4-Star Hotels in Melbourne

This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.

I didn't stay long due to an early morning flight, so I can't comment on much else. However, I specifically booked an airport shuttle bus at the front desk when I checked in. The front desk staff told me there was no need to book, and that a bus would be available at the time I wanted. But in the morning, when the bus arrived, I found out I needed to provide a reservation name and room number. Of course, they couldn't find my booking (because the front desk hadn't registered it at all). Although they let me on the bus because there weren't many people, it was a very unpleasant experience.

Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.

The hotel's location is excellent, close to several large shopping malls and various supermarkets. There are plenty of Chinese and Japanese restaurants nearby, making dining very convenient. Grace, a member of the service staff, was very friendly. The room facilities and overall cleanliness were well-maintained. Although the breakfast selection was simple, it tasted good and included freshly made omelets. However, I booked Novotel and found out that floors above 20 are Novotel, while those below are Ibis. Breakfast is also served in the same restaurant for both. I feel there's no point in booking Novotel; I might as well have booked the cheaper Ibis.

Overall, not a bad stay despite the various pain points. Expected more from a hotel tied to Ascott though. Pros: Located right infront of a free tram zone in the heart of CBD. Easily accessible to variety of places - mostly walkable. Pretty big room - has a separate living room Has a kitchenette as well as cabinet filled with cutleries, cooking pots & pans. Service was rather nice very helpful in various issues and also can receive packages. (However, one staff wasn’t very nice to us but very nice to the Caucasian couples who cut in front of us. Our keycard were locked for some reason and went to her for help - verification wasn’t very thorough like the other staff & when we feedback that our keycard that was left in the room was taken away after housekeeping she was unbothered - could seriously be a safety issue esp for ladies if the housekeeper was shady. Thankfully our check-in staff had deactivated it for room access and made it only usable for electricity) Laundromat was rather cheap - AUD6 Cons: Place is a little hard to spot - doesn’t have a big entrance door that is spottable. Hallways of the rooms looks kind of old - felt shady (but that’s just exterior, inside itself is fine) Housekeeping is only done every 3 days - left our takeaway bags & trash for 3 days and there was cockroach nymph. Not super thorough in cleaning too (we left an iron board infront of the desk that covered the dustbin and it wasn’t emptied, had to use a paper bag to hold our thrash - but again also seem like a pro cause they don’t touch your things?) Although filled with amenities but also doesn’t seem to be filled? - no bowls, no dishwasher & soap (please bring/buy your own to wash) Only rain shower head available, no second detachable shower head. No bidet. Room walls are quite thin - can hear the outside easily but am not easily bothered. (Good for those who cares to take note) On the last day, aircon had issue - kept turning on & off on its own (quite loud that I heard it during my sleep (I’m a light sleeper)) Also, they got no memory foam pillows & beds were rollable. No locks so our beds were constantly moving around. Bring adapters!! - not a big con & should be well prepared but they only have wall outlets

This is my second stay, and I'm very satisfied. The apartment is spacious and bright, the room is very clean, and the kitchen is well-equipped for simple cooking. The front desk staff were also very welcoming. The hotel is located in the landmark Box Hill apartment building, right above Box Hill Central, with a food court, station, supermarket, and Asian supermarket all downstairs – very convenient!

Overall, it was a good stay, but we expected a little more. The water pressure in the room was weak and the water temperature would randomly turn hot and cold. As we were staying for 9 nights, we requested a room change the next day, although the replacement room had a less desirable view. The shower also doesn’t have anywhere to hang the towels, meaning you have to step out into the cold to reach for your towel behind the door, not the most thoughtful design. Located 1 stop away from the free tram zone, which is ＜10mins walk, that benefits from getting into CBD.

I spent a long time choosing this hotel on the platform before my trip to Melbourne. The listing mentioned it was a new opening in December 2025, and the location looked fantastic – right next to Queen Victoria Market with tram stops just downstairs, making it super easy to get to all the attractions. I was in Room 506. However, after checking in, I noticed two lights in the room weren't working, as shown in the picture. Since there's no main ceiling light, my friend and I had to rely on just one corridor light, three small desk lamps, and natural light from the window to get around the room. This made putting on makeup really inconvenient. The bathroom lighting was also quite warm-toned, and it felt a bit cramped with both of us trying to get ready in there. The bedding was clean, which was good. But, we found leftover paper scraps from the previous guest in the rubbish bin, and there was even some product packaging left in the storage cabinet near the entrance. The hotel appears to be a renovation, as the air conditioning control panel was yellowed and looked quite old. It's worth noting this isn't a traditional hotel; it's a serviced apartment. I've previously stayed at serviced apartments from brands like Stey and Habyt on short-term rentals, and based on this experience, I feel lyf still has a lot of room for improvement.

The hotel carpet smells, the building is old and needs a total replacement of carpet. When we entered our room. It smells like bleach everywhere. We have to open the window to make it go away. The room is decent size and the toilet and bath are separated where there are no hand basin to use after using the toilet if someone is using the shower or bath tub. The view from our balcony is magnificent, the Melbourne tall buildings skyline. I also love the location because it is near public transport, free tram and shops, even universities. The kitchen are complete with cooking utensils and pans. They got free coffee, tea and milk. The toiletries were given 1 set of tiny bottles but we are 4 people booked in.

I’ve stayed at numerous at the Punt Hill apartments over the past decade, though it had been a while since I last stayed in one. Our one bedroom apartment was spacious, however the hotel is quite run down now. Walls in the bathroom weren’t very clean, neither were mugs and cutlery (I always make a habit of cleaning things before I use them!). I ended up staying mostly in the hotel as I was sick with the flu so I noticed the wifi was very glitchy and intermittent too so it made streaming shows quite difficult to watch that I ended up just using my phone. The beds were comfortable though! The location is actually fantastic too, right in the heart of China town and easily walkable to places.