Sotetsu Fresa Inn Hotels in Tokyo

The location was great, only one stop away from Tokyo Station. There are lots of restaurants in the area. Lawson is less than 2 minutes away. The ventilation fan in the bathroom of my room was out of order. The staff immediately offered to change room for me. I was very happy with their service. You can request to get another pillow if you are not satisfied with the one they have inside the room. You can get supplies like toothbrush at the ground floor lobby.

Location and self service are about the only things good about the hotel. Location is in the quieter area of ginza with the popular area not too far. The biggest complaints are the size and the electricity outlets. The room is similar to a cruise boat room and you can’t fully open a medium size luggage. The electricity outlet placement and setup is also inconvenient if you have a larger adapter because it won’t fit given the size of the adapter. The other complaint is the bathroom often had a bad odor, maybe from other rooms sharing the same sewage. Given the price of the hotel, I might suggest staying elsewhere.

Coming back to a spotless and clean room every day really took the edge off. The front desk staff had excellent service attitudes, and the location was super convenient, very close to Kanda Station! A pleasant stay.

The only good thing about this room was the size. Very big for a twin room in Tokyo. There is only 2 washer-dryer combo machine, it is VERY VERY bad. Dry clothes for 1hour yet it is still wet. I previously stayed at Kinshicho branch and there is 3 washers and 2 dryers. Everything is separated at different floors (washing machine 2F, vending and microwave 3f). Stayed for 3 night. There is no restaurant in this hotel for breakfast, your breakfast will be at the cafe in level 1 (don’t bother to pay extra unless your room comes with free breakfast). The hotel is directly outside Toyocho station (central exit A5) Nothing much around the vicinity (only McD, Lawson). Supermarket is about 15mins walk away.

Very happy with my stay at this hotel. Their location is fabulous. I wanted to stay in the Sumida area and this hotel offered the right price and location. Just 3mins walk from Kinshicho JR and metro station. Just 3 stations by JR train and you are in Tokyo Station. Airport bus station is nearby too. For shopping, there are Termina (at JR station), Seiyu (with Muji and Toho Cinema) and Marui (where you can get delightful local snacks). Many 7-11, Family Mart and local restaurants around the hotel. Hotel service is great- check in/check out is seamless using the machine, free amenities such as bath salt, coffee/tea, comb, face mask at level 1. Level 2 has microwave oven, laundry machine and ice machine. I stayed on the 14th floor (got a free upgrade) and the room is nice and quiet. Room is pretty compact so it is just nice for a single person. Water is direct from the tap so it is very convenient. Overall, I had a great stay and will stay again next time I'm in Tokyo!

The front desk and housekeeping staff were really friendly and helpful. The room was clean and tidy, and the location was convenient for getting around. However, due to the building's unique design and the lack of central air conditioning/heating, the room felt too cold in winter. Even with the air purifier and humidifier on, the room was still very dry, so I had to turn off the air conditioner at night. It was both cold and dry!!!

I've stayed here several times for the convenience. It's easy to get everywhere, and the price is good. However, if you're particular about infrastructure, this might not be for you. It's a 9-square-meter room; you step out of bed and you're at the door. You can either open your suitcase or the bathroom door, but not both at the same time.

The room was clean and had everything I needed. This is my second time staying here, and it's consistently convenient for getting around. There's a takoyaki place nearby that's really delicious, definitely give it a try if you pass by!

This is a great hotel! They provide toiletries, pajamas, and even charging cables and curling irons, so you really don't need to bring anything when staying at a Sotetsu series hotel. Although this particular branch in Jimbocho is a bit of a walk from the station, the area is full of bookstores and restaurants, making for a fantastic atmosphere.

The location is super convenient, just a few minutes' walk from the subway station. The staff, especially the guy who helped us, was very enthusiastic and always had a great attitude. The room was perfectly fine for two people. There are also two convenience stores near the hotel, which were great for grabbing breakfast and late-night snacks!