Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 4, 2023
Guest User
This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.
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Price per night from:£170
Posted on Feb 12, 2025
Ian
Perfect stay. They reached out beforehand to check in with me. Arrived early and they allowed an early check in with a free upgrade. Room was spotless and well equipped. Kitchenette with all the equipment you'd need, small washing machine, free Netflix and impressive little touches like a free bottle of wine if you solve their Rubik's cube and a free packet of popcorn on request. Lounge is well equipped and breakfast was good (eggs, sausages, bacon, mushrooms, tomatoes, beans, some pastries and yoghurts, a waffle maker, juices, coffee and teas, etc.). Staff were always friendly. An excellent stay overall!
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Price per night from:£156
Posted on Aug 23, 2026|King Room
vancy777
The surroundings are excellent, and the location is convenient. The room was spacious and cleaned promptly. Room service was also very efficient; anything I needed was delivered quickly with just a phone call. I accidentally scraped my leg, and when I asked room service for some disinfectant, the hotel's medical staff came to my room to disinfect and bandage it, even thoughtfully asking how I got the scrape. The breakfast was exquisite, and the flat white truly is my favorite – I had it seven mornings in a row! The restaurant manager and staff were very warm and friendly, and their attire was elegant and neat. I'll definitely stay here again next time.
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Price per night from:£208
Posted on Sep 15, 2026|Deluxe King Room
Anonymous User
I didn't stay long due to an early morning flight, so I can't comment on much else. However, I specifically booked an airport shuttle bus at the front desk when I checked in. The front desk staff told me there was no need to book, and that a bus would be available at the time I wanted. But in the morning, when the bus arrived, I found out I needed to provide a reservation name and room number. Of course, they couldn't find my booking (because the front desk hadn't registered it at all). Although they let me on the bus because there weren't many people, it was a very unpleasant experience.
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Price per night from:£111
Posted on Aug 20, 2026|Deluxe King Room
Anonymous UserThe hotel's location is excellent, close to several large shopping malls and various supermarkets. There are plenty of Chinese and Japanese restaurants nearby, making dining very convenient. Grace, a member of the service staff, was very friendly. The room facilities and overall cleanliness were well-maintained. Although the breakfast selection was simple, it tasted good and included freshly made omelets. However, I booked Novotel and found out that floors above 20 are Novotel, while those below are Ibis. Breakfast is also served in the same restaurant for both. I feel there's no point in booking Novotel; I might as well have booked the cheaper Ibis.
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Price per night from:£93
Posted on Jun 21, 2026
Anonymous User1. **Cleanliness:** The room was quite clean, basically spotless, making for a very comfortable stay.
2. **Environment:** The overall environment is excellent. There's a laundry room, and a separate restroom on the first floor that guests can use even after checking out. The location is also fantastic – just a short walk from Southern Cross Station, with a tram stop nearby. It's only a three or four stop ride to Flinders Street Station.
3. **Service:** The service was decent. I didn't encounter any Chinese-speaking staff, but basic English was sufficient.
4. **Facilities:** Everything else was great, except for the showerhead. The water pressure was very low, and it was a rainfall-style shower with a wide spray angle. For women under 180cm, it's hard to reach the water when it's initially strong, and by the time it reaches you, it's barely a drizzle. It made showering quite uncomfortable.
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Price per night from:£51
Posted on Aug 31, 2026|Deluxe Studio
Anonymous UserOverall, not a bad stay despite the various pain points. Expected more from a hotel tied to Ascott though.
Pros:
Located right infront of a free tram zone in the heart of CBD. Easily accessible to variety of places - mostly walkable.
Pretty big room - has a separate living room
Has a kitchenette as well as cabinet filled with cutleries, cooking pots & pans.
Service was rather nice very helpful in various issues and also can receive packages. (However, one staff wasn’t very nice to us but very nice to the Caucasian couples who cut in front of us. Our keycard were locked for some reason and went to her for help - verification wasn’t very thorough like the other staff & when we feedback that our keycard that was left in the room was taken away after housekeeping she was unbothered - could seriously be a safety issue esp for ladies if the housekeeper was shady. Thankfully our check-in staff had deactivated it for room access and made it only usable for electricity)
Laundromat was rather cheap - AUD6
Cons:
Place is a little hard to spot - doesn’t have a big entrance door that is spottable.
Hallways of the rooms looks kind of old - felt shady (but that’s just exterior, inside itself is fine)
Housekeeping is only done every 3 days - left our takeaway bags & trash for 3 days and there was cockroach nymph. Not super thorough in cleaning too (we left an iron board infront of the desk that covered the dustbin and it wasn’t emptied, had to use a paper bag to hold our thrash - but again also seem like a pro cause they don’t touch your things?)
Although filled with amenities but also doesn’t seem to be filled? - no bowls, no dishwasher & soap (please bring/buy your own to wash)
Only rain shower head available, no second detachable shower head. No bidet.
Room walls are quite thin - can hear the outside easily but am not easily bothered. (Good for those who cares to take note)
On the last day, aircon had issue - kept turning on & off on its own (quite loud that I heard it during my sleep (I’m a light sleeper))
Also, they got no memory foam pillows & beds were rollable. No locks so our beds were constantly moving around.
Bring adapters!! - not a big con & should be well prepared but they only have wall outlets
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Price per night from:£90
Posted on Apr 8, 2026|Premium Room With Two Double Beds
Guest UserThe hotel staff were welcoming and ready to help. The hotel ammenities and location itself were perfect, from the pool there was a magnificent view of the sunset overlooking the city buildings. The charging ports in the room were practically placed, the beds were comfy, and the bathroom was modernly designed and spacious. The overall atmosphere of the hotel was calm, inviting, clean and modern, making its shared spaces comfortable to relax. Its convenient location allowed access to ”The District” on Docklands with a range of restaurants and shops alongside public transport. We really enjoyed our stay and definitely would recommend this hotel to anyone looking for a comfortable, modern and enjoyable stay in Melbourne.
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Price per night from:£147
Posted on Mar 8, 2025|Deluxe Two Bedroom Apartment
Tina FeThe hotel carpet smells, the building is old and needs a total replacement of carpet. When we entered our room. It smells like bleach everywhere. We have to open the window to make it go away. The room is decent size and the toilet and bath are separated where there are no hand basin to use after using the toilet if someone is using the shower or bath tub. The view from our balcony is magnificent, the Melbourne tall buildings skyline. I also love the location because it is near public transport, free tram and shops, even universities. The kitchen are complete with cooking utensils and pans. They got free coffee, tea and milk. The toiletries were given 1 set of tiny bottles but we are 4 people booked in.
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Price per night from:£68
Posted on Jul 21, 2026|Studio Apartment
Little Bear 29Room was exactly as described and with Cooktop, microwave, and fridge did not need take out all the time. Staff at front desk were extremely helpful and nothing was too much trouble for them. May not be the flashiest hotel but it is great value for money and in a great location with a tram stop right outside the front doors, would recommend this hotel.
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Price per night from:£55