4-Star Hotels in Sapporo

The hotel room is new and facilities are good. We stayed here for two nights. On the first night, we found that the air-con was noisy and disturbing. We reported the issue to the front desk. They responded quickly. As the hotel was full, they couldn’t change room for us. But they did offer a number of solutions to us. The service was excellent and the staff was able to communicate in English. Compared to other hotels, the staffs there have good language skills. Some of them are able to speak a few languages. They changed room for us the next day and the room was nice. Will book this hotel again if we go to Sapporo in future.

The hotel is ideally located, just around 4 blocks from Tanukikoji, on the adjacent street. It's a quick 3-5 minute walk to Susukino Station, passing through Tanukikoji, Parco, and Mitsukoshi. Odori Park is also less than a 10-minute walk away. The location is unbeatable. The dining is quite good, though the breakfast menu hardly changes daily. During peak hours (7-8 AM), there's usually a queue for breakfast, so if you're staying more than two nights, you might want to consider other options. That said, Sapporo has plenty of cafes, so finding breakfast early isn't an issue, and you don't necessarily need to book with breakfast included. The hotel is very new with a simple yet practical design. I recommend booking a 23 sqm room if possible. I specifically booked a 23 sqm Deluxe King Room, but there wasn't enough space to fully open two 26-inch suitcases simultaneously. The basic 18 sqm rooms must be even smaller. If you're lucky, like I was, your room window might face the Ferris wheel, which is a nice touch. The public onsen (hot spring bath) is a definite selling point, quite spacious for a city center location. However, when I went between 8-9 PM, it was usually quite crowded, especially with Korean guests. You'd often see a father with 2-4 children, making the bathhouse noisy and packed. I'm not sure why, but during the National Day holiday, when you'd expect more Chinese guests, the majority of hotel occupants were Korean, often families of 3-5. The large number of Korean guests suggests the hotel is generally good, but hearing Korean spoken constantly at breakfast and seeing so many families with children made the hotel feel crowded and noisy. (By the way, isn't South Korea supposed to have the world's lowest birth rate? How come there are so many couples with 2-3 kids?)

Great location as it is directly opposite the Sapporo Train Station, Daimaru Shopping Centre and Stellar Place where there are plenty of eating places. Also within walking distance from the Sapporo TV Tower and surrounding attractions. Rooms were small for Sapporo standard but clean. Check in is at Lobby Level 7. They originally handed us one key card per room and we had to ask for 2 key cards per room. Paid parking is available (JPY1,500/day) and they use the elevator type parking. Super convenient if you choose not to eat in the hotel. Plenty of options including breakfast in the underground shopping alley and some stores open at 7am. The interactive TV screen at the lobby gives good information and they also provide a coffee machine there too.

It was a great experience and one of the best experience from customer service, food and accommodation. Customer service is 10 stars 🫡🌟

My flight landed quite late in the evening, and then the JR train was delayed, so I arrived at the hotel very late. The hotel is just a few minutes' walk from the station, which is super convenient. Restaurants and supermarkets nearby are also very accessible. The front desk staff were very diligent, thorough, and friendly. The breakfast quality actually exceeded my expectations; the spread was much richer than I had imagined.

This hotel in Sapporo, newly opened last year, is located near Tanukikoji, offering a vibrant yet peaceful environment. The family room is spacious. As part of the Holiday Inn group, its quality is guaranteed.

I was on a business trip that coincided with the Dragon Boat Festival, and it was a pleasant surprise! The room size, restaurant, and everything else were very satisfying. The only slight drawback was the location, which was a bit out of the way, but I guess that's why the price was so good. Highly recommend! I absolutely loved the ice cream at breakfast; it was so rich and creamy! A big thank you to the gentleman at the front desk who helped me switch to a quiet room; it was so peaceful!

We stayed for 2 nights, and had a pleasant stay. The hotel is 3 mins walk to Susukino and 5 mins walk to 狸小路 with many convenient stores and restaurants around. The front desk staff helped us to check in with the check in machine and the process was fast. We like the beds and room size, and the free flow of Haskap juice throughout afternoon and evening. The drawbacks are the front desk staff have limited English and didn’t understand our request to have a cleanup in our room as we were sleeping late and missed morning cleanup. The nearest airport shuttle bus stop across from hotel abest Sapporo is 4 blocks away and we have to take a taxi around 950yen with luggages to get there in the slushy snow. There are many Thai tourists in both evenings when we went back to hotel so the hotel is quite popular and crowded. Nevertheless the hotel was able to give us a high floor room away from elevators per our request and we had a quiet room which we appreciate a lot. Will definitely consider staying again given the hotel room is a good price!

Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was. The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband). Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho. Shuttle bus is busiest at the 5pm time slot. Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”. Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!

The hotel has a great location, and you can spot its two main towers from afar while driving in. There are plenty of parking spaces; in addition to standard ground-level parking, there is a large multi-story parking structure, so parking shouldn't be an issue even during peak holiday periods. The room was spacious with a beautiful view. We stayed in a Japanese-Western style room this time, equipped with six pairs of slippers, suggesting it can comfortably accommodate up to 5-6 people. Unfortunately, there were only two of us, so booking a standard Japanese-style or Western-style room would have been enough. The hotel's buffet, which included both dinner and the next day's breakfast, was quite average—the selection wasn't huge, but it was enough to satisfy, and the food wasn't overly salty or greasy. One thing to note is that the room gets very hot, but you cannot open the windows because there are no screens, and at night, a huge number of bugs (mainly ladybugs and stink bugs) appear. Even without opening the windows, they manage to crawl in from somewhere. The hotel provides tape to trap them, but it's still pretty creepy.