Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 12, 2026|Palace Side Superior Twin Room Non-Smoking
Guest UserA truly excellent and charming boutique hotel. The location is superb, and the building itself is steeped in history, making it a very worthwhile place to stay. The buffet breakfast is served on the fourth floor in a historic space with a beautiful glass ceiling. The food was exquisite and delicious. What particularly impressed me were the two concierge ladies; they went above and beyond to help us find a ride-hailing car, loaded our luggage, and even waved us off as we departed. A truly wonderful and delightful hotel experience.
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Price per night from:MXN$12,373
Posted on Aug 25, 2026|Deluxe King Room River View , Non Smoking
Anonymous UserThis hotel is the perfect choice for early morning flights or late-night arrivals at Haneda Airport. It's directly connected to Terminal 3, just a few minutes' walk away, saving you the hassle of travel. The rooms are spacious and well-equipped, offering charming views of Tokyo Bay. The natural hot spring bath on the top floor is a major highlight, perfect for unwinding after a long journey. The complimentary mini-bar drinks in the room are a thoughtful touch. While the price might be a bit high, considering the unbeatable location and high-quality experience, it offers great value for money as a transit hotel.
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Price per night from:MXN$5,081
Posted on Sep 24, 2026|Deluxe King Room Non Smoking
Guest User
Flawless, except for the price. When I stayed here in 2016, it was around 2600. The location is excellent, with plenty of restaurants in Akasaka downstairs. It's about 2 kilometers from Ginza, and you can even jog around the Imperial Palace from here. The Parliament and Police Headquarters are also nearby.
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Price per night from:MXN$13,141
Posted on Sep 5, 2026|Marunouchi Room
Blitzkid77I've stayed at several luxury/5 star hotels in Tokyo and Four Seasons at Marunouchi is a very rare hotel that impressed me with their service. 10/10 would recommend this to friends visiting Tokyo for a holiday.
I filled up the arrival details form before my flight. I was arriving in Tokyo on a red-eyed flight and was planning to reach the hotel at about 10am to deposit my luggage and walk around before I could check in. But when I was at the airport at 8am I received an email informing me that my room was ready. I wondered if it really was as this is the first time I ever received this personalised notification. But true enough when I arrived I was brought to the lobby sofa to have a seat and was offered a glass of wine. Thereafter a staff brought me to my room to do my check in in the room itself which I thought was nice since I wouldn't need to stand at the counter. The staff also showed me around the room during check in which also included some mandarin oranges and a handwritten card which I appreciate. I was also introduced to the hotel's various message apps with the staff which I used to enquire about breakfast, spa and taxis - I found this really convenient, other hotels do not have this service. The staff who checked me in also offered to add to my personalized profile about my usual request for extra bathroom towels. He also asked whether he could recommend any itineraries for me which I appreciate. The staff at the lobby secured taxis for me to nearby attractions and also my dinner restaurant at the exact timing I needed - the taxi was already waiting when I arrived downstairs, I really appreciated that.
The hotel room was excellent - very modern furnishings and clean room with everything you'd need. The breakfast was good quality though I wished the buffet had more options, it was quite limited considering the price. There were main dishes that you could add but they were at an extra charge. The hotel was also at a very good location in Ginza near the shopping district and also Tokyo station. But too bad the views were nothing special.
Overall the best hotel in terms of service in Tokyo. Would definitely recommend this hotel to friends. I wish I had gotten the names of the staff to compliment them.
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Price per night from:MXN$19,916
Posted on Jul 11, 2026|Studio Premier King
AllieEllieIt’s our second time visiting the hotel, we felt like the service and experience has not been as good as our first visit.
A few things to note: neighborhood has a lot of drunk people at night and it wasn’t quite clean
Room is spacious but the housekeeping failed to give a personal touch. For 5 stars hotel, housekeeper usually will note the preference of guest and try to make guest feels like it’s a home away from home, Bellustar makes you feel like it is a hotel. Every day it is back to factory setting.
Taxi or uber are NOT allowed to drop off at lobby where there is covered. We need to be dropped off on side road and walk… don’t quite understand why. We asked and hotel said it’s policy?!
It’s an overall great hotel but considering the pricing point and experience we had, there are many other choices in Tokyo we can go for.
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Price per night from:MXN$14,031
Posted on Oct 14, 2026|Run of House - (1-2Occupancy) Non Smoking
ShilaoguaDirectly connected to Terminal 3, making it ideal for travelers catching early morning flights or arriving late at night. Both check-in and check-out are handled automatically via kiosks, which is very convenient. A separate accommodation tax of 200 yen applies. The room size is quite spacious compared to the Japanese national average, and the view from the room is also nice. I didn't get to try the hot springs, so I can't comment on that.
The pillows are a bit firm and high, but it didn't affect my sleep quality. The only real complaint is that the Wi-Fi signal was terrible. I stayed in Building C, 6th floor, near the elevator; it could hardly connect, and even when it did, it kept dropping. Whether using Apple or Huawei devices, the experience was awful and completely mismatched with the hotel's upscale overall style.
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Price per night from:MXN$2,568
Posted on Aug 25, 2026|1 King Bed, City View
NxiaojiaOur family trip to the Hyatt Regency Tokyo was a fantastic experience overall! The location is super convenient, making it easy to get around for shopping and sightseeing. We booked a city-view king room, and the view was great. The room was clean, tidy, and well-equipped. For a Tokyo hotel, the space was quite generous, so it didn't feel cramped with the kids. The hotel lobby had a wonderful ambiance, and the staff were polite, attentive, and responsive to our needs. The cleanliness was spot on, and the bedding was comfortable, leading to a very peaceful night's sleep. The hotel facilities are excellent, and the overall atmosphere is quiet and comfortable. It's a great choice for families, perfect for both exploring and relaxing. It's definitely worth considering for a trip to Tokyo, and we'd think about staying here again next time.
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Price per night from:MXN$6,837
Posted on Jun 1, 2026
Alvis Yeo[HOSHINOYA Tokyo: A Vertical Ryokan Experience]
HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city.
[Getting There]
We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day.
[Arrival and Check-In]
The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks.
[The Suite]
We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property.
[The Top-Floor Onsen]
Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day.
[Areas for Improvement]
Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.
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Price per night from:MXN$24,620
Posted on Jun 6, 2026|Double Room
TiandianbaWithin a 10-minute walk from Shibuya Crossing, the breakfast selection isn't huge, but most of it is delicious. The room size is perfectly adequate, and it's kept very clean. The front desk staff all speak good English, and you can leave your luggage with them. I didn't get a chance to try the complimentary soba noodles in the evening or the Yakult at the public bath, but I'd definitely recommend this place to family staying in Shibuya in the future.
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Price per night from:MXN$3,409
Posted on Nov 10, 2025|Capsule Room for Men Only, Non Smoking, with Public Bath
Guest UserGood price for a capsule within walking distance of a JR station that reaches ikebukuro and Shinjuku pretty fast. Even has an onsen and sauna! Has a chill area to read manga and buy beer also. Staff also friendly and speaks English which is good to not get lost
Only downside is the baggage area is quite messy and feels a bit dirty
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Price per night from:MXN$424