Spa hotels in Berlin

The room has excellent natural light, and the location is fantastic. The service attitude is also top-notch. I'll definitely choose to stay at SANA again when I come back to Berlin! It's about a five-minute walk to the subway station, and it's very quiet at night. The in-room coffee machine is also super good.

The hotel was beautifully decorated and in a great location. We stayed there for 3 nights over New Year's Eve. It must be even more beautiful in the summer. The staff are always available and address any issues promptly. It's also really cool that each elevator plays different music. I would recommend it to everyone.

Nice hotel, friendly staff, clean room, comfy bed, safe in room, fridge, T.V. Best selection of Breakfast buffet at this hotel compared to all previous German hotel breakfast buffets eaten so far. BUT I booked this hotel for the sauna which were not available due to construction work when I arrived, with no info about the closure of the Sauna online before booking which is unnaceptable for the top hotel listing in Berlin with Sauna when paying customers book specifically to enjoy the sauna. Lucky for me I visited the best Men only sauna in Berlin called Artemis that evening which had the most beautiful female staff who attend to your every need, which left me relieved, refreshed and happy enough to forget the disapointment of no working sauna at the hotel I booked. Many nice restaraunts, bars and tourists attractions in walking distance with near by train station to reach other parts of Berlin to far to walk. Overall good hotel.

The bed in this room category was incredibly soft. I suspect it's quite old, as I just sank into it completely, offering absolutely no proper support. I had a terribly uncomfortable night and barely slept at all. I had expected the bedding to be similar to the Marriott in Copenhagen, but this particular bed at the German Marriott was surprisingly uncomfortable. It was nowhere near as comfortable as the twin room I stayed in the following day.

Despite the great location, I cannot recommend this hotel. It falls far short of InterContinental’s five-star standards. My room was poorly maintained, with uncomfortable, gritty bedding and lackluster housekeeping that failed to clean basic items like a used tea cup or tidy the room while I was out. It felt more like a two-star establishment than a luxury hotel. I am extremely disappointed with the service and strongly urge management to take immediate action.

Dissappointing... We come here for more than six years, and it goes seamlessly down. In the evening is the sauna neglected, nobody comes to replenish towels and water cups, not to mention that ”renovation” meant the removal of the fridge, which used to offer free soft drinks and bottled water after the saune. Just two sorts of tea (if you can sustain that four kind of black tea means four sorts of tea...). Nobody controls the sauna temperature anymore, one day it was crispy hot, last time one could fall asleep inside... The rooms cannot be heated, just cooled. If you try to turn air condition off, you can´t, and they need the approval of the building´s owner to change the set temperature for the entire hotel. Last time they offered us a heater, now we had to change room for extra charge. All staff seemed overwhelmed with the complaints, except for apologies there is nothing to get in exchange for the wasted time and money... Room keys don´t always work in the elevator or on the floor. Extra coding for the sauna works every now and then. Staff overwhelmed, room orders come very late or not at all. No coffee sets whatsoever.

Lovely hotel with fruit, water and a few sweet treats always available. The bed and shower were comfortable and the room was spacious. There was a lovely coffee machine in the room, but I would just suggest having a spoon to help stir the coffee.

We stayed at NH Collection Berlin Mitte for two nights over the weekend. Overall, it’s a great value for a short trip. The location is excellent and the staff at reception were very friendly and helpful. The room had everything we needed (comfortable bed, great bathroom, TV). The best part was the sauna included in the price — perfect after cold winter walks, and it’s open until 10 pm. Two small downsides: we felt a slight draft from the balcony window (winter stay), and there was a faint “old” smell in the room. Not a big issue, but worth mentioning. We didn’t try breakfast, so can’t comment on food.

Let's start with the positives: The location is excellent, right next to the U2 subway station and very close to the U6. If you have the Berlin WelcomeCard, getting around by subway and bus is super convenient and saves you a lot of walking. There's a Rewe supermarket across the street with a great selection of food, and their salad bar and hot food counter are both excellent. Now for the negatives: The staff were arrogant and rude. I waited in line to check in for almost 20 minutes when a white man just walked up and stood next to the queue, not bothering to line up. After the person in front of me finished, I walked up to the front desk with him. He said the balding male staff member at the desk had called him over. I told the male receptionist that everyone was queuing and should be served in order, but he insisted he had called that specific white man. At this point, another front desk was free, so I didn't argue and moved to that one. This is where it got even more interesting. When I tried to pay the deposit in cash, the female receptionist said they don't accept cash. Isn't it illegal in any country to refuse legal tender? And who says everyone has a credit card? I didn't want any trouble, so I pulled out my credit card, but for some reason, it wouldn't go through. Finally, this female receptionist said her colleague could accept cash, and indeed, the colleague came over and took the money. But if I hadn't asked, they wouldn't have even given me a receipt. For a hotel costing over 2,000 euros a night, they don't provide bottled water unless you're a Hilton Silver member or higher. The coffee is also terrible instant coffee, the worst among the four hotels I stayed at on this Europe trip. The facilities are old but reasonably well-maintained. In short, besides the location, there are no redeeming qualities.

In terms of value for money, the hotel was absolutely unbeatable in my case. The only annoying thing was the newly implemented self-check-in and the impossibility of getting a room before 3:00 PM. Also, the iPad battery died at one point, so some guests couldn't check in or had to wait… but since this was still in its early stages, I didn't factor that into my rating. Therefore, a very, very good rating.