Having stayed recently at the Verniaz Hotel for a week during the Evian Championship for nearly a week, I am regrettable giving this hotel a rather poor 2star rating. The rationale for this is based on a number of experiences and observations as well as speaking to colleagues who stayed there at the same time, some of them in the chalets and others who stayed like me in the main building. Rooms: Overall dated decor and structurally in urgent need of investment. My room rate for the week was an astonishing EUR 280 per room per night and frankly for this one can and should deserve much better. F & B: breakfast in incredibly poor. During a week with high occupancy due to aforementioned event, one would expect things would in order. Breakfast offering was poor and possible worse than a 3 star Ibis. Many items were not replenished, cooked breakfast items not being replaced. When ordering eggs, one morning they said they had run out of eggs (really in a hotel?) and the next morning when making the same request the answer was ”not sure if we have the right pot/pan to boil your eggs”. Incredibly poor. The photos below show the poor state of affairs on Friday morning and after 20 mins waiting still none of the dishes being replenished. Bar was not opened at start of our stay, later in the week it was open, but one evening trying to get a nightcap after a dinner in town, we waited for 10 mins in the bar, but no staff to be found so we left. The grounds/garden are poorly maintained, like the main hotel facilities and in urgent need of investment. I hope the new owners (Evian Resort) will start his soon as at the prices they charge, its simply not acceptable.
Very Good
64 Reviews