Not a good experience! I have booked for my husbands birthday for a lake view room but our view was the roof of the ground floor and solar panels. I even asked reception to change our room but they were not helpful and straight away without checking the system said no we are fully booked.
I left my charger in the room after checkout, I call them 5 minutes after checkout and after calling several times finally the answer the phone and they said our house keepers will let us know if you left something, I said i know that I left it the plug so Im 100% sure its there. But then again they were not helpful to call me if they find it.