate my partners birthday. Service was good, the reception team made us feel so welcomed. Room was clean and the view of the river and bay was superior, as the name of this room type described. 10/10 👍🏼 we also used the gym which had a nice view too!

I want to give this hotel 10 stars!!! I booked a 6-night stay in Melbourne on a business trip. I was really satisfied with the stay and felt friendly and loved~ 1. The location of the hotel couldn't be better. It is just behind Melbourne Town Hall. You can walk to Collins Street, City Center and Chinatown for shopping and dining. There are two large parks in front and next to it, and there are full of coffee shops opposite 2. The hotel has a guide dog named Mr. Walker, who was raised by the Victorian Guide Dog Organization. He came to the hotel when he was over 1 year old and became the guide dog ambassador of the hotel! He patrols the lobby for one hour every day from Monday to Saturday at 10:30 am and 15:30 pm! Help special people in need. The dog was raised by the staff's love. He is now over nine years old and very strong. He is quiet at work and very lively after work. The staff said that he would go for a walk, take a bath and sleep after dinner every day. 3. The staff are very friendly and answer all questions. There are also several Chinese staff members who are expected to provide better help. 4. The hotel room is too big, much bigger than several accommodations of the same brand and price in Australia! 5. The hotel has its own tennis court, which is charged by the hour, but I didn't go there. It looks very big from the room. 6. The sanitation is super good. The auntie cleans up every time and provides drinking water. This is my first time in Melbourne. It's a really great city! I will come to see this dog named Walker again.

The hotel is very cleverly designed and its positioning on high floors gives it great views over the city. It is near Marvel Stadium which is good if you attending something there, but not great generally. The staff are attentive and polite. The rooms are modern and clean and have all the facilities you need. (plenty of charging ports) The spa / gym are well appointed although the treatments are unnecessarily expensive. We had two breakfasts at the hotel. Stick to coffee, fresh fruit and eggs as the rest of the dishes were bland and or defrosted including a ”toasted” savoury croissant that was still cold inside.

Location is good, close to QV, Chinatown and supermarket. We paid to upgrade to suite which is good, all staffs are nice and helpful.

Prepaid S$575.33 for booking a room for 2nights from May 22-24. Front desk charged to my credit card again upon checkout for A$586.16 (S$543.59). He didnt realise the double charge until I brought to his attention. He apologised and reversed the charge, & assured me there wont be a credit card admin fee charged. However, when I received my credit card statement, it shows I was charged S$39.04 being FX & bank fee for the mistake the front desk staff made. I’ve been following up with Sheraton MEL since July 10 on this matter but no news after July 26 when I gave the bank information as requested by Mr Kajal Gaurav to process the refund. Till today Aug 21, I have yet to receive the refund. I have emailed several times to Sheraton but no one is replying. I am still waiting to hear from anyone copied in the email correspondence to provide an explanation and if I will still be receiving $39.04. Meanwhile, I’d still like to thank David, the housekeeping staff, who was extremely helpful during my stay.