5-Star Hotels in Melbourne

This hotel is elegantly designed with a touch of classic charm. It's centrally located with great transport links, and all the main attractions (State Library, Royal Arcade, Hosier Lane, Queen Victoria Market, Yarra River, train station, etc.) are within walking distance. Public transport to other sights is also right on your doorstep. There are tons of dining options nearby. The hotel's breakfast offers a wide variety and is delicious, and the staff are very welcoming.

I stayed at the Park Hyatt Melbourne for three nights and had an absolutely perfect luxury experience. The hotel's location is excellent, within walking distance to many shopping areas and attractions, making getting around incredibly convenient. The front desk staff were professional and friendly, handling check-in quickly and even thoughtfully recommending city tour routes. The room design was minimalist yet high-end, with large floor-to-ceiling windows offering panoramic views of Melbourne. The room had superb natural light, the bedding was soft and comfortable, the bathroom was spacious, and premium toiletries were well-stocked. The hotel breakfast offered a rich variety of fresh and delicious options. The fitness area was well-equipped, allowing me to maintain my workout routine even while traveling. Overall, the atmosphere was quiet and elegant, and the service was meticulous. It's perfectly suited for both couples on vacation and business travelers. It's my top choice for staying in Melbourne; the experience was simply impeccable.

This was a trip with my wife in Melbourne for a few days before we head off to Tassie. We stayed at the loft room (note the loft bedrooms are located on lower floors, ours was on 2nd floor). On the arrival day, while we were off loading our luggages from our car (there were a few bags as we had just gone to a vineyard and had purchased 4 bottles), the 2 guards at the back door entrance, whom have clearly saw us, but didn’t assist with the luggage, nor inform the front desk to assist us. We ended up carrying the multiple luggages (along with the 4 wine bottles) while the guards watched.  On the second day, the guards were friendly - they assisted with doors and greeted us. On cleanliness, after first night, our toothpaste was empty but cleaning staff did not replace with a new set, but overall room was clean to basic standard.  However, our room had a bit of odd well on second night (first night was fine) not sure what the issue was but it did smell like kitchen cooking smell (we didn’t cook there). Breakfast was of good value and the staff working there were friendly and very responsive, I would probably say that the best experience was our breakfast thought out our stay there.

Our family of three stayed for one night. First, upon check-in, our room wasn't ready because cleaning was still in progress. We waited in the lounge where we were offered snacks and drinks. It took about 30 minutes, and as an apology, we received two bar vouchers. So far, so good. However, the next morning at 9:30 AM, a cleaning staff member came to our room to ask when we would be checking out. Check-out was at 11 AM, so I don't understand why they needed to come to the room to prompt us to leave. Then, 15 minutes before check-out, someone came to the room again, saying there was an apology gift (bottled beer and Coca-Cola, which were inconvenient to carry). We also received a call from reception. Our relaxing morning was completely ruined. I would not recommend this hotel to anyone looking for a peaceful stay.

Great place. Location is awesome, close to everything! Warm and friendly staff! Loved our stay here

If you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas. 📍 Prime Location Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience. ✨ Impeccable Cleanliness From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule. 👨💼 Friendly, Attentive Service Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest. 🧭 Thoughtful Facilities It’s the little things at Quay West that stand out: • A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack. • In-room laundry facilities saved me from hunting down laundromats mid-trip. • The comfortable lounge and communal spaces offer a quiet place to work or unwind. • Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.

For my 21-day trip to Australia, I stayed at 11 hotels, mainly across Sydney, Melbourne, and Adelaide. Here’s my ranking of the hotels from best to worst in terms of overall experience (I've also noted their value for money, considering the price): 1. Capella Sydney (low value for money) 2. Park Hyatt Melbourne (high value for money) 3. InterContinental Melbourne The Rialto (average value for money) 4. Crown Towers Melbourne (high value for money) 5. Le Méridien Melbourne (average value for money) 6. Hilton Adelaide (average value for money) 7. The Langham Melbourne (low value for money) 8. Citadines on Bourke Melbourne (excellent value for money) 9. Meriton Suites Waterloo, Sydney (high value for money) 10. Best Western Plus Travel Inn Hotel Melbourne (low value for money) 11. The Hotel Windsor, Melbourne (very low value for money) As for Le Méridien Melbourne, there's not much to say, honestly. It's a pretty standard international 5-star hotel. The location is good; Parliament House is very close, and Chinatown and Flinders Street Station are all within walking distance. The service and facilities meet expectations, though the outdoor pool was too cold to use in the mornings.

I was really looking forward to staying at this hotel, and my first day was great. The pool facilities were excellent, and I even had the whole pool to myself when I went for a swim. However, on the second day, when I returned to my room at 10:30 PM, it hadn't been cleaned at all. There was just a sign saying to notify them if I needed housekeeping. Seriously, at 10:30 PM, do I have time to wait for them to clean a room that hasn't been touched, with nothing moved? I'm extremely disappointed with W's service. This isn't even peak season for the hotel, why wasn't the room cleaned? Is it because they knew I was only staying two nights, so they treat a solo guest like this? I can't accept it. I don't even bother calling to complain anymore.

This is an older five-star hotel with decent service. Its location is similar to Tsim Sha Tsui East in Hong Kong – quiet, with many famous shops, bars, and Western restaurants nearby. However, you'll notice a lot of tourists around when you step outside. The breakfast is pretty good and acceptable, offering standard fare like bread, eggs, coffee, cheese, ham, and fruit – all the daily essentials. The main drawback is that the hotel is too close to the two adjacent buildings. There are very few rooms with a view; most rooms get little to no sunlight throughout the day and require the curtains to be drawn almost constantly. The bathroom is particularly bad. The shower screen only covers half the area, so water inevitably splashes all over the floor, making it a mess. This means you often have to use bath towels to dry the floor, leading to constantly wet carpets and very dirty towels in the long run.

For my 21-day trip to Australia, I stayed in 11 hotels across Sydney, Melbourne, and Adelaide. Here's my ranking of the best to worst experiences (with value for money considered): 1. Capella Sydney (low value for money) 2. Park Hyatt Melbourne (high value for money) 3. InterContinental Melbourne The Rialto (medium value for money) 4. Crown Towers Melbourne (high value for money) 5. Le Méridien Melbourne (medium value for money) 6. Hilton Adelaide (medium value for money) 7. The Langham Melbourne (low value for money) 8. Citadines on Bourke Melbourne (best value for money) 9. Meriton Suites Waterloo, Sydney (high value for money) 10. Best Western Plus Travel Inn Hotel Melbourne (low value for money) 11. The Hotel Windsor Melbourne (worst value for money) Now, let's talk about the InterContinental Melbourne The Rialto. Like The Windsor, it's a heritage hotel, and its beauty is undeniable. It truly looks like a 19th-century Neo-Gothic Venetian castle! Located in the heart of Collins Street, it's one of InterContinental's most luxurious heritage hotels worldwide. When you stay here, you can't help but spend time exploring, as both the exterior and interior decor are magnificent, and the room facilities are top-notch. It's definitely worth a stay.