Spa hotels in Melbourne

First we start with check in, is easy and convenient at nearby IGA (2 min walking) till 12 am (so easy for late night flights in). The unit as per photos, new and clean. Kitchen is fully equip, even provide me with salt, pepper, oil and a rice cooker. It also come with clothes washer and dryer. Space might be a bit tight, need to adjust a bit but with the superb location, is acceptable (maybe because we Aseans are much shorter). Food is easy to find and all around, so no issue on food at all. Metro and trams just footsteps away. No regret choosing this place. I was anxious initially as during my booking, there was no review and as I have 2 kids with me, I really worried stranded on the streets as we arriving at night. But the pm with them slowly put me at ease. Another issue was we accidentally left our tripod upon check out. After coming back from the Great Ocean roadtrip, they purposely arrange Uber to send me back the tripod (deeply appreciate the effort and thoughtfullness). So yeah, go ahead and book this, guarantee happy with your option. Thanks.

Subtle yet luxurious, with friendly staff, including a Chinese-speaking receptionist. The doormen were also excellent, helping me pinpoint locations for taxis since ride-sharing apps default to no parking at the hotel. I had to verbally communicate with the driver upon arrival, and everyone here is very willing to help. The rooms are spacious, and bottled water, small soaps, and other amenities are replenished during turn-down service.

The room was incredibly spacious, the bed super comfortable, and the linens were top-notch. The front desk staff were very nice, and the WiFi was fast. The view was amazing! Right outside the north exit, you can stroll along the Yarra River to the sounds of beautiful music – it was incredibly chill. If you exit the south door and cross the street, you'll find a 7-Eleven, McDonald's, a great brunch spot, and a steak restaurant. Inside the hotel, there's KFC, Japanese, Thai, Italian, and Chinese restaurants, plus a food hall with lots of delicious and affordable Chinese options that stay open late. We even had some warm Singapore Laksa after coming back from the Great Ocean Road. Taxis are also convenient; the taxi stand is right in front of the waterfall lobby. Many day tour pick-ups are here too, so coming back late isn't a safety concern as you step right into the hotel. Public transport is also good, with tram lines 85 and 96 very close by, and Flinders Street and the Cathedral within walking distance. I feel like I made the right choice! I booked it for over 1200 a night, and it's much better than what you'd get for 1200 in city centers like Beijing, Shanghai, or Shenzhen.

I stayed at the Grand Hyatt from 1st Aug to 9th aug in a yarra river view room. The check in was seamless, room was large and spacious. However a few arises raised throughout t he stay. The room was made but bedsheets not changed even after 3 nights. I had to call in to the guest concierge to get them to change the sheets in the middle of the night. Reason my son has respiratory issues and is allergic to dirt and dust. We were informed that housekeeping only starts on 4th day morning 9am and we had to wait the next day. The hot water connection was also bad in the room.whenever I was showering in the main standing shower and my wife came in to use the common sink to wash my son's milk bottles. The moment she turns on hot water from the sink, the hot water from the shower area would automatically be cut. I would feel shots of ice cold water sprayed onto me whilst soaping or in midst of shower. Not a pleasant experience. I highlighted upon check out but the receptionist lady Daphene was instead thinking I did not know how to to operate a shower tap. She was clearly not listening and even her trainee standing behind her was giggling at the nonsense. Lastly Daphene automatically wanted to charge me on the deposit for the full stay despite it was fully paid on Trip.com. when I told her it was already a paid stay she told me she didnt have it on record as it was a 3rd party stay. What a disgrace of a hotel and bad customer service

This hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations! Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?

I chose this place because it has a kitchen. It's very close to Victoria Market, which is great. They also provide dish soap for washing dishes. However, I couldn't figure out how to turn on the range hood at first, and the cooking fumes ended up filling the whole room. It would be more convenient if there were instructions on how to use it. If you're staying for several days and plan to buy a lot of groceries, the fridge is a bit small and can't hold much. There's a swimming pool, a gym (where you can refill your water bottle), and a laundry room with washers and dryers on the ground floor, which is quite convenient. It costs $5 for 45 minutes. The room itself was clean and nice. The soundproofing was pretty good; at least I couldn't hear any outside noise.

Excellent location, good environment, close to the city center attractions; the room has a large balcony to watch the scenery.

The location is excellent, I just returned my Hertz Thrity car downstairs after return my buffing billing. The room is so clean and spacious. In CBD sooooo many choices to eat. Also we join local tour in nearby stop. Just one thing which I aware in the comment is still the staff atttude….. one in the morning is really unhelpful to answer guests not only me but all. But the afternoon duty is much much better and help me to find even some hangers and put in the room the next day.

The room's cleanliness was a bit subpar, especially the floor. However, the facilities were quite comprehensive, including a washing machine, dryer, and refrigerator. We booked two rooms for our family, and one of them had a washer-dryer combo instead of a separate dryer, which wasn't very efficient. Room cleaning was also a bit inconsistent; one room was cleaned daily, while the other wasn't. Furthermore, the hotel's internet speed was terrible. It was okay during the day, but the Wi-Fi was practically non-existent in the evening – barely enough to send a few messages, and sending pictures was almost impossible. On the positive side, the hotel's location is excellent, very close to Victoria Market, and convenient for public transport to other places. There's also an Asian supermarket and various other shops downstairs.

Location: The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable. Cleanliness: This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible. Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief. Service: The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously. Facilities: Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family. Room: The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep. Overall: While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.