Radisson Blu Resort Swinoujscie

Booked family suite at Radisson Blu for 500 euros. Given smaller rooms due to 'accident.' Unpleasant stay, separate fee for pool, downgraded service, unfriendly staff. Paid double for subpar rooms. Left disappointed, won't return. Horrible experience!

This is not 5 star hotel. If you travel a lot you will see the difference when you come here, the details make the difference but I like the location, just 5 min to the beach. The hotel is like a big massive tourist factory. The best thing here is the sea view.

In general hotel is very good. It has clean , spacious, modern rooms. I was surprised not having options „Please dont clean my room”which is available in other hotels already. We can use our towels more than once right? Food was also ok however there was extreamly crowdy during breakfast. It was such a noise in the restaurant that there was no chance to enjoy your meal. What disappointed me the most was service. It happened for the first time. We wanted to enjoy a coffee on the 13-th or 14-th floor in sea view cafe when waiter, young tall man, said to us in impolite way “ next time ask if you can move the chair before doing it. It is not allowed to do so. If you want to eat anything you can’t sit here but at a different table” we were shocked by his behavior! It was said in a rude way and we simply felt like uninvited guests. We left the caffeine without drinking anything. In my opinion, 5 stars hotel can’t afford to hire such staff. It damages its reputation. We also had similar situation on the reception desk - lady made us feel like stupid when she could not answer our questions. I was a guest of Hilton hotel which belongs to the same owner and is located near Radisson. I would come back to Hilton. Radisson disappointed me offering service like in average , poor hotel. Too much visitors made them feel so comfortable in beeing not nice to guests. It was not a rule - when we asked lady who’s name was Karolina she explained everything in 2 minutes with smile. If someone doesn’t like his/her job should not do it. I hope owner will consider this and invest in trainings for his staff.

We had a suite on the 10th flour with incredible view towards the Baltic sea. The room itself was clean, spacious and we haven't had any problems with the amount of water for shower/bathtub. The breakfast had everything you could dream of. The staff was always very friendly and helpful all the time. We also haven't had any problems with waiting for the elevator or any other trouble like some reviews says

Comfy, modern and clean rooms. Beds were good sized and comfortable. Access to the water park coupled with Pool and jacuzzi on the roof make for a top choice. Breakfast was expansive and good quality, very large room with lots of tables and well stocked buffet so never feels crowded.

Radisson is a great place to stay. Fast and easy Check- in , they will gave you 2 cards for doors and elevators. we also paid the tourist or visitors tax good for 3 days stay. The Room has a King size Bed with separate pillows and blanket. The view of the Sea is so stunning, specially during sunset. They also have Sauna , Infinity Pool accessible from 10am to 10pm at 14th Floor. Breakfast is served from 7am to 11am. And Aquapark at the -1 Floor also has 4 Jakozi but only free for 1 hour and the following has 50% discount. overall was fun and hussle free staycation the staff are very nice and accommodating to the Guest's request. We'll be coming back for sure

Unfortunately the pool was not heated and the bar was closed. Both were a reason for us to go there, it's a pity that it wasn't available, but above all that it wasn't announced. There was no apology and no justification. At the prices we paid for a suite, it was a no go.